airline reservation system

Dutch Speaking Customer Care for Airline Company in Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as a Dutch Speaking Customer Care Representative for a leading Airline Company! This position provides a fantastic opportunity to engage with customers in the vibrant airline industry while enjoying the beautiful landscape of Greece, with paid relocation included! If you are enthusiastic about travel and delivering exceptional service, we want you on our team!

Key Responsibilities

  • Provide top-notch customer support in Dutch through various channels including phone, email, and live chat for airline services.
  • Assist customers with inquiries related to flight bookings, cancellations, changes, and general travel information.
  • Work collaboratively with internal teams to resolve customer issues and enhance overall service quality.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Gather customer feedback to drive continuous improvements in service delivery.
  • Stay informed about company policies, travel regulations, and flight schedules to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Airline Company in Greece

posted by: spj_bot

Mercier Consultancy MD is delighted to present an exciting opportunity for Italian Speaking Customer Service Representatives at an esteemed Airline Company, based in Greece. This role is ideal for individuals who are passionate about travel and committed to providing exceptional support to airline customers. As a representative, you will assist passengers in Italian, addressing their inquiries and ensuring a pleasant travel experience.


Key Responsibilities

  • Manage customer inquiries regarding flight bookings, cancellations, and changes via phone, email, and chat in Italian.
  • Provide accurate information on flights, baggage policies, and travel regulations.
  • Assist customers with reservation modifications and provide support during the check-in process.
  • Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Document all customer interactions and feedback in the CRM system for record-keeping.
  • Collaborate with airline personnel and other departments to enhance customer service delivery.
  • Stay informed about airline promotions, services, and travel advisories to provide relevant assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Serbian Speaking Customer Service Representatives in the aviation industry. This position is ideal for individuals who are passionate about travel and aviation, and who wish to provide exceptional support to clients in need of assistance. As a customer service representative, you will communicate with customers in Serbian, addressing their inquiries and ensuring a smooth experience as they navigate aviation services.


Key Responsibilities

  • Respond to customer inquiries regarding aviation services, flight bookings, and airport procedures via phone, email, and chat in Serbian.
  • Assist customers with ticket purchases, changes, and cancellations while providing information on policies and procedures.
  • Resolve customer issues related to baggage, flight status, and other travel-related concerns.
  • Document customer interactions accurately for record-keeping and follow-up purposes.
  • Collaborate with airline partners and internal teams to enhance service delivery and customer satisfaction.
  • Stay updated on aviation industry regulations and best practices for effective customer interaction.

Requirements

Job Skills

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Latvian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and are dedicated to providing exceptional service to customers traveling or engaging with aviation services. As a representative, you will assist clients in Latvian, ensuring they have a seamless and positive experience.


Key Responsibilities

  • Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Latvian.
  • Provide assistance with ticketing, baggage inquiries, and travel changes.
  • Resolve customer issues and concerns with professionalism and efficiency.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with airline and airport personnel to provide accurate information to customers.
  • Stay updated on industry regulations, airline policies, and upcoming travel news.

Requirements

Job Skills

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Polish Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Polish Speaking Customer Service Representatives in the aviation industry. This role is perfect for individuals who are passionate about customer service and want to work in a fast-paced, dynamic environment. You will be responsible for assisting passengers and airline partners with their inquiries, providing up-to-date information, and ensuring a seamless experience within the aviation sector.


Key Responsibilities

  • Manage customer inquiries related to flight bookings, changes, cancellations, and other airline services via phone, email, and chat in Polish.
  • Provide accurate information regarding flight schedules, baggage policies, and airline services.
  • Assist customers in resolving issues and inquiries promptly, ensuring a high level of satisfaction.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with various departments to address customer needs and enhance service delivery.
  • Stay informed about airline policies, procedures, and industry developments.

Requirements

Job Skills

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