Mercier Consultancy MD is thrilled to announce exciting Polish Speaking job opportunities in Greece! With a fully paid relocation package, this is your chance to embark on a rewarding career while enjoying the vibrant culture and beautiful scenery Greece has to offer. We are looking for dedicated individuals who can leverage their Polish language skills in various roles, contributing to customer service, hospitality, or sales sectors.

Key Responsibilities

• Interact with Polish-speaking clients, providing exceptional service across multiple channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and bookings, ensuring a high level of satisfaction.
• Document and manage customer interactions in our CRM system for accurate tracking and reporting.
• Resolve customer complaints and issues efficiently, working towards optimal solutions.
• Collaborate with cross-functional teams to improve processes and enhance customer experience.
• Stay updated on industry trends and product offerings to effectively assist clients.

Requirements

Mercier Consultancy MD is pleased to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Food Delivery Platform, with the chance to work in beautiful Greece. This position is perfect for individuals who have a passion for food and exceptional customer service skills. As a member of our customer service team, you will assist Italian-speaking customers in navigating their orders and inquiries seamlessly.

Key Responsibilities

• Manage customer inquiries regarding food orders, delivery schedules, and service-related questions via phone, email, and chat in Italian.
• Provide detailed information about menu items, promotions, and delivery options.
• Assist customers in troubleshooting issues with their orders and ensure prompt resolutions.
• Resolve complaints in a professional and courteous manner, aiming to enhance customer satisfaction.
• Document all customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with delivery personnel and kitchen staff to ensure seamless service delivery.
• Stay informed about food and beverage trends to better assist customers and offer suggestions.

Requirements

Helios (Europe) Technologies GmbH (part of Group ADAPTIT) is a 28-Year-Old designer, manufacturer and seller of Advanced Digital DAS. Our DAS Portfolio has many technical and cost advantages over our competition. Helios Europe HQ is in Dusseldorf while our After-Sales RF and IT Technical support is in Athens. We are also manufacturing our Private 4G/5G vBBU in Athens.

This is a full-time, remote role for a 4G/5G DAS Sales Manager based in either Germany or France. The primary responsibilities include driving sales for Distributed Antenna Systems (DAS) solutions with a focus on advanced 5G technologies. The Sales Manager will identify and develop new business opportunities, establish and maintain relationships with clients, and work closely with technical teams to ensure customer requirements are met. Additional duties include preparing and delivering presentations, managing contracts, and meeting or exceeding sales targets. Current relationships with Decision Makers at MNO's and Neutral Host System Integrators is required.

Requirements

Mercier Consultancy MD is proud to present an exciting opportunity for a French Speaking Customer Support Representative for DJI, based in Greece. This role is perfect for customer service professionals who are enthusiastic about technology and want to contribute to an innovative company renowned for its drone and imaging technology.

Key Responsibilities

• Provide exceptional customer support to French-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to DJI products, services, and troubleshooting processes.
• Effectively manage and resolve customer issues, ensuring a high level of satisfaction and loyalty.
• Document all customer interactions accurately in the CRM system to facilitate future reference.
• Collaborate with technical teams to address complex customer concerns and ensure comprehensive support.
• Stay updated on product knowledge, industry trends, and company services to offer informed guidance.

Requirements

Mercier Consultancy MD is actively seeking a talented Digital Trust and Safety Specialist fluent in Spanish to join our team in Greece. In this important role, you will be dedicated to creating and maintaining a safe online environment for our users. Your responsibilities will include monitoring content, addressing safety concerns, and implementing best practices to ensure user trust and safety across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect potential violations of safety policies and community standards.
• Conduct in-depth investigations into reported incidents, analyzing evidence to recommend appropriate actions and solutions.
• Collaborate with various teams to develop and enhance policies that promote a safe online environment.
• Generate comprehensive reports detailing safety incidents and trends for management review to inform strategic decisions.
• Stay informed about the latest trends and developments in digital safety to ensure proactive and effective measures are in place.
• Engage with users to educate them on safety practices and foster awareness of potential online risks.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Norwegian Customer Support Advisor specializing in Delivery Services, with the opportunity to work in Greece! In this role, you will be a key player in our customer support team, providing top-notch service to our Norwegian-speaking clients as they navigate our delivery options. If you're looking to combine your passion for customer service with an exciting role in a vibrant location, this is the perfect opportunity for you!

Key Responsibilities

• Deliver excellent customer support to Norwegian-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding delivery services, including order statuses, tracking, and delivery options.
• Effectively manage and resolve customer complaints to ensure high satisfaction rates.
• Maintain accurate records of customer interactions in our CRM system for future reference.
• Work closely with logistics and warehouse teams to address customer issues and streamline processes.
• Keep updated on company services, policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.

Key Responsibilities

• Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and policies with clarity and professionalism.
• Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
• Document all customer interactions accurately in our CRM system for ongoing improvements.
• Collaborate with team members to deliver comprehensive solutions and enhance service quality.
• Stay informed about company offerings, product updates, and industry trends to provide informed support.

Requirements

Senior Accounting Manager - Foundational Finance for the Future of Money

Location: New York City (Hybrid)

Compensation: $140K - $175K

We are building a foundational platform designed to transform how value moves globally, focusing on creating a new, efficient financial fabric underpinned by programmable digital dollars. We are a mission-driven company, backed by world-class investors, dedicated to driving the adoption of trusted, accessible, and utility-focused on-chain value.

The Senior Accounting Manager will be a critical hire, reporting to the Director of Finance and taking ownership of key financial operations, specifically bridging traditional accounting discipline with the evolving world of digital assets. You will serve as the primary controller for digital asset accounting, manage relationships with external accounting partners, and lead crucial regulatory reporting submissions.

This role requires a hands-on approach and significant ownership, ideal for a professional eager to shape processes and build scalable financial systems from the ground up within a fast-paced, high-growth startup environment. You will partner closely with engineering, operations, and compliance teams to ensure accurate financial records, timely reporting, and strong internal controls.

Key Responsibilities:

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent! This exciting position allows you to work in beautiful Greece, with paid relocation assistance included. In this role, you will assist Croatian-speaking clients in booking their ideal hotel accommodations while providing exemplary customer service.

Key Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to ensure customer satisfaction.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

Requirements