Mercier Consultancy MD is thrilled to announce exciting job opportunities for Danish speakers looking to relocate to Greece! We are committed to providing a fully paid relocation package as part of your transition to join our vibrant team. This is an excellent opportunity for individuals who are passionate about customer service and are eager to work in a dynamic environment.

Key Responsibilities

• Provide exceptional customer service support in Danish through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries, providing accurate information about products and services.
• Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
• Document customer interactions and maintain records in our CRM system.
• Collaborate with team members and other departments to address complex customer needs and improve service processes.
• Stay informed about industry trends and company offerings to enhance the customer experience.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Swedish Speaking Customer Service Representatives with our client in the entertainment streaming industry. This role is ideal for individuals who are passionate about streaming media and dedicated to providing top-notch customer support. As a representative, you will assist customers in Swedish, helping them navigate their streaming services and ensuring an enjoyable entertainment experience.

Key Responsibilities

• Manage customer inquiries regarding streaming services, subscription plans, and content availability via phone, email, and live chat in Swedish.
• Assist customers with account management, troubleshooting issues, and providing guidance on how to use the platform effectively.
• Resolve complaints and inquiries promptly and professionally, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with the technical support and content teams to ensure seamless service delivery.
• Stay informed about the latest updates in entertainment content and streaming technology to assist customers effectively.

Requirements

Mercier Consultancy MD is pleased to announce a position for Greek Speaking Customer Service Representatives for a reputable Financial Services Company based in Athens. This role is perfect for individuals who are passionate about finance and dedicated to providing exceptional support to customers. As a customer service representative, you will engage with clients in Greek, assisting them with their financial inquiries and ensuring they receive accurate and timely information.

Key Responsibilities

• Handle customer inquiries related to financial products and services, including accounts, loans, and investment options, via phone, email, and chat in Greek.
• Provide detailed information about account management, transactions, and financial policies.
• Assist customers with application processes, account setups, and updates.
• Resolve customer complaints promptly and effectively, ensuring a high level of customer satisfaction.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to address customer needs and improve service delivery.
• Stay informed about financial products, market trends, and regulatory requirements to better assist customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: