Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for PayPal, offering the opportunity to work in Greece. In this role, you will be part of a dynamic team dedicated to providing exceptional support to Dutch-speaking clients utilizing PayPal's services. Your effective communication and problem-solving skills will play a vital role in ensuring customer satisfaction.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to PayPal services and accounts.
• Provide accurate information regarding transactions, billing, and account management.
• Address and resolve customer complaints promptly and professionally.
• Document all customer interactions in the CRM system, maintaining quality and consistency in service delivery.
• Work collaboratively with internal teams to ensure a seamless customer experience and adherence to company policies.
• Stay informed about PayPal's offerings, updates, and security measures to provide accurate guidance.

Requirements

Staff Mobile Engineer (React Native)

Location: Fully remote in Europe or India

Compensation: $60K - $70K

We are a fast-scaling financial technology startup operating at the intersection of Prediction Markets, AI, and Blockchain.

Our platform is currently processing $200M in annualized volume and experiencing explosive growth of 100% week-over-week. We are backed by elite institutional investors, including a $500M AUM digital asset fund and a premier AI/Crypto accelerator with a sub-1% acceptance rate. We are looking for a world-class Staff Mobile Engineer to own our iOS experience and build a high-stakes trading environment where performance is the primary product feature.

As a Staff Mobile Engineer, you will be the architectural lead and primary owner of our iOS trading experience. This is a product-critical role where your code sits directly between our users and live, real-money markets. You will work in a high-bandwidth environment alongside the CEO, COO, and founding engineering team to ship a mobile experience that rivals the best in TradFi.

Key Responsibilities:

Mercier Consultancy MD is excited to present an amazing opportunity for Dutch Speaking Customer Service Representatives at a prestigious FinTech Company, based in the beautiful surroundings of Greece. This role is ideal for individuals who are passionate about financial technology and dedicated to providing exceptional customer support. As a representative, you will assist clients in Dutch, addressing their inquiries and ensuring a seamless experience with the company's services.

Key Responsibilities

• Handle customer inquiries related to FinTech services, account management, and financial transactions via phone, email, and chat in Dutch.
• Provide accurate information about financial products, pricing, and features available to customers.
• Assist customers with technical issues related to the FinTech platform and ensure effective resolutions.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and loyalty.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Work collaboratively with the finance and technical teams to improve service delivery.
• Stay informed about industry trends and regulatory changes to ensure compliance and provide relevant advice.

Requirements

Mercier Consultancy MD is excited to announce a wonderful opportunity for Spanish Speaking Customer Service Representatives for a leading Payment Solutions Provider, based in Greece. This role is ideal for individuals who are enthusiastic about financial technology and dedicated to delivering exceptional customer support. As a representative, you will assist customers in Spanish, addressing their inquiries and helping them navigate payment solutions.

Key Responsibilities

• Handle customer inquiries related to payment solutions, transactions, and account issues via phone, email, and chat in Spanish.
• Provide accurate information on payment processing, fees, and related services.
• Assist customers with transaction inquiries and troubleshooting any issues they may encounter.
• Resolve customer complaints efficiently, ensuring a positive customer experience.
• Document all customer interactions and inquiries in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs proactively.
• Stay informed about industry trends and payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to present an outstanding opportunity for Italian Speaking Customer Service Representatives for a leading FinTech Company, with the chance to work in vibrant Greece. This role is tailored for individuals who have a keen interest in financial technologies and are dedicated to delivering exceptional customer support. As a representative, you will assist clients in Italian, providing guidance and assistance regarding various financial services and products.

Key Responsibilities

• Manage customer inquiries related to FinTech products and services, including account setup, transactions, and troubleshooting via phone, email, and chat in Italian.
• Offer clear and concise information about financial products, helping customers understand their features and benefits.
• Assist customers with issues related to their accounts and transactions, ensuring swift resolutions.
• Resolve any complaints and feedback effectively, aiming for high levels of customer satisfaction.
• Document all customer interactions diligently in the CRM system for accurate record-keeping.
• Collaborate with internal teams to improve service delivery and enhance the overall customer experience.
• Stay informed about financial regulations, products, and industry trends to provide relevant assistance.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company located in Greece. This role is tailored for individuals who are passionate about financial technology and have a knack for delivering exceptional customer service. As a representative, you will assist customers in resolving their inquiries related to financial products and services while communicating effectively in Portuguese.

Key Responsibilities

• Handle customer inquiries regarding FinTech products, services, and account issues via phone, email, and chat in Portuguese.
• Provide information on product features, account setup, transactions, and security measures.
• Assist customers in troubleshooting issues related to online banking and mobile applications.
• Resolve customer complaints and concerns promptly, ensuring customer satisfaction.
• Document all interactions accurately in the CRM system to maintain detailed records.
• Collaborate with technical and support teams to address complex issues effectively.
• Stay informed about the latest trends in the FinTech industry and the company’s offerings to provide up-to-date assistance to customers.

Requirements

Product Marketing Manager (Stablecoin & Fintech)

Location: Remote (Global) / NYC-Hybrid Preferred

Type: Full-Time

We are a mission-driven fintech firm on a quest to transform how money moves globally. We believe that stablecoins are the future of financial infrastructure—faster, more open, and more efficient than the siloed systems of today. Backed by world-class investors like Paradigm and Dragonfly, we are building a full-service platform that makes issuing, managing, and integrating digital dollars seamless for developers and institutions alike.

As our Product Marketing Manager, you will be the critical bridge between our engineering team and our users. This is a strategic, hands-on role that owns the full customer lifecycle. You aren't just a marketer; you are a storyteller and a trusted advisor who shapes how the world discovers our products, how customers are onboarded, and how they grow with us over time.

Key Responsibilities

Mercier Consultancy MD is seeking enthusiastic Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider, with an exciting opportunity to work in Greece. This role is perfect for individuals who thrive in a customer-focused environment and are looking to contribute to the dynamic financial technology sector. In this position, you will assist customers in navigating payment solutions and services while providing top-notch support in Polish.

Key Responsibilities

• Handle customer inquiries related to payment processing, account management, and technical issues via phone, email, and chat in Polish.
• Provide clear and accurate information regarding payment solutions, product features, and troubleshooting steps.
• Assist customers with transaction inquiries, disputes, and account-related concerns.
• Resolve customer complaints and technical issues efficiently while ensuring customer satisfaction.
• Document all customer interactions thoroughly in the CRM system for accurate follow-up.
• Collaborate with technical teams to ensure prompt resolution of customer issues.
• Stay informed about industry trends and updates in payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives at a leading FinTech company, with the option to work in beautiful Greece. This role is perfect for those who are both passionate about finance technology and dedicated to providing exceptional customer support. As a representative, you will assist German-speaking clients with inquiries regarding financial products and services, ensuring a seamless and supportive experience.

Key Responsibilities

• Address customer inquiries regarding FinTech products and services via phone, email, and live chat in German.
• Provide assistance with account management, transactions, and troubleshooting technical issues.
• Guide customers through usage instructions and features of the FinTech platform.
• Document all interactions accurately in our CRM system for tracking purposes.
• Collaborate with product and technical teams to resolve complex issues and improve customer experiences.
• Stay current with industry trends and product updates to better assist clients.

Requirements

Part-Time Office Manager (In-Person)

Location: Brooklyn, NY Employment Type: Part-time (20 hours/week)

Compensation: $36K - $50K

We are a leading financial technology firm specializing in risk management, oracles, and AI models that secure billions in value across the digital asset ecosystem. Our mission is to build technology that makes markets safer and more accessible by providing world-class financial tools to the world's most innovative protocols.

We are looking for a talented Part-Time Office Manager to join our team on-site in Brooklyn! Reporting directly to the VP of Business Operations, you will be the heartbeat of our physical workspace, ensuring our daily operations run seamlessly and our team has an environment where they can do their best work.

Core Responsibilities: