Swedish Speaking Customer Service for Tech Company - Work in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present a fantastic opportunity for Swedish Speaking Customer Service Representatives at a leading Tech Company, with an exciting chance to work in Greece. This role is perfect for individuals passionate about technology and customer interaction. As a representative, you will support clients in Swedish and provide them with outstanding service related to tech products and services.
Key Responsibilities
- Assist customers with inquiries regarding tech products and services via phone, email, and chat in Swedish.
- Provide detailed product information, troubleshoot issues, and guide customers through technical processes.
- Help customers with order placements, modifications, and track their shipments.
- Resolve customer complaints and ensure a high level of satisfaction throughout their experience.
- Document all customer interactions accurately in the CRM system for follow-up and analysis.
- Collaborate with technical teams to ensure swift resolutions to customer issues.
- Stay updated on the latest technology developments and product offerings to assist customers effectively.
Requirements