Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

InfyStrat is seeking a dedicated Software Test Engineer to join our onsite team. In this critical role, you will be actively involved in the hands-on testing of our software products to ensure they meet the highest quality standards. You will work closely with development teams to design and execute test cases, perform detailed analysis, and troubleshoot issues in real-time. The ideal candidate possesses strong technical skills, a deep understanding of software testing processes, and the ability to communicate effectively with cross-functional teams. If you thrive in a fast-paced environment and are passionate about delivering exceptional software quality, we invite you to apply!

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian Speaking professionals looking to relocate to Bulgaria! This position offers a supportive and dynamic work environment with the added benefit of a fully paid relocation package. If you are passionate about your career and eager to embrace a new culture, we want to hear from you!

Key Responsibilities

• Utilize your Norwegian language skills to assist customers or clients, providing excellent service and support.
• Engage in effective communication with colleagues and stakeholders, ensuring that all interactions are clear and professional.
• Contribute to various projects and activities within your role to enhance productivity.
• Participate in training programs to further develop your skills and professional growth.
• Work collaboratively in a team environment to achieve company goals and deliver exceptional service.
• Adapt to various operational demands and be flexible to changes as necessary.

Requirements

We are looking for a motivated and proactive JavaScript Developer to join our Support & Hands History team. You’ll be working on existing game titles built with PixiJS — supporting, maintaining, and enhancing them, while also collaborating closely on the development and evolution of our internal game library.

Requirements

• At least 1.5 years of commercial experience in JavaScript / Frontend development;
• Hands-on experience with PixiJS — commercial or non-commercial (e.g. pet projects, game jams, educational demos);
• Proven experience working with animations, including: Pixi-Spine, Animated Sprite, animation libraries (e.g. GSAP);
• Experience with version control systems (Git) and understanding of CI/CD processes;
• Experience working with texture generation tools or texture atlases;
• Understanding of game performance optimization and browser debugging;
• Languages: Ukrainian — required; English — B1 level or higher.

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for real estate and are dedicated to providing exceptional service to clients. As a customer service representative, you will assist customers in navigating their real estate queries, ensuring they receive accurate information and support in Slovak.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property management, and transactions via phone, email, and chat in Slovak.
• Provide comprehensive information about properties, services, and market trends to clients.
• Assist customers with application processes, bookings for viewings, and answering general real estate questions.
• Resolve any issues or complaints from clients promptly and professionally.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with real estate agents and teams to enhance the customer experience and streamline services.
• Stay informed about local real estate trends and regulations to provide clients with relevant guidance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and adept at providing excellent customer support. As a representative, you will assist clients in navigating their media options and ensuring a delightful experience in a dynamic environment.

Key Responsibilities

• Provide outstanding customer service by handling inquiries related to media services, subscriptions, and entertainment offerings via phone, email, and chat in Slovak.
• Assist customers with account management, including subscription changes and troubleshooting service issues.
• Keep clients informed about new releases, features, and promotional events within the media and entertainment industry.
• Resolve customer complaints swiftly and effectively to ensure a high level of satisfaction.
• Accurately document customer interactions and maintain detailed records for reference.
• Collaborate with internal teams to improve service delivery and address customer needs proactively.
• Stay updated on current industry trends and company offerings to provide customers with relevant information.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and have a deep commitment to assisting citizens with their inquiries. As a customer service representative, you will play a vital role in delivering essential information and support in Slovak.

Key Responsibilities

• Manage customer inquiries related to government services, programs, and public information via phone, email, and live chat in Slovak.
• Provide accurate information about service eligibility, application processes, and relevant regulations.
• Assist citizens in navigating government resources and resolving their issues effectively.
• Document all customer interactions thoroughly in the CRM system to maintain accurate records.
• Collaborate with various government departments to ensure timely and accurate responses to inquiries.
• Stay informed about changes in policies, services, and public programs to assist customers accurately.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.

Key Responsibilities

• Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
• Provide detailed information about product ingredients, packaging, pricing, and availability.
• Assist customers with order placements, modifications, and cancellations.
• Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
• Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to providing exceptional support to students and educators alike. As a member of our team, you will assist customers with inquiries related to e-learning platforms, courses, and educational resources, all while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries regarding e-learning services, course offerings, and educational tools via phone, email, and chat in Slovak.
• Assist students and educators with account setup, course enrollment, and technical support.
• Provide clear information on program details, pricing, and available resources.
• Resolve any issues or complaints in a prompt and courteous manner, focusing on customer satisfaction.
• Document interactions with customers accurately in our CRM system for tracking and compliance purposes.
• Collaborate with internal teams to improve the customer experience and enhance service delivery.
• Stay informed of industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
• Provide detailed information about vehicle specifications, warranty details, and product availability.
• Assist customers with service appointments, order tracking, and complaint resolution.
• Document all customer interactions accurately in the CRM system for follow-up and reporting.
• Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
• Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements