Norwegian Customer Support Advisor | Delivery Services - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to offer a position for a Norwegian Customer Support Advisor specializing in Delivery Services, with the opportunity to work in Greece! In this role, you will be a key player in our customer support team, providing top-notch service to our Norwegian-speaking clients as they navigate our delivery options. If you're looking to combine your passion for customer service with an exciting role in a vibrant location, this is the perfect opportunity for you!
Key Responsibilities
- Deliver excellent customer support to Norwegian-speaking clients through phone, email, and chat.
- Assist customers with inquiries regarding delivery services, including order statuses, tracking, and delivery options.
- Effectively manage and resolve customer complaints to ensure high satisfaction rates.
- Maintain accurate records of customer interactions in our CRM system for future reference.
- Work closely with logistics and warehouse teams to address customer issues and streamline processes.
- Keep updated on company services, policies, and industry trends to provide informed support.
Requirements