Site Controller

Location: St. Lawrence County, NY (Fully On-site)
Relocation: Comprehensive assistance available

Our client are seeking a hands-on, operationally-focused Site Controller to lead the financial functions of a rapidly growing mining operation in Northern New York. This is a newly approved role created to support a high-grade mining site and an emerging graphite project currently in the demonstration and qualification phase.

Unlike a typical "corporate" role, this position is embedded directly at the mine site. You will own the accounting and financial reporting functions end-to-end, providing critical data to a tight-knit, long-tenured leadership team. A major driver for this role is our client's upcoming ERP selection and implementation; you will play a lead role in evaluating, selecting, and driving the transition to an integrated financial system.

Key Responsibilities:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a Health Tech Company. This role is ideal for individuals who are passionate about healthcare technology and committed to providing outstanding support to users. As a representative, you will assist customers in Italian, addressing their inquiries and helping them navigate health tech solutions effectively.

Key Responsibilities

• Manage customer inquiries related to health tech products and services via phone, email, and chat in Italian.
• Provide accurate information about product features, benefits, and troubleshooting techniques.
• Assist customers with account management, subscription questions, and technical issues related to health applications.
• Resolve customer complaints effectively, ensuring high levels of satisfaction and trust.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay updated on health tech advancements and company services to provide relevant and informed support.

Requirements

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Italian Speaking Customer Service Representatives at a leading Cybersecurity Company, located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity, and who possess a commitment to providing outstanding customer support. As a representative, you will assist clients in Italian, helping them navigate their cybersecurity solutions and addressing their inquiries.

Key Responsibilities

• Handle customer inquiries regarding cybersecurity services, software installation, and technical support via phone, email, and chat in Italian.
• Provide clear and comprehensive information on security features, compliance requirements, and best practices.
• Assist customers with troubleshooting technical issues and resolving incidents promptly.
• Document all customer interactions in the CRM system, ensuring accurate tracking and follow-up.
• Collaborate with the cybersecurity team to escalate complex issues and enhance service delivery.
• Stay informed about the latest cybersecurity trends and threats to provide relevant assistance.
• Work closely with internal teams to improve customer experiences by gathering feedback and implementing improvements.

Requirements

The Finance Director will lead the financial strategy required to achieve Final Investment Decision (FID) and secure long-term financing for a multi-billion dollar nuclear new-build project.

The role is accountable for coordinating the total cost estimate, ensuring cost credibility at AACE Class 2/3 level, structuring the financing plan (ECA-backed and sovereign-supported), and establishing robust governance of project financial risk, contingency, and exposure management. This position ensures that cost, risk, schedule, and financing are fully integrated into a lender-grade and regulator-credible investment case.

Key Responsibilities

1. Secure Project Financing and Funding Strategy

• Lead the definition and execution of the financing roadmap up to FID
• Structure and coordinate funding solutions including Export Credit Agency (ECA) backed financing, sovereign guarantees, state support mechanisms, and commercial debt.
• Support negotiations with international ECAs, commercial lenders, financial institutions, and government stakeholders.

2. Financial Model Ownership (Bankability and LCOE Alignment)

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 

Position Overview:

• Job Title:Maintenance Supervisor
• Salary: $34.00 - $38.00 per hour, depending on qualifications, education, and prior experience
• On-Call Rotation Schedule: Participation in after-hours on-call rotation schedule is required; overtime pay is provided for on-call hours worked.
• Schedule: Monday – Friday; however, schedule may change during pool season
• Explore Idlewild Apartments: https://www.idlewildcreekipgliving.com/
  

Position Summary:

Mercier Consultancy MD is excited to offer an excellent opportunity for Spanish Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in Greece. This role is perfect for individuals who have a keen interest in online shopping and a dedication to providing outstanding customer support. As a representative, you will assist customers in Spanish, resolving their inquiries and enhancing their overall shopping experience.

Key Responsibilities

• Handle customer inquiries related to product orders, shipping, returns, and account management via phone, email, and chat in Spanish.
• Provide accurate information about products, pricing, promotions, and delivery options.
• Assist customers with order modifications, cancellations, and troubleshooting issues with the e-commerce platform.
• Resolve customer complaints and ensure a high level of satisfaction through effective problem-solving.
• Document all customer interactions and feedback in the CRM system for tracking and follow-up.
• Collaborate with various departments, including logistics and sales, to improve customer service delivery.
• Stay informed about product updates and promotions to provide timely assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Italian Speaking Customer Service Representatives for Mercedes, one of the world's leading automotive brands, based in Greece. This position is perfect for individuals who are passionate about the automotive industry and committed to providing top-tier customer support. As a representative, you will assist customers in Italian, addressing their inquiries and ensuring an outstanding experience with Mercedes.

Key Responsibilities

• Manage customer inquiries related to vehicle specifications, service appointments, and warranty information via phone, email, and chat in Italian.
• Provide detailed information about Mercedes vehicles, features, and available services to enhance customer satisfaction.
• Assist customers with scheduling service appointments and addressing any service-related inquiries.
• Resolve customer complaints and issues promptly and effectively to maintain high satisfaction levels.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with dealership staff and other internal teams to improve service delivery standards.
• Stay informed about the latest Mercedes models, features, and promotions to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exceptional opportunity for a Dutch Speaking Customer Service Agent to join our team supporting Microsoft. This role allows you to work in the vibrant setting of Greece, where you will assist Dutch-speaking customers with their inquiries and provide them with outstanding service.

Responsibilities

• Deliver high-quality support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Microsoft products and services.
• Provide users with comprehensive information on product features, troubleshooting tips, and account management.
• Resolve customer complaints effectively and ensure a positive customer experience.
• Accurately document all interactions in the CRM system for tracking and quality assurance purposes.
• Collaborate closely with other teams to provide seamless support and improve service delivery.
• Stay updated on new products, software updates, and company policies to assist customers accurately.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for a Dutch Speaking Customer Service Agent for Booking.com, with the chance to work in the beautiful setting of Greece. In this role, you will provide outstanding customer support to Dutch-speaking clients, assisting them with their travel bookings and inquiries while ensuring a seamless experience.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to travel bookings, accommodations, and other services offered by Booking.com.
• Provide detailed information about properties, pricing, and availability, while helping customers make informed decisions.
• Resolve issues and complaints with a focus on delivering excellent customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for tracking inquiries and feedback.
• Work closely with team members to ensure a collaborative approach to customer service and problem resolution.
• Stay updated on industry trends and Booking.com promotions to offer relevant assistance to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Agent to work with Ahold, one of the leading retail companies. This position not only allows you to provide exceptional service to Dutch-speaking customers but also lets you experience the beautiful lifestyle in Greece. Join us in delivering outstanding support to our valued clients!

Responsibilities

• Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to products and services offered by Ahold.
• Provide comprehensive product information, assist with order placements, and guide customers through any issues.
• Resolve customer complaints and concerns professionally and efficiently to enhance customer satisfaction.
• Maintain detailed records of customer interactions in our CRM system for quality tracking and follow-up.
• Collaborate with team members to improve service processes and enhance the overall customer experience.
• Stay informed about promotions, product offerings, and company policies to provide up-to-date assistance to clients.

Requirements