Mercier Consultancy MD is proud to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries and ensuring a positive experience related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and support via phone, email, and chat in German.
• Provide detailed information on vehicle specifications, service plans, and available promotions.
• Assist customers with order placements, status updates, and issue resolution.
• Document all customer interactions accurately in the CRM system for record-keeping purposes.
• Collaborate with internal teams to ensure timely and effective solutions for customer issues.
• Stay informed about the latest automotive technology and trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for an automotive company based in Greece. This position is an excellent opportunity for individuals who are passionate about the automotive industry and are committed to providing outstanding customer support. As a customer service representative, you will assist clients in German, helping them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and maintenance via phone, email, and chat in German.
• Provide detailed information about vehicle specifications, features, and available promotions.
• Assist customers in scheduling appointments and managing their service requests.
• Resolve customer complaints and technical issues efficiently to ensure maximum satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with the service and sales teams to enhance customer experience and service delivery.
• Stay updated on automotive trends and product knowledge to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Finnish Speaking Customer Service Representatives for a prominent Commercial Vehicle Company based in Greece. This role is perfect for individuals who are enthusiastic about the automotive industry and eager to provide exceptional service to customers. As a customer service representative, you will assist clients in Finnish, addressing their inquiries related to commercial vehicles, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries related to commercial vehicle products, specifications, and services via phone, email, and live chat in Finnish.
• Provide accurate information about vehicle features, pricing, availability, and financing options.
• Assist customers with order placement, service appointments, and any related issues.
• Resolve customer complaints effectively, ensuring satisfaction and loyalty.
• Maintain accurate documentation of customer interactions in the CRM system for future reference.
• Collaborate with internal teams, including sales and technical support, to enhance the customer experience.
• Stay informed about industry developments and company offerings to provide relevant assistance.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Commercial Vehicle Company based in Greece. This role is perfect for individuals who are passionate about the automotive industry and are committed to delivering outstanding customer service. As a customer service representative, you will engage with customers in Dutch, providing them with the support and information they need regarding commercial vehicles.

Key Responsibilities

• Handle customer inquiries related to commercial vehicles, including product specifications, pricing, and availability via phone, email, and chat in Dutch.
• Assist customers with order placements, service requests, and any issues they may encounter.
• Provide detailed information about financing options, warranty details, and maintenance services.
• Resolve customer complaints with a focus on customer satisfaction and retention.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with sales and technical teams to ensure seamless communication and service delivery to clients.
• Stay informed about product updates and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Czech Speaking Customer Service Representatives for a leading Commercial Vehicle Manufacturer based in Greece. This position is an exciting opportunity for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support. As a customer service representative, you will assist clients in Czech, helping them with inquiries related to commercial vehicles and ensuring a positive experience.

Key Responsibilities

• Manage customer inquiries related to commercial vehicle products, services, and features via phone, email, and chat in Czech.
• Assist customers with order placements, product specifications, and technical support.
• Provide information on pricing, availability, and financing options.
• Resolve customer complaints and issues effectively, ensuring customer satisfaction.
• Document all customer interactions accurately within the CRM system for future reference.
• Collaborate with sales and technical teams to provide comprehensive support to customers.
• Stay informed about new products and industry trends to provide relevant information to customers.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

We are currently hiring a Part-Time MarTech Specialist for a digital insurance company in KSA on a remote, 1-year contract (subject to extension), offering an exciting opportunity to lead high-impact performance marketing campaigns within a dynamic and data-driven environment.

Role Overview

We are seeking a highly skilled Part-Time MarTech Specialist to manage, optimize, and enhance Tree’s marketing technology ecosystem. This role ensures accurate data collection, seamless integrations, and reliable tracking across all marketing and product channels. The ideal candidate is detail-oriented, analytical, and deeply experienced with MarTech tools and tracking infrastructures.

Responsibilities

Join the team at Mercier Consultancy MD as an Italian Travel Consultant and step into an exciting career while living in the beautiful landscapes of Greece! Enjoy the perks of a paid relocation as you assist clients in planning their ideal travel experiences. In this role, you'll use your expertise in the travel industry to create unforgettable journeys for Italian-speaking clients.

Your Responsibilities

• Support Italian-speaking clients through various communication channels, addressing their travel inquiries and assisting with bookings.
• Deliver tailored travel advice on packages, destinations, and accommodations that meet specific client needs.
• Design and customize travel itineraries that reflect individual client interests and preferences.
• Handle customer complaints and resolve issues swiftly to maintain high levels of satisfaction.
• Log and maintain detailed records of client interactions in our CRM system for efficient follow-up.
• Remain knowledgeable about current travel trends and popular destinations to provide relevant recommendations.

Requirements

Ontdek een spannende carrière bij Mercier Consultancy MD als Nederlandse Travel & Hotel Reservations Consultant! In deze rol, werk je in het prachtige Griekenland, waarbij je Nederlandse klanten helpt bij het maken van hun perfecte reis- en hotelreserveringen. Je biedt niet alleen uitstekende klantenservice, maar zorgt er ook voor dat elke klant een onvergetelijke ervaring heeft.

Hoofdtaken

• Verbinden met Nederlandstalige klanten om hen te ondersteunen bij hun reis- en hotelreserveringen via telefoon, e-mail en chat.
• Bied uitgebreide informatie over beschikbare hotels, tarieven, diensten en lokale attracties.
• Verwerk reserveringanvragen nauwkeurig, waarbij je rekening houdt met de voorkeuren en eisen van de klant.
• Los klantvragen en problemen met betrekking tot boekingen op met professionaliteit en toewijding.
• Documenteer alle klantinteracties en reserveringen in ons CRM-systeem voor een goede opvolging.
• Blijf op de hoogte van trends in de reisindustrie en de horeca om de beste opties aan te bieden aan klanten.

Requirements

Stap in een spannende carrière bij Mercier Consultancy MD als Nederlands Hotel Reservation Expert! Dit is een unieke kans om te werken in het prachtige Griekenland, inclusief een volledig betaald relocatiepakket. Als specialist ben je verantwoordelijk voor het verzorgen van hotelreserveringen voor Nederlandstalige klanten, waarbij je uitstekende klantenservice en ondersteuning biedt door het hele boekingsproces.

Hoofdtaken

• Communiceer met Nederlandstalige klanten om hen te helpen bij hun hotelreserveringen via verschillende kanalen, zoals telefoon, e-mail en chat.
• Bied gedetailleerde informatie over hotelopties, beschikbaarheid en prijzen, afgestemd op de behoeften van de klant.
• Verwerk reserveringsaanvragen nauwkeurig en zorg ervoor dat aan alle specificaties van de klant wordt voldaan.
• Beheer en los klantvragen en problemen met betrekking tot hotelreserveringen op met professionaliteit en efficiëntie.
• Documenteer alle klantinteracties en reserveringen in ons CRM-systeem voor een goede opvolging.
• Blijf op de hoogte van trends in de hotelindustrie, promoties en beschikbare pakketten om klanten relevante opties te bieden.

Requirements

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements