Mercier Consultancy MD is seeking an enthusiastic Italian Speaking Customer Service Representative to join a dynamic team at a British-Singaporean multinational technology company. In this role, you will be the voice of the company, providing exceptional support to Italian-speaking customers and helping them navigate through their inquiries and technical issues. Your expertise and dedication will play a key role in enhancing customer satisfaction and loyalty.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Italian with professionalism and efficiency.
• Assist customers with product-related questions, troubleshooting issues, and providing guidance on services.
• Document customer interactions and maintain accurate records in the company’s customer relationship management (CRM) system.
• Collaborate with technical teams to resolve complex issues effectively and promptly.
• Provide feedback and insights on customer experiences and suggest improvements to service processes.
• Stay updated on product offerings and changes to ensure accurate information is provided to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a renowned Global Payment Technology Company. This role is perfect for individuals who are passionate about financial technology and dedicated to delivering outstanding customer service. As a representative, you will assist customers with their payment inquiries and support them in navigating the various services offered by our client.

Key Responsibilities

• Manage customer inquiries related to payment processing, account management, and service features via phone, email, and chat in Dutch.
• Provide timely and accurate information regarding payment solutions, transaction issues, and account setup.
• Assist customers with troubleshooting and resolving payment-related issues efficiently.
• Document all customer interactions and maintain accurate records in the CRM system for follow-up and analysis.
• Collaborate with internal teams to address customer needs and enhance overall service delivery.
• Stay informed about industry trends and company offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This role offers a fantastic opportunity for individuals who are passionate about education and dedicated to providing support to students and educators. As a customer service representative, you will assist clients in navigating our e-learning platforms and resources, ensuring a positive and enriching experience.

Key Responsibilities

• Handle customer inquiries related to educational services, e-learning platforms, and course information via phone, email, and chat in French.
• Provide guidance and support to students and educators on accessing resources and resolving technical issues.
• Assist with account management, including registrations, course enrollments, and payment inquiries.
• Document customer interactions accurately in our CRM system for tracking and analysis.
• Collaborate with educational teams to improve service delivery and meet customer needs.
• Stay updated on current educational trends and offerings to provide relevant information.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Fashion industry, tailored for our operations in Greece. This role is ideal for individuals passionate about fashion and committed to providing exceptional customer service. As a representative, you will engage with customers in Spanish, assisting them with their inquiries regarding our fashion products and ensuring a stylish shopping experience.

Key Responsibilities

• Handle customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Spanish.
• Provide guidance on sizing, style recommendations, and product availability.
• Assist customers with order processing, payment issues, and shipping information.
• Resolve customer complaints and issues promptly and effectively, ensuring a positive experience.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with the merchandising and logistics teams to enhance the customer experience.
• Stay updated on current fashion trends and product knowledge to provide informed assistance.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives in the fast-paced and exciting social media industry. In this role, you will be at the forefront of customer interaction, helping users navigate social media platforms while providing excellent support in Portuguese. Your passion for communication and social engagement will be key in enhancing the user experience.

Key Responsibilities

• Respond to customer inquiries and support requests related to social media platforms via phone, email, and chat in Portuguese.
• Troubleshoot user issues with account management, including profile setup, security settings, and content queries.
• Provide insights and guidance to users on best practices for using social media services effectively.
• Document all customer interactions and resolutions accurately in the CRM system.
• Collaborate with technical teams to escalate and resolve complex issues as needed.
• Stay updated on platform updates, trends, and user policies to provide relevant information.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for Portuguese Speaking Customer Service Representatives in the manufacturing industry. This position is perfect for individuals who are proactive, detail-oriented, and passionate about providing exceptional customer service. In this role, you will assist clients and stakeholders in navigating their inquiries related to manufacturing processes and products while communicating effectively in Portuguese.

Key Responsibilities

• Handle customer inquiries regarding manufacturing products, services, and orders through phone, email, and chat in Portuguese.
• Provide detailed information about product specifications, availability, and pricing.
• Assist customers with order management, including tracking and delivery inquiries.
• Resolve customer complaints and issues efficiently while ensuring a positive experience.
• Accurately document customer interactions and maintain up-to-date records in the CRM system.
• Collaborate with production and logistics teams to convey customer feedback and enhance service delivery.
• Stay informed on manufacturing industry trends and company offerings to provide relevant insights to customers.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives in the Information Technology (IT) industry. Join our dynamic team where you will be at the forefront of assisting clients with their IT-related inquiries and support needs. With your fluency in Dutch, you will help ensure that customers receive high-quality service and technical assistance, enhancing their overall experience with our innovative IT solutions.

Key Responsibilities

• Manage customer inquiries related to IT products and services via phone, email, and chat in Dutch.
• Provide technical support assistance and troubleshoot issues for software and hardware applications.
• Educate customers on product features, updates, and troubleshooting techniques.
• Document customer interactions and technical issues accurately, ensuring follow-up where necessary.
• Collaborate with technical support teams to deliver solutions and resolve complex inquiries.
• Stay updated on industry trends and advancements to better assist customers.
• Participate in continuous learning opportunities to enhance product knowledge and service skills.

Requirements

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sr. Backend Software Engineer - Data Imports in the United States.

We are looking for a talented and experienced Senior Backend Software Engineer to join the Data Imports team. This role will focus on solving complex engineering problems related to automated data ingestion, transformation, and handling large data volumes. You will be instrumental in developing and maintaining distributed systems that power the next generation of data, computation, API, and research platforms. If you're excited about working with cutting-edge technologies, tackling high-scale problems, and making an impact on the business, this is the opportunity for you.

Accountabilities:

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Product Analyst Online Banking, remotely from the United States.

In this role, you will be responsible for providing technical support for online banking products, ensuring customer satisfaction by resolving issues, enhancing product functionality, and improving user experience. You will work closely with engineering and product teams to resolve complex challenges and ensure seamless product performance. Your focus will be on understanding product features, troubleshooting, and documenting solutions, ultimately advocating for customer needs while contributing to process improvements.

Accountabilities:

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the retail & CPG industry, with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Principal Data Scientist with a strong blend of analytical skills, deep knowledge of data science methodologies, and practical experience in applying algorithms to real business challenges to join our team.

Key Responsibilities: