ALUMIL is seeking a dedicated IT Support Engineer to join our dynamic IT department.

In this role, you will be responsible for delivering high-quality technical support, ensuring optimal performance of hardware, software, and network systems within our organization.

You will interact directly with end-users to troubleshoot and resolve technical issues efficiently, while collaborating with team members to maintain and enhance our IT infrastructure.

Key Responsibilities:

• Provide timely first and second-level IT support to users, addressing hardware, software, and network problems.
• Diagnose, troubleshoot, and resolve technical issues to minimize downtime.
• Install, configure, and maintain operating systems and business applications.
• Maintain accurate documentation of support activities and inventory of IT assets.
• Assist in the implementation of IT projects and upgrades.
• Train and guide users on IT policies and procedures.
• Monitor IT infrastructure performance and recommend improvements.

Requirements

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

The Application Support Specialist is responsible for maintaining, troubleshooting, and supporting business applications to ensure optimal performance and user satisfaction. This role serves as a key liaison between our users, IT team, and software vendors to resolve technical issues and improve system functionality.

About SARA Plus

SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively.  It is used to track inventory, place orders and provide analytical data.  It provides a single interface that is streamlined to manage all customer orders. 

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Imagine building your international career in Athens – surrounded by history, culture and Mediterranean lifestyle – while working for one of the world’s leading digital platforms.

On behalf of our client, a global online video-sharing and social media platform headquartered in the United States, we are looking for Icelandic-speaking Customer Care & Technical Support Specialists to join an on-site team in Athens.

This is an opportunity to support business customers and content creators in a dynamic, digital-first environment while living in one of Europe’s most vibrant capitals.

Why Athens?

Living and working in Athens means:

• Mediterranean climate with sunshine most of the year
• International and fast-growing professional community
• Affordable lifestyle compared to Northern Europe
• Rich culture, history and world-famous cuisine
• Weekend access to islands and beaches
• A modern city combining tradition and innovation

Your Role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Mercier Consultancy MD as a German Speaking CRM Support professional for Customer Platforms, where you will have the incredible opportunity to work in Greece. This role is integral to fostering positive client relationships and ensuring that our German-speaking customers receive the highest level of support and guidance regarding our CRM tools.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our CRM platforms through various channels including phone, email, and online chat.
• Resolve customer inquiries, assist with troubleshooting, and guide users through the functionalities of the CRM system.
• Maintain detailed records of customer interactions and issues in the CRM system to facilitate efficient follow-up and resolution.
• Work collaboratively with technical teams to address complex customer inquiries and recommend process improvements.
• Conduct user training sessions to enhance client understanding and use of the CRM platform.
• Keep abreast of product updates and industry trends to better assist clients.

Requirements