Join the innovative team at Mercier Consultancy MD as an Estonian Customer Support Representative specializing in E-commerce located in Athens. This role is perfect for individuals who are passionate about e-commerce and customer service, with a strong command of the Estonian language. You will be the first point of contact for our Estonian-speaking customers, ensuring they receive the highest level of service and support.

Key Responsibilities

• Provide outstanding customer support to Estonian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to e-commerce orders, product information, and account management.
• Resolve customer issues efficiently while maintaining high levels of satisfaction.
• Document customer interactions and feedback for continuous improvement.
• Work closely with internal teams to address and escalate complex issues when necessary.
• Stay up-to-date on industry trends and company policy changes to provide accurate information.

Requirements

We are looking for a dynamic and motivated professional to join our team in a role that combines marketing responsibilities with direct customer interaction. If you are a creative and organized person that loves technology and people, this is a great opportunity to grow within an international environment.

Key Responsibilities

• Manage and update the company’s website, social media pages, and marketing content, ensuring alignment with HQ and adapting messages to different target audiences.
• Coordinate with external advertising agencies and partners to implement marketing campaigns.
• Organize, promote, and support the company’s participation in conferences, presentations, and events, including those hosted in the showroom.
• Welcome and consult showroom visitors, providing functional guidance on products and registering leads in the CRM system for follow-up.
• Ensure the smooth daily operation of the showroom and contribute to improving the overall customer experience.
• Monitor and report on marketing activities and showroom interactions.

Requirements

Skills & Competencies

• Strong analytical thinking and organizational skills
• Excellent interpersonal and communication abilities
• Good argumentation skills
• Proficient in social media and internet tools

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title: Community Manager
• Salary: $75,000 - $85,000 annually, depending on qualifications, education, and prior experience
• Sign-On Bonus: Sign-on bonus of $1,000 paid out after you have successfully completed 90 days of employment. *Sign-on bonus is subject to all applicable tax reporting and withholding requirements*
• Bonus: Quarterly bonus incentive bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Sunday – Thursday; 8am-5pm 
• Explore Hangar 128 Apartments: https://www.hangaripgliving.com
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Position Summary:

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Assistant Manager
• Salary: $20.00 - $24.00 per hour, depending on qualifications, education, and prior experience
• Other Compensation: The position includes a 2-bedroom, 2-bathroom manufactured home. The home includes two private patios. *Living on site is required*
• Schedule: Monday - Friday; 8am - 5pm
• Explore Mill Creek Estates: https://millcreekestatesipgliving.com/
• Explore Windemere Meadows: https://windemeremeadowsipgliving.com/
  

Job Description Summary:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Identify customer needs and deliver solutions that exceed expectations
• Troubleshoot technical products and applications
• Provide product guidance and support sales-related inquiries
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Are you a driven communicator who loves creating conversations, uncovering opportunities, and opening doors for a global SaaS/IoT product?

Keycafe is seeking an Outbound Sales Development Representative to engage potential customers across the United States and Canada, introducing them to the capabilities of the Keycafe SmartBox. You’ll be at the front line of the sales organization — generating pipeline, qualifying prospects, and setting up Account Executives for success.

If you’re motivated, confident on the phone, highly organized, and ready to grow your career in a fast-moving international sales team, this role is for you.

What You’ll Do

• Proactively reach out to targeted prospects via outbound calls, emails, and multi-channel outreach.
• Qualify leads, understand pain points, and schedule high-quality meetings for Account Executives.
• Manage and nurture early-stage opportunities from first contact through handoff.
• Clearly articulate Keycafe’s SmartBox value proposition and how it solves operational challenges.
• Consistently meet and exceed weekly/monthly outreach and booking quotas.
• Collaborate with sales and marketing to refine messaging, targeting, and outreach strategy.
• Maintain accurate activity tracking and lead notes in CRM systems.

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Travel Technology Company based in Greece. This exciting role is perfect for individuals who are passionate about travel and technology and enjoy helping others have memorable experiences. You will assist customers in German, guiding them through inquiries and providing support related to travel technology solutions.

Key Responsibilities

• Respond to customer inquiries regarding travel technology services, bookings, and product features via phone, email, and chat in German.
• Assist customers with account setup, modifications, and troubleshooting issues related to travel bookings.
• Provide information on travel packages, promotions, and system functionalities.
• Resolve customer complaints effectively while ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on travel trends, technology solutions, and company offerings to provide relevant information to customers.

Requirements

• Een brede rol waarin je commerciële verantwoordelijkheid combineert met leiderschap en teamontwikkeling
• Werken in zelforganiserende teams binnen een dynamische markt die continu innoveert

Als Klantteam Manager geef je leiding aan het Retail team binnen onze Managed Servicesafdeling. Jij bent de verbindende schakel tussen onze klanten en HSO Managed Services, met een duidelijke focus op commercieel succes, service excellence en teamontwikkeling. 

In deze rol ben je eindverantwoordelijk voor omzetgroei, margeoptimalisatie en klanttevredenheid bij jouw toegewezen klanten. Je bewaakt de resultaten van je team, signaleert kansen voor upselling en cross-selling en zorgt dat we voldoen aan onze SLA’s en KPI’s. Daarnaast pak je escalaties op en werk je samen met de Accountmanager en/of Salesmanager bij het onderhandelen over contracten.

Naast klanttevredenheid en financiële resultaten, draag je zorg voor de professionele groei van je teamleden. Je neemt deel aan performance cycles, stelt doelen en identificeert trainingsbehoeften om kennis en vaardigheden verder te ontwikkelen.

Operationeel management is ook een belangrijk onderdeel van jouw rol: je stuurt de dagelijkse activiteiten van het team aan, stemt klantverwachtingen af op onze interne mogelijkheden en werkt samen met andere afdelingen voor een naadloze service delivery.

Jouw reisgezelschap  

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role:

We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.

Excited? Let’s see what it takes 💛

What you will do:

• Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
• Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
• Develop and conduct comprehensive client trainings to ensure high user adoption;
• Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success.
• Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.

What you need to succeed in this role: