Mercier Consultancy MD is delighted to present an opportunity for Nordic Speaking Customer Service Representatives in the Pharmaceuticals industry. In this vital role, you will assist patients and healthcare professionals in navigating pharmaceutical services and product inquiries, ensuring they receive accurate and timely support in their native language. This position is perfect for those who are enthusiastic about healthcare and committed to making a positive impact in the industry.

Key Responsibilities

• Provide exceptional customer service by managing inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Nordic languages.
• Assist healthcare professionals and patients with product information and usage guidance.
• Resolve customer concerns and complaints promptly while ensuring compliance with industry regulations.
• Document all interactions accurately and maintain customer records in our CRM system.
• Collaborate with sales and technical teams to deliver comprehensive support.
• Stay updated on pharmaceutical developments, product launches, and industry standards to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to present a job opportunity for Nordic Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is tailored for individuals who are enthusiastic about customer service and have an interest in logistics operations. In this role, you will assist clients in the Nordic region, ensuring they receive precise information and support related to their logistics needs through effective communication in their native language.

Key Responsibilities

• Manage customer inquiries regarding logistics services, shipment tracking, and supply chain processes via phone, email, and chat in Nordic languages (Danish, Finnish, Norwegian, or Swedish).
• Provide accurate information on service offerings, prices, and delivery timelines.
• Assist customers with order placement, changes, and issue resolution.
• Document all customer interactions accurately in the CRM system for optimal follow-up.
• Work closely with logistics teams to ensure timely communication of customer requests and service updates.
• Stay informed about industry trends and best practices to enhance the customer experience.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives in the insurance industry. This role is perfect for those passionate about helping clients navigate their insurance inquiries and ensuring they receive the best possible support. As a vital part of our team, you will assist customers from various Nordic countries, providing comprehensive service in their native languages while addressing their insurance needs.

Key Responsibilities

• Handle customer inquiries regarding insurance products, claims, and policies via phone, email, and chat in Nordic languages.
• Provide clear and accurate information on coverage options, premiums, and claims processes.
• Assist clients in completing claims submissions and managing follow-ups.
• Resolve customer issues and complaints efficiently to ensure satisfaction.
• Maintain detailed records of customer interactions and ensure data accuracy in the CRM system.
• Collaborate with underwriting and claims teams to deliver a seamless customer experience.
• Stay updated on industry regulations and changes to insurance products.

Requirements

Join the exciting team at Mercier Consultancy MD as we seek enthusiastic Italian Speaking Customer Service Representatives for the telecommunications industry! This is your chance to be part of a dynamic environment where your passion for customer service will shine. In this engaging role, you'll connect with customers, providing them with the information and support they need to navigate their telecommunications needs with ease.

What You'll Do

• Connect with customers through phone, email, and live chat, addressing their inquiries regarding telecom services, products, and plans in Italian.
• Guide customers with service activations, troubleshooting, and billing inquiries while ensuring a smooth experience.
• Assist clients with managing their accounts and making informed decisions on their services.
• Tackle customer issues and complaints with empathy and efficiency, ensuring their satisfaction at every touchpoint.
• Stay in-the-know about the latest telecommunications trends, products, and promotional offers to provide top-notch service.
• Keep detailed records of customer interactions in our CRM system to streamline support.
• Collaborate with your dedicated team members to improve service processes and customer experiences.

Requirements

🌟 Are you an engaging Italian speaker with a passion for the Media & Entertainment industry? Mercier Consultancy MD has the perfect opportunity for you! Join our vibrant team as an Italian Speaking Customer Service Representative, where you'll be at the forefront of delivering exceptional service to our clients. In this exciting role, your customer service expertise will help our users connect with the entertainment content they love while highlighting your flair for communication and problem-solving.

🎬 Key Responsibilities

• Manage customer inquiries related to media and entertainment services through phone, email, and live chat in Italian.
• Provide personalized assistance for subscriptions, content inquiries, and technical issues.
• Share your passion for entertainment by guiding customers through our offerings and enhancing their experience.
• Resolve customer complaints and issues with a friendly and solution-oriented approach.
• Document customer interactions accurately, ensuring follow-through and maintaining high service standards.
• Collaborate closely with cross-functional teams to improve service delivery and customer satisfaction.
• Stay updated on the latest trends in the media and entertainment industry to better assist customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.

Key Responsibilities

• Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.
• Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.
• Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.
• Document all interactions clearly to maintain accurate records and improve customer experiences.
• Collaborate with other teams to ensure seamless service and customer satisfaction.
• Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.

Requirements

About HSO

HSO Success and Ambition

HSO is a leading global provider of enterprise business solutions and a trusted Microsoft Solutions Partner. Founded in 1987, HSO delivers digital transformation through Microsoft Dynamics 365, Power Platform, Azure, and other Microsoft technologies, helping clients achieve sustainable success.

We combine deep industry expertise with technological innovation to create long-term value for our clients across sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government.

HSO has been voted in the UK’s Top 10 Best Large Companies to Work For for the last three years running and is proud to have been named D365 Finance Microsoft Partner of the Year and finalist for D365 Sales & Marketing.

People join and stay at HSO because we care - about adding value to our customers, delivering what we promise, striving to improve ourselves, being inclusive, and having fun.

The core values that enable us to work so well together also mean our customers want to work with us. We choose to be different from other Microsoft partners. Caring about our people, customers, and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals.

Mercier Consultancy MD is thrilled to announce the opening for German Speaking Customer Service Representatives within the aviation industry. This position is ideal for individuals who are passionate about aviation and possess exceptional customer service skills. You will play a key role in ensuring that our customers receive outstanding support in German, helping them navigate their inquiries related to flight services, bookings, and customer assistance.

Key Responsibilities

• Handle customer inquiries related to aviation services, including flight bookings, cancellations, and general inquiries via phone, email, and live chat in German.
• Provide accurate information about flight schedules, ticketing, and airline policies.
• Assist customers with managing their travel arrangements and addressing any concerns effectively.
• Resolve issues and complaints with a customer-first approach, ensuring satisfaction.
• Document and maintain records of customer interactions in the CRM system.
• Collaborate with different teams to ensure smooth service delivery.
• Stay informed about current industry updates, routes, and company policies to provide accurate assistance.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Japan, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced, diligent, committed and motivated lawyer to join our Legal Department as Legal Counsel at our Piraeus office in Greece. This position reports to the Chief Legal Officer.

In this role you will be delivering on the following:

Would you like to see something other than gray streets and have extraordinary experiences during your gap year? Do you love traveling and want to work in Customer Service? Then you might be the one we are looking for for an exciting job on the sunny island of Malta!

Imagine that after every workday, you can step out into the blazing sun, take a trip to the beach, and indulge in all kinds of local specialties! In Malta, you never run out of experiences, and you can rent a bike or car in your free time to explore what the island has to offer.

Your tasks:

You will be part of a Danish support team, where you will be responsible for solving customer-related cases via chat and email. This means, among other things, that you will help Danish customers with their questions, but also English-speaking customers during busy times.

In addition, you will translate campaign texts and questionnaires into Danish, making them easy to understand and accessible to customers. You will also have the primary responsibility for managing customers’ individual accounts.

Requirements

We are looking for someone who:

• Is a bit of a problem solver

• Is a native Danish speaker with good English skills

• Has a flair for customer contact

• Thinks solution-oriented and is not afraid of challenges