imaging technology

French Speaking Customer Support for DJI - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is proud to present an exciting opportunity for a French Speaking Customer Support Representative for DJI, based in Greece. This role is perfect for customer service professionals who are enthusiastic about technology and want to contribute to an innovative company renowned for its drone and imaging technology.


Key Responsibilities

  • Provide exceptional customer support to French-speaking clients through various channels including phone, email, and chat.
  • Assist customers with inquiries related to DJI products, services, and troubleshooting processes.
  • Effectively manage and resolve customer issues, ensuring a high level of satisfaction and loyalty.
  • Document all customer interactions accurately in the CRM system to facilitate future reference.
  • Collaborate with technical teams to address complex customer concerns and ensure comprehensive support.
  • Stay updated on product knowledge, industry trends, and company services to offer informed guidance.

Requirements

Job Skills

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Italian Speaking Customer Service for Imaging Technology Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.


Key Responsibilities

  • Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
  • Provide detailed information about product specifications, usage, and troubleshooting.
  • Assist customers with order placement, modifications, and technical issues.
  • Resolve customer complaints effectively and courteously to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical support and operational teams to address customer needs swiftly.
  • Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Job Skills

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