Polish Speaking Customer Service for Payment Solutions Provider - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is seeking enthusiastic Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider, with an exciting opportunity to work in Greece. This role is perfect for individuals who thrive in a customer-focused environment and are looking to contribute to the dynamic financial technology sector. In this position, you will assist customers in navigating payment solutions and services while providing top-notch support in Polish.
Key Responsibilities
- Handle customer inquiries related to payment processing, account management, and technical issues via phone, email, and chat in Polish.
- Provide clear and accurate information regarding payment solutions, product features, and troubleshooting steps.
- Assist customers with transaction inquiries, disputes, and account-related concerns.
- Resolve customer complaints and technical issues efficiently while ensuring customer satisfaction.
- Document all customer interactions thoroughly in the CRM system for accurate follow-up.
- Collaborate with technical teams to ensure prompt resolution of customer issues.
- Stay informed about industry trends and updates in payment solutions to provide informed assistance.
Requirements