Mercier Consultancy MD is looking for a dedicated Spanish Speaking Client Support Specialist to join our vibrant team in Athens. This role is perfect for individuals who are passionate about customer service and want to help Spanish-speaking clients navigate our services. You will be responsible for providing expert support and guidance, ensuring that clients have a smooth experience with our offerings.

Key Responsibilities

• Deliver exceptional client support to Spanish-speaking customers through various channels, including phone, email, and chat.
• Assist clients in understanding our products and services, providing tailored solutions to their inquiries.
• Resolve issues effectively and efficiently, ensuring high levels of client satisfaction.
• Document all interactions accurately in the CRM system and follow up as necessary.
• Collaborate with internal teams to resolve complex customer issues and improve service delivery.
• Stay updated on product features and company policies to provide the most accurate information.

Requirements

Mercier Consultancy MD is thrilled to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who are passionate about travel and committed to providing outstanding customer experiences. As a representative, you will assist clients with their inquiries regarding travel bookings, accommodations, and tourism activities, all while delivering exceptional service in Slovenian.

Key Responsibilities

• Manage customer inquiries about hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Slovenian.
• Provide information on available services, promotions, and local attractions.
• Assist customers with reservation changes, cancellations, and any special requests they may have.
• Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with hotel and tourism partners to ensure seamless customer experiences.
• Stay updated on travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who have a passion for customer interaction and excellence in service. You will play a crucial role in assisting customers with their inquiries related to retail products and services while delivering exceptional customer service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Finnish.
• Provide detailed information on product availability, pricing, and promotions.
• Assist customers with order processing, returns, and exchanges.
• Resolve customer complaints and issues with a friendly and professional approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Portuguese Speaking Customer Service Representatives in the Retail industry. This position is ideal for individuals who are passionate about providing excellent customer service and have a keen interest in retail products and services. As a customer service representative, you will assist customers with their inquiries and provide support in Portuguese, ensuring a delightful shopping experience.

Key Responsibilities

• Manage customer inquiries related to retail products, orders, and returns via phone, email, and chat in Portuguese.
• Provide detailed information on product availability, pricing, and promotions to assist customer decision-making.
• Support customers with order placement, modifications, and cancellations.
• Resolve customer complaints and issues with a focus on ensuring satisfaction and loyalty.
• Maintain accurate documentation of customer interactions and transactions within our CRM system.
• Collaborate with other departments to improve service delivery and customer experience.
• Stay informed on product knowledge and retail trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives in the Retail industry. This role is ideal for individuals who are enthusiastic about delivering exceptional customer experiences and have a passion for retail products and services. As a customer service representative, you will assist customers with their inquiries and ensure a seamless shopping experience in Italian.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and live chat in Italian.
• Provide detailed information on product availability, pricing, promotions, and store policies.
• Assist customers with the order process, changes, returns, and exchanges.
• Resolve issues and complaints in a timely manner, ensuring customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to improve customer satisfaction and operational efficiency.
• Stay updated on product knowledge and industry trends to provide relevant information to customers.

Requirements

DOF is hiring - 2nd/3rd Engineers (OOW Engineers)

DOF is actively hiring experience as a 2nd/3rd Engineer (OOW Engineers) for casual opportunities on various vessels. As a Marine Engineer with DOF, you would be maintaining our world class fleet of vessels. Our Marine Engineers take pride in our assets and work to the highest standards.

Successful applicant will need the following:

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who have a passion for customer interaction and excellence in service. As a member of our customer service team, you will assist customers with their inquiries related to products, services, and experiences, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Portuguese.
• Provide detailed information on product availability, pricing, and promotional offers.
• Assist customers with order processing, returns, and exchanges.
• Resolve any customer complaints and issues with a positive and solutions-oriented approach.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.

Key Responsibilities

• Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.
• Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.
• Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.
• Document all interactions clearly to maintain accurate records and improve customer experiences.
• Collaborate with other teams to ensure seamless service and customer satisfaction.
• Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.

Requirements

Join a company that’s redefining technology and logistics across the MENA region, where your financial expertise will play a key role in shaping the future of business.

About the client

• They are an innovative, sector-agnostic service provider, blending technology with commerce to create a dynamic business ecosystem.
• They provide an integrated suite of services that empower businesses to navigate uncertainties and optimize resources in real-time.
• Their proprietary technology ensures continuous disruption and optimization in logistics, without being asset-heavy.

What Makes Them Unique?

• No traditional bosses, no hierarchy – we operate as a flat organization.
• Unlimited annual leave, because we trust you to manage your time.
• ESOP opportunities (equity) for qualifying team members.
• A judgment-free, inclusive culture that values you for your contributions, not your background, degree, or identity.
• A focus on learning and growth through experimentation and collaboration.

What You'll Bring to them

Move to Improve and bring the company forward

Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities.

Join us as our new Crewing and Travel Coordinator

We are looking for another member to join our Operations - Project Delivery Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees.

If you are a team player who would like to work closely with people from different parts of the world , we would love for you to apply.