Skip to main content

(Chinese and English) Customer Success Specialist (Taiwan, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
  • Assist and onboard new customers
  • Develop digital marketing strategies 
  • Provide weekly, bi-monthly, or monthly strategic guidance to customers
  • Ensure smooth customer engagement through proactive outreach
  • Offer best practices on product usage and marketing strategies
  • Keep customers updated on product releases and new features
  • Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent English) Technical Support Consultant (Remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding technical support via chats and emails
  • Build strong and lasting customer relationships
  • Keep up with evolving tools and technology
  • Handle sensitive customer data with care and security
  • Apply the latest and greatest customer happiness practices
  • Maintain deep understanding of client solutions and meet KPI
  • Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Job Skills

View the job post & apply

HPC Engineer, AI and Data (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a HPC Engineer, AI and Data in the United States.

This role is ideal for a highly skilled engineer with deep experience in high-performance computing, AI, and software development. You will play a key role in integrating advanced AI technologies into engineering simulation workflows (CAE), optimizing performance, and solving complex computing challenges. As part of a fast-paced and innovative environment, you’ll collaborate with developers and clients to deliver tailored solutions and cutting-edge advancements in AI and HPC. You’ll also support product development efforts and help shape the future of AI applications in engineering. This position requires strong technical expertise, initiative, and a passion for continuous learning.

Accountabilities:

Job Skills

View the job post & apply

Cloud Database Support Engineer (Remote, United States)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Cloud Database Support Engineer in United States.

As a Cloud Database Support Engineer, you will provide crucial support to enterprise customers by diagnosing and resolving complex technical issues related to databases. You will be responsible for troubleshooting database internals, SQL queries, and system-related configurations, ensuring the seamless operation of cloud databases. You will work closely with product development teams, sales engineers, and technical account managers to ensure quick resolutions for critical outages and help improve internal processes. This role demands technical expertise combined with a customer-focused approach to ensure customers' positive experiences.

Accountabilities:

Job Skills

View the job post & apply

Technical Support Engineer - USA

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Engineer in United States.

This role is ideal for a technically skilled and customer-focused professional eager to support a global user base. As a Technical Support Engineer, you’ll be the first point of contact for customers seeking assistance with a highly specialized industrial software platform. You’ll handle inquiries ranging from basic troubleshooting to more complex hardware-software interface challenges, and work closely with global teams to resolve issues. You’ll also contribute to technical documentation, assist in user onboarding, and may support advanced consulting efforts. This position blends deep technical problem-solving with clear and empathetic communication.

Accountabilities:

Job Skills

View the job post & apply

Senior/Staff DevOps Engineer - AQMed (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior/Staff DevOps Engineer - AQMed in the United States.

This role offers a unique opportunity to work at the forefront of AI/ML and quantum innovation. As a Senior or Staff DevOps Engineer, you will play a critical role in supporting development teams by designing scalable infrastructure, streamlining development pipelines, and championing DevOps best practices. You’ll provide deep, hands-on technical support and collaborate closely with engineering, IT, and InfoSec to ensure efficiency, performance, and security. Your strategic insight and technical expertise will help shape the foundation of next-generation solutions in a highly dynamic and mission-driven environment.

Accountabilities:

Job Skills

View the job post & apply

Danish Speaking - Customer Service - iGaming in Malta - Relocation Included

posted by: spj_bot

Next Job Abroad is excited to offer a unique opportunity for a Danish Speaking Customer Service Representative in the flourishing iGaming industry located in beautiful Malta. This role is perfect for those who are passionate about customer support and want to contribute to an enjoyable gaming experience for our Danish-speaking clients. In this position, you will be responsible for handling inquiries, solving issues, and providing guidance to players, ensuring they receive the highest level of service.

With our relocation package included, you will have the chance to experience life in Malta while advancing your career in an international environment.

Responsibilities

  • Provide outstanding customer support to Danish-speaking users via live chat, email, and phone.
  • Assist players with inquiries related to gaming accounts, promotions, and technical support.
  • Resolve issues efficiently to ensure a positive customer experience.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to enhance service delivery.
  • Stay informed about our gaming products and industry developments to provide relevant information to customers.

Requirements

Job Skills

View the job post & apply

Senior Project Engineer

posted by: spj_bot

Join the Alumil Team as a Senior Project Engineer!

Alumil, a leading manufacturer of architectural aluminum systems, is looking for a dedicated Senior Project Engineer to join our dynamic Sales team. This role will involve collaborating with various departments & stakeholders to ensure the successful completion of projects while maintaining our high standards of quality and innovation.

The Role

The Senior Project Engineer plays a vital role in the International Projects Department. This position is designed to serve as a technical advisor for the company’s global initiatives, leveraging specialized calculation software and CAD tools to provide support to customers and the Group’s subsidiaries.

You will coordinate with internal stakeholders, including design, R&D, manufacturing, and sales teams, while also liaising with clients to ensure their specifications and expectations are met. As a Project Engineer, you are responsible to provide project based technical support to customers and subsidiaries.

Your key responsibilities will include:

Job Skills

View the job post & apply

Project Engineer

posted by: spj_bot

Join the Alumil Team as a Project Engineer!

Alumil, a leading manufacturer of architectural aluminum systems, is looking for a dedicated Project Engineer to join our dynamic Sales team. This role will involve collaborating with various departments & stakeholders to ensure the successful completion of projects while maintaining our high standards of quality and innovation.

The Role

The Project Engineer plays a vital role in the International Projects Department. This position is designed to serve as a technical advisor for the company’s global initiatives, leveraging specialized calculation software and CAD tools to provide support to customers and the Group’s subsidiaries.

You will coordinate with internal stakeholders, including design, R&D, manufacturing, and sales teams, while also liaising with clients to ensure their specifications and expectations are met. As a Project Engineer, you are responsible to provide project based technical support to customers and subsidiaries.

Your key responsibilities will include:

Job Skills

View the job post & apply

Dutch-speaking Technical Support Agent in Sofia, Bulgaria

posted by: spj_bot

Are you ready to take the next step in your career and to achieve your next challenge? If your answer is YES - then here is a role for you - join our client, a leader in the Customer Service industry.  

Requirements

As a Dutch-speaking Technical Support Agent, you will be a part of a great team and all together will:

  • Deliver outstanding client service
  • Achieve great customer experience and satisfaction
  • Identify and understand user needs
  • Assist with general inquiries, product support, and troubleshooting via phone, e-mail, and chat

As a candidate, you do not need to have experience in a similar role but you should be fluent in Dutch and able to demonstrate a keen interest in technology and have excellent communication skills.

Benefits

Our client offers:

  • Fully paid training 
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Bonuses

Our client cares about their employees' well–being, invest in their future growth, and encourage fun and team-building initiatives!

Job Skills

View the job post & apply
Subscribe to technical support

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts