Mercier Consultancy MD is excited to announce an opportunity for a Hungarian Speaking Game Support Advisor, with relocation to Sofia fully covered. This position is perfect for gaming enthusiasts who enjoy helping others and providing support to players. As a Game Support Advisor, you will assist Hungarian-speaking players in navigating their inquiries, ensuring they have a seamless and enjoyable gaming experience.

Key Responsibilities

• Deliver outstanding game support to Hungarian-speaking customers through email.
• Assist players with game inquiries, technical issues, account management, and gameplay questions.
• Provide timely and accurate solutions to player concerns, ensuring high satisfaction levels.
• Document player interactions and feedback in the CRM system to support continual service improvement.
• Collaborate with development and community teams to relay player feedback and contribute insights for better service.
• Stay updated on game features, events, and industry trends to offer knowledgeable and relevant assistance.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Workforce Analyst in United States.

As a Workforce Analyst, you will play a vital role in managing and optimizing staffing for multiple teams within Marketplace Operations. Your primary focus will be to forecast staffing needs, ensure real-time resource allocation, and support the scheduling process to meet both volume and initiative-based requirements. You will work closely with cross-functional teams to identify staffing gaps and recommend improvements for better service levels. This role requires you to be data-driven and detail-oriented while collaborating with leadership to ensure operational efficiency.

Accountabilities:

Are you ready to turn your passion for customer service into a thrilling career adventure? Join us at Next Job Abroad as a Dutch Speaking Customer Support Agent in the buzzing iGaming hub of Malta! This is not just a job; it’s an opportunity to immerse yourself in an exciting industry while embracing the vibrant lifestyle of a Mediterranean paradise.

In this role, you'll be the voice of support for our Dutch-speaking players, ensuring they have an unforgettable gaming experience. You’ll answer inquiries, troubleshoot issues, and help guide customers through our fantastic gaming offerings. If you have a charismatic personality, a knack for problem-solving, and a love for all things interactive, we want to hear from you! Plus, we’ll make your transition to Malta easier with our relocation package!