Seeking a proactive and detail-oriented Assistant Manager of Regulatory Compliance to join our compliance team. This role is crucial for ensuring that our operations adhere to the regulations set forth by the State Bank of Pakistan (SBP) and the Securities and Exchange Commission of Pakistan (SECP). You will work closely with various departments to implement compliance programs, monitor adherence, and keep abreast of regulatory changes affecting our business.

Key Responsibilities:

• Develop and maintain comprehensive compliance policies and procedures in line with SBP and SECP regulations.
• Conduct regular compliance audits to ensure adherence to applicable laws and regulations.
• Coordinate with internal teams to facilitate regulatory reporting and timely submissions to SBP and SECP.
• Monitor changes in the regulatory landscape and assess their impact on company policies and operations.
• Provide training and support to staff on compliance-related matters and promote a culture of compliance within the organization.
• Prepare compliance reports and present findings to the senior management team.
• Assist in managing regulatory examinations and audits conducted by SBP and SECP.

Requirements

Who Should Apply?

The ideal candidate will have:

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who are passionate about logistics and enjoy providing exceptional customer service. As a customer service representative, you will assist clients by addressing their inquiries and ensuring a smooth customer experience in Czech.

Key Responsibilities

• Handle customer inquiries related to logistics and supply chain services through phone, email, and live chat in Czech.
• Provide accurate information regarding shipping options, delivery timelines, and service policies.
• Assist customers with order management, tracking shipments, and resolving issues.
• Document all customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to improve service delivery and respond effectively to customer needs.
• Stay informed about industry trends and updates to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Czech Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who are passionate about helping others and providing exceptional service in a vital sector. You will be responsible for assisting patients and healthcare providers with inquiries, ensuring they receive the support andInformation they need in Czech.

Key Responsibilities

• Handle customer inquiries related to healthcare services, appointments, and insurance via phone, email, and chat in Czech.
• Provide detailed information on services, procedures, and healthcare plans to patients and clients.
• Assist with scheduling appointments, managing cancellations, and addressing rescheduling requests.
• Resolve customer complaints and concerns with empathy and professionalism.
• Document all interactions accurately in the CRM system, following privacy regulations.
• Collaborate with healthcare professionals and administrative teams to resolve inquiries efficiently.
• Stay informed about healthcare trends, services, and regulations to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Czech Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and biotechnology, and who excel at providing outstanding customer service. As a member of our team, you will assist clients with inquiries related to biotechnology products and services, ensuring they receive the support they need in Czech.

Key Responsibilities

• Manage customer inquiries related to biotechnology products, services, and solutions via phone, email, and chat in Czech.
• Provide support to customers regarding product information, usage, and troubleshooting.
• Assist with order processing and follow up on delivery status.
• Resolve customer complaints and issues efficiently and professionally to ensure a high level of satisfaction.
• Maintain accurate records of customer interactions in the CRM system for tracking and reporting purposes.
• Collaborate with internal teams to improve service delivery and responsiveness.
• Stay informed about industry developments and company offerings to provide accurate information to customers.

Requirements

We are looking for an experienced Sales Director to lead our commercial strategy, accelerate growth, and strengthen partnerships. This role is central to driving revenue, building market presence, and ensuring exceptional performance across all sales functions.

You will lead a high-performing team, shape strategic direction, and collaborate across departments to deliver outstanding business results.

The Sales Director role exists to drive organizational growth and profitability by leading strategic account management, expanding partnerships, and ensuring exceptional commercial performance. Without this role, the business would face missed revenue opportunities, weaker market presence, underdeveloped partner relations, and reduced competitiveness in a rapidly evolving commercial landscape.

Staff/Senior/Principal Software Engineer (Elixir/AI)

Location: Remote (Company based in Salt Lake City, UT)

Employment Type: Full-time

Work Arrangement: Remote (occasional travel requested)

About the Role

Our client is the leading AI tool for wealth managers and financial advisors, automating critical tasks like notetaking, compliance, and CRM updates. They have secured $25 million in total funding and are trusted by enterprise firms.

They are seeking a high-caliber Software Engineering Leader (Staff, Senior, Principal) to join their small, high-velocity team. This role requires full ownership of feature development—from design through deployment—within their highly scalable, distributed Elixir ecosystem. You will be instrumental in building and enhancing their core AI-powered capabilities.

What You’ll Do

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about social media and enjoy connecting with users, this role is ideal for you. You will be responsible for assisting clients with their inquiries, troubleshooting issues, and enhancing their experience on our platform, all while communicating effectively in Polish.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to social media platforms, user accounts, and features via phone, email, and chat in Polish.
• Assist users with account setup, password recovery, and security inquiries.
• Offer support in navigating platform features, community guidelines, and troubleshooting common issues.
• Resolve user complaints and concerns efficiently and professionally to ensure satisfaction.
• Document all customer interactions accurately within the CRM system for follow-up and quality assurance.
• Collaborate with internal teams to enhance service delivery and address user feedback.
• Stay informed about platform updates, trends in social media, and best practices to provide relevant advice to users.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and dedicated to providing superior customer support. As a member of our team, you will assist clients in navigating their pharmaceutical needs while delivering exceptional service in Polish.

Key Responsibilities

• Handle customer inquiries regarding pharmaceutical products, prescription information, and healthcare services via phone, email, and chat in Polish.
• Provide accurate information on medication usage, side effects, and available healthcare options.
• Assist customers with order processing, medication refills, and account management.
• Resolve customer complaints and issues promptly while ensuring customer satisfaction.
• Document customer interactions accurately in our CRM system, maintaining compliance with industry regulations.
• Collaborate with healthcare professionals and internal teams to enhance the customer experience.
• Stay informed about pharmaceutical products, industry developments, and company offerings.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for those who are passionate about logistics and delivering exceptional customer service. In this role, you will assist customers in Polish with their inquiries related to logistics solutions, ensuring an outstanding experience throughout the supply chain process.

Key Responsibilities

• Manage customer inquiries related to logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Polish.
• Provide accurate information regarding delivery schedules, service offerings, and pricing options.
• Assist customers with order processing, changes, cancellations, and inquiries related to inventory and shipment status.
• Resolve issues and complaints in a timely manner, maintaining a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with operations and logistics teams to ensure seamless service delivery to customers.
• Stay informed about industry trends and service enhancements to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Nordic Speaking Customer Service Representatives in the automotive industry. This position is ideal for individuals who are passionate about cars and customer service. In this role, you will assist customers with various inquiries while providing outstanding service in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Nordic languages.
• Provide guidance on vehicle specifications, pricing, and availability.
• Assist customers with the booking process for services, test drives, and vehicle purchases.
• Resolve customer complaints and technical issues courteously and effectively.
• Maintain accurate records of customer interactions in the CRM system for future reference.
• Collaborate with sales and service teams to provide seamless customer experiences.
• Stay informed about industry trends and automotive developments to deliver knowledgeable support.

Requirements