Join Mercier Consultancy MD for an exciting opportunity as a Norwegian Speaking professional in Sofia, Bulgaria! We are dedicated to providing comprehensive support to our Norwegian-speaking clients, and we are covering all relocation expenses to bring you to this vibrant city. This role offers the chance to experience a unique culture while advancing your career in a collaborative environment.

Key Responsibilities

• Effectively manage incoming inquiries from Norwegian-speaking clients across various channels.
• Provide thorough assistance with job-related queries, ensuring a high level of customer satisfaction.
• Help clients navigate our services and offerings, ensuring clear communication and understanding.
• Maintain accurate records of client interactions and inquiries in our CRM system.
• Collaborate with team members to support initiatives and improve overall service delivery.
• Stay knowledgeable about industry developments and client-specific challenges to provide proactive solutions.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Lithuanian Speaking professional in Sofia, Bulgaria! This position offers the chance to work in a vibrant city with a rich cultural backdrop, and we provide paid relocation to make your journey easier. You will play a crucial role in delivering exceptional service while engaging with Lithuanian-speaking clients.

Key Responsibilities

• Communicate with Lithuanian-speaking clients via phone, email, and chat, providing assistance and support with their inquiries.
• Manage client accounts, ensuring all details are recorded accurately and that customer service standards are met.
• Assist with job placements and recruitment processes tailored to the Lithuanian market.
• Work collaboratively with different teams to streamline communication and ensure client satisfaction.
• Provide insights on local job market trends and opportunities to help clients navigate their career paths.
• Maintain accurate records and reports related to client interactions and job placements.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Latvian Speaking Customer Service Agent. This position offers the opportunity to work in beautiful Bulgaria, with paid relocation included! As a vital member of our customer service team, you will provide exceptional support to Latvian-speaking clients and help them with their inquiries regarding our products and services.

Responsibilities

• Assist Latvian-speaking customers via phone, email, and chat, addressing a variety of inquiries related to our services.
• Provide clear and accurate information regarding product offerings, account management, and troubleshooting.
• Handle customer complaints and issues professionally, aiming for high customer satisfaction.
• Document all customer interactions in the CRM system to ensure proper follow-up and service quality.
• Work collaboratively with other team members to enhance customer experience and streamline service processes.
• Stay updated on product knowledge and company policies to provide the most effective support.

Requirements

Join Mercier Consultancy MD as an Italian Speaking Agent with a fantastic opportunity to work in Sofia, Bulgaria! We are pleased to offer paid relocation for successful candidates. In this role, you will engage with Italian-speaking clients, providing them with exceptional support and service, while enjoying the vibrant culture and history of Sofia.

Key Responsibilities

• Manage inquiries from Italian-speaking clients through various channels including phone, email, and chat.
• Offer detailed information about our services, assisting clients with their needs and ensuring satisfaction.
• Facilitate smooth transaction processes by assisting clients with bookings, registrations, and other administrative tasks.
• Resolve customer issues and provide tailored solutions in a timely manner.
• Document all customer interactions and maintain accurate records using our CRM system.
• Stay engaged with local developments and offerings to enhance client experiences and recommendations.

Requirements

Mercier Consultancy MD is delighted to offer an exceptional opportunity for Irish Speaking Professionals to join our team in Sofia, Bulgaria. This position includes a paid relocation package, allowing you to thrive in a vibrant city known for its rich culture and welcoming atmosphere. We are seeking enthusiastic individuals who are passionate about delivering outstanding customer service and making an impact in the industry.

Key Responsibilities

• Assist customers in Irish, effectively addressing their inquiries and providing top-notch support.
• Troubleshoot and resolve customer complaints with a focus on enhancing their experience.
• Maintain accurate records of customer interactions, ensuring thorough documentation in our CRM system.
• Work collaboratively with team members to foster a positive and productive work environment.
• Stay informed about company offerings to deliver accurate and relevant information to customers.
• Engage in continuous training to improve service delivery and personal development.

Requirements

Mercier Consultancy MD is proud to announce an opportunity for an Icelandic Speaking Customer Service Agent to join a leading team in Bulgaria, complete with paid relocation support. In this role, you will be vital in delivering outstanding customer service to our Icelandic-speaking clients, ensuring they receive timely and effective assistance with their inquiries.

Responsibilities

• Provide support to Icelandic-speaking customers via phone, email, and chat, addressing a variety of inquiries related to our products and services.
• Offer detailed information regarding account management, service features, and resolve technical issues as needed.
• Handle customer complaints with professionalism and work to find effective solutions swiftly.
• Document customer interactions accurately within the CRM system to facilitate communication and track service quality.
• Collaborate with team members and various departments to improve customer experience and service outcomes.
• Keep updated on industry trends and product knowledge to provide informed support to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a German Speaking Customer Service Agent to join the team for Booking.com, one of the world's leading travel and booking platforms. This role allows you to work in beautiful Greece while providing exceptional support to German-speaking customers booking their travel experiences.

Responsibilities

• Assist German-speaking customers through phone, email, and chat with inquiries related to bookings, cancellations, and travel services.
• Provide detailed information about accommodations, travel policies, and ensure a seamless booking process.
• Resolve customer issues and complaints professionally, striving for high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to maintain service quality.
• Collaborate with team members and internal departments to ensure customer needs are met effectively.
• Stay informed about current promotions, travel trends, and platform updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent for Booking.com, one of the world's leading travel platforms. This role provides the opportunity to work in the picturesque setting of Greece, where you will assist Dutch-speaking customers with their travel inquiries and bookings, ensuring a stellar experience.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries related to bookings, accommodations, and travel plans.
• Provide information on travel destinations, explain policies, and guide customers through the booking process.
• Resolve customer issues and complaints promptly and professionally to ensure high levels of satisfaction.
• Document all interactions accurately in the CRM system to maintain communication and track customer feedback.
• Collaborate with internal teams to escalate and resolve complex issues when necessary.
• Stay informed about current promotions, travel trends, and destination highlights to provide informed assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Croatian Speaking Customer Service Agent to join our team, supporting the renowned platform Booking.com while working in beautiful Greece. In this role, you will be responsible for providing excellent support to Croatian-speaking customers, assisting them with their travel inquiries and ensuring a seamless booking experience.

Responsibilities

• Assist Croatian-speaking customers via phone, email, and chat, addressing all inquiries related to bookings and travel services.
• Provide detailed information about accommodation options, booking processes, and travel policies.
• Resolve customer complaints efficiently and ensure a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with team members to enhance service delivery and share best practices.
• Stay updated on current promotions, travel trends, and company policies to advise customers effectively.

Requirements

The Content Marketing Manager leads the strategy, development and execution of compelling, high-impact content that supports Planar’s North America marketing initiatives, channel-driven sales model and vertical market growth. This role is responsible for shaping Planar’s voice across digital and traditional platforms, driving demand generation, strengthening brand positioning and enabling Planar Sales, end-users and channel partners with effective, differentiated messaging.

Working collaboratively across marketing, product management, sales and vertical market teams, this role blends strategic planning with hands-on content creation and campaign execution. The ideal candidate is a strong storyteller with deep experience in B2B technology marketing and channel ecosystems, capable of translating complex display technologies into clear, engaging and results-driven content tailored to specific industries.

 Key Responsibilities:

• Content Strategy & Planning
  Develop and execute a comprehensive content marketing strategy aligned with business objectives, product launches, vertical market priorities and go-to-market initiatives