Join Mercier Consultancy MD as a Dutch Customer Support Specialist in the Automotive Industry, working in Greece. This position is perfect for individuals who are fluent in Dutch and have a passion for cars and customer service. You will be an essential part of our support team, helping clients in the automotive sector with their inquiries and ensuring their satisfaction with our services.

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Assist customers with inquiries regarding products, services, and technical support.
• Document interactions and feedback accurately to help improve service quality.
• Collaborate with internal teams to resolve complex issues or escalate when necessary.
• Stay informed about automotive products and industry trends to provide informed assistance.
• Participate in ongoing training to enhance product knowledge and support skills.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to present a fantastic opportunity for a Dutch Customer Advisor specializing in Home Appliances, located in Greece! This role comes with a paid relocation package for those who are ready to make the move. If you are enthusiastic about home appliances and enjoy assisting customers, this position is ideal for you!

Key Responsibilities

• Provide high-quality customer support to Dutch-speaking clients regarding home appliances through phone, email, and chat.
• Assist customers with product inquiries, installation guidance, and troubleshooting issues.
• Resolve customer complaints and issues promptly, ensuring a positive experience with our products.
• Document customer interactions accurately in our CRM system.
• Collaborate with internal teams to communicate customer feedback and suggest service improvements.
• Stay informed about new appliances and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is excited to provide an incredible opportunity for a Dutch Appointment Setter to work in Bulgaria, complete with a fully paid relocation package. This is a fantastic chance for motivated professionals looking to advance their careers in a vibrant environment while enjoying the cultural richness of Bulgaria. In this role, you will engage with Dutch-speaking prospects, setting appointments that will drive our business forward.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market to generate leads.
• Engage effectively with prospects to convey the value of our services and schedule appointments for the sales team.
• Follow up on leads through calls and emails, nurturing relationships with potential clients.
• Document all client interactions and appointment scheduling details in our CRM system.
• Work closely with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide insights and feedback to improve our appointment-setting strategies.
• Stay updated on industry trends and product offerings to engage prospects meaningfully.

Requirements

Mercier Consultancy MD is excited to present a wonderful opportunity for a Danish Speaking Customer Service Agent to join the team at Booking.com. This role allows you to work in the picturesque setting of Greece, providing exceptional service to Danish-speaking customers. You will play a vital role in assisting clients with their travel inquiries and ensuring they enjoy a seamless experience.

Responsibilities

• Engage with Danish-speaking customers via phone, email, and chat to address inquiries regarding bookings, cancellations, and travel arrangements.
• Provide detailed information about accommodations, locations, and services available through Booking.com.
• Resolve customer complaints and troubleshoot issues with professionalism and efficiency.
• Document customer interactions in the CRM system to track inquiries and feedback accurately.
• Collaborate with team members to continuously improve the customer experience and service delivery standards.
• Stay up to date with promotions, policies, and new features to provide informed support to clients.

Requirements

Mercier Consultancy is delighted to offer a rewarding opportunity for a Danish Speaking Customer Service Agent to work in beautiful Greece! This position not only allows you to engage with a range of customers but also provides a chance to live and work in a vibrant cultural setting while delivering exceptional service.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat by responding to inquiries related to products and services.
• Provide detailed product information and assist customers in navigating their concerns effectively.
• Resolve customer complaints promptly while maintaining a strong focus on customer satisfaction.
• Document customer interactions accurately within the CRM system to facilitate follow-ups and service improvements.
• Collaborate with other departments to enhance the customer experience and ensure smooth service delivery.
• Stay updated on promotions, product launches, and company policies to provide informed support.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb’s Salesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Microsoft Dynamics 365 Supply Chain Management Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Microsoft Dynamics 365 Supply Chain Management Functional Consultant is responsible for implementing, configuring, and optimizing Inventory Management and Procurement & Sourcing modules within Microsoft Dynamics 365. This role ensures that inventory and procurement processes are efficient, compliant, and fully aligned with business objectives, while delivering scalable and sustainable supply chain solutions.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a HR Systems Implementation Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The HR Systems Implementation Senior Consultant is responsible for leading the successful implementation, rollout, and adoption of the new HR Management System. This role ensures the solution is delivered in line with HR best practices, aligned with business requirements, and optimized to maximize organizational value. The consultant will act as the primary liaison between the implementation vendor, HR, and IT teams, overseeing project execution, managing milestones, and ensuring effective post–go-live support and system optimization.

Main Responsibilities