Mercier Consultancy MD is thrilled to offer a position for a Norwegian Customer Support Advisor specializing in Delivery Services, with the opportunity to work in Greece! In this role, you will be a key player in our customer support team, providing top-notch service to our Norwegian-speaking clients as they navigate our delivery options. If you're looking to combine your passion for customer service with an exciting role in a vibrant location, this is the perfect opportunity for you!

Key Responsibilities

• Deliver excellent customer support to Norwegian-speaking clients through phone, email, and chat.
• Assist customers with inquiries regarding delivery services, including order statuses, tracking, and delivery options.
• Effectively manage and resolve customer complaints to ensure high satisfaction rates.
• Maintain accurate records of customer interactions in our CRM system for future reference.
• Work closely with logistics and warehouse teams to address customer issues and streamline processes.
• Keep updated on company services, policies, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is pleased to offer a position for a Romanian Customer Support Representative in the vibrant city of Athens, Greece. This role is perfect for individuals who are passionate about customer service and are eager to support our Romanian-speaking clients in achieving their goals and resolving their inquiries.

Key Responsibilities

• Provide exceptional customer support to Romanian-speaking clients through various channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and policies with clarity and professionalism.
• Effectively manage and resolve customer complaints and issues to enhance customer satisfaction.
• Document all customer interactions accurately in our CRM system for ongoing improvements.
• Collaborate with team members to deliver comprehensive solutions and enhance service quality.
• Stay informed about company offerings, product updates, and industry trends to provide informed support.

Requirements

Senior Accounting Manager - Foundational Finance for the Future of Money

Location: New York City (Hybrid)

Compensation: $140K - $175K

We are building a foundational platform designed to transform how value moves globally, focusing on creating a new, efficient financial fabric underpinned by programmable digital dollars. We are a mission-driven company, backed by world-class investors, dedicated to driving the adoption of trusted, accessible, and utility-focused on-chain value.

The Senior Accounting Manager will be a critical hire, reporting to the Director of Finance and taking ownership of key financial operations, specifically bridging traditional accounting discipline with the evolving world of digital assets. You will serve as the primary controller for digital asset accounting, manage relationships with external accounting partners, and lead crucial regulatory reporting submissions.

This role requires a hands-on approach and significant ownership, ideal for a professional eager to shape processes and build scalable financial systems from the ground up within a fast-paced, high-growth startup environment. You will partner closely with engineering, operations, and compliance teams to ensure accurate financial records, timely reporting, and strong internal controls.

Key Responsibilities:

Mercier Consultancy MD is seeking a detail-oriented Hotel Reservations Specialist with proficiency in the Dutch language to join our dedicated team. In this role, you will have the opportunity to assist clients in booking their ideal accommodations while ensuring a positive and seamless reservation experience.

Primary Responsibilities

• Engage with Dutch-speaking clients to facilitate hotel reservations via phone, email, and chat.
• Provide comprehensive information on available hotels, pricing, amenities, and special offers to help clients make informed decisions.
• Process reservation requests promptly and accurately, confirming all details with the client.
• Address and resolve any customer inquiries or issues related to hotel bookings with professionalism and care.
• Maintain accurate records of client interactions and reservation details using the CRM system.
• Stay current on industry trends and hotel offerings to deliver the best options to clients.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Croatian Speaking Hotel Reservations Agent! This exciting position allows you to work in beautiful Greece, with paid relocation assistance included. In this role, you will assist Croatian-speaking clients in booking their ideal hotel accommodations while providing exemplary customer service.

Key Responsibilities

• Engage with Croatian-speaking clients through phone, email, and chat to facilitate hotel reservations.
• Provide detailed information on hotel options, rates, amenities, and local attractions to help clients make informed decisions.
• Accurately process reservation requests and confirm all relevant details with clients.
• Address any inquiries or issues related to bookings promptly and professionally to ensure customer satisfaction.
• Maintain accurate records of client interactions and reservation details in our CRM system.
• Stay informed about industry trends and hotel offerings to provide the best recommendations to clients.

Requirements

Mercier Consultancy MD invites you to apply for the position of Bilingual Hotel Booking Specialist (Dutch), where you’ll enjoy the freedom of remote work from the beautiful landscapes of Greece! In this role, you will be responsible for assisting clients with their hotel reservations, ensuring a smooth and enjoyable booking experience.

Key Responsibilities

• Support Dutch-speaking clients with hotel booking inquiries and reservations through various communication channels, including phone, email, and chat.
• Provide detailed information about hotel options, amenities, and pricing to help clients make informed decisions.
• Process bookings accurately, ensuring all client preferences are correctly captured and confirmed.
• Handle customer issues or inquiries with professionalism and efficiency, aiming for a high level of client satisfaction.
• Maintain accurate records of client interactions and bookings in our CRM system.
• Stay updated on hotel trends, properties, and offers to provide clients with the best options available.

Requirements

Mercier Consultancy MD is pleased to announce a fantastic opportunity for a Dutch Speaking B2B Sales Representative to join our team in Poland, with all relocation costs covered. This role is ideal for enthusiastic individuals who are fluent in Dutch and possess a solid background in B2B sales. As an essential part of our sales team, you will be tasked with developing and maintaining relationships with clients while promoting our client's premier products and services across the vibrant Polish market.

Key Responsibilities

• Identify and pursue new business opportunities through effective market research and networking.
• Engage with potential clients to assess their needs and provide customized solutions.
• Meet and exceed sales targets while actively contributing to the overall growth plans of the organization.
• Maintain regular communication with existing clients to ensure satisfaction and enhance customer loyalty.
• Collaborate with different teams to align efforts and improve client service delivery.
• Participate in training and development initiatives to increase your product knowledge and sales capabilities.

Requirements

Join Mercier Consultancy MD as a Swedish Speaking Travel Consultant and take your career to new heights by working remotely from beautiful Greece! This role offers the flexibility of remote work while you assist Swedish-speaking clients in planning their travel adventures. With paid relocation, you can enjoy the stunning landscapes and warm climate of Greece while doing what you love.

Key Responsibilities

• Assist Swedish-speaking clients through various communication channels, providing exceptional service and support for their travel inquiries.
• Offer tailored advice on travel packages, destinations, and accommodations that meet individual client needs.
• Design and create custom travel itineraries that reflect clients' preferences and ensure a memorable journey.
• Effectively manage and resolve customer concerns and inquiries to maintain high levels of satisfaction.
• Maintain accurate records of client interactions and preferences in our CRM system for seamless follow-up.
• Stay informed about travel industry trends and destination highlights to provide current and relevant advice.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Swedish Speaking Customer Experience Agent, providing the flexibility to work remotely from Greece! We are looking for driven individuals who are committed to delivering exceptional customer service and enhancing the experience of our Swedish-speaking clients. As a vital part of our customer service team, you will be responsible for addressing inquiries and ensuring a supportive and informative interaction.

Key Responsibilities

• Offer outstanding customer support in Swedish through various communication channels, including phone, email, and chat.
• Effectively manage customer queries and issues, ensuring prompt and accurate resolutions.
• Document customer interactions and maintain up-to-date records in our CRM system.
• Collect and relay customer feedback to contribute to continuous improvement of our services.
• Work collaboratively with team members to share customer insights and enhance service offerings.
• Stay knowledgeable about our products, promotions, and best practices in customer service.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a German Customer Support Representative in Greece, complete with a relocation package! This position is perfect for individuals who are looking to further their careers in customer service while immersing themselves in the beautiful and historically rich environment of Greece.

Key Responsibilities

• Provide outstanding support to German-speaking customers through various communication channels, including phone, email, and chat.
• Respond to customer inquiries regarding products, services, and company policies promptly and accurately.
• Effectively manage and resolve customer concerns and complaints to ensure high satisfaction levels.
• Document all customer interactions meticulously in our CRM system for continuous quality improvement.
• Collaborate with colleagues across departments to deliver holistic solutions to enhance customer experiences.
• Keep up to date with product knowledge, industry trends, and company offerings to provide informed support.

Requirements