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(Fluent English) Technical Support Consultant (Global, remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

Portuguese speaking Customer Support Agent

posted by: spj_bot

We're looking for Portuguese speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

  • Fluency in Portuguese
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Job Skills

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Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Spanish speaking Customer Support Agent

posted by: spj_bot

We're looking for Spanish speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

  • Fluency in Spanish
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Job Skills

View the job post & apply

Customer Support Agent for the Mercedes Team - Dutch speaking

posted by: spj_bot

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

  • 24/7 breakdown support following strict safety guidelines
  • Recovery assistance for vehicles to dealerships
  • B2B & B2C customer support
  • Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

  • Support for Mercedes Me App and digital services
  • Account login, activation/deactivation of digital services
  • Service purchases, online appointment booking, vehicle monitoring
  • Inform customers about features included in service packages
  • Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

  • Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
  • Provide support to demanding luxury clients, often in sensitive situations

Requirements

Job Skills

View the job post & apply

Customer Support Agent for the Mercedes Team - Dutch speaking

posted by: spj_bot

We are seeking Dutch-speaking Customer Care Specialists to join our team supporting the Mercedes-Benz project. The role involves providing frontline customer support via inbound and outbound calls, emails, and chat.

Your tasks include handling customer contacts covering:

Roadside Assistance (RSA)

  • 24/7 breakdown support following strict safety guidelines
  • Recovery assistance for vehicles to dealerships
  • B2B & B2C customer support
  • Collecting customer & vehicle information (license plate, GPS location, tire size, passengers, etc.)

Connected Mobility Services (CMS)

  • Support for Mercedes Me App and digital services
  • Account login, activation/deactivation of digital services
  • Service purchases, online appointment booking, vehicle monitoring
  • Inform customers about features included in service packages
  • Basic troubleshooting; complex issues escalated to Backdesk

Customer Service (CS)

  • Handle first-line inquiries: warranties, maintenance appointments, dealership details, workshop complaints, goodwill requests, list-price/tax inquiries, and general technical documentation
  • Provide support to demanding luxury clients, often in sensitive situations

Requirements

Job Skills

View the job post & apply

(Native Dutch & English C1) AI Calendar Configuration Operator (short-term)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a AI Calendar Configuration Operator for a 2.5-month cooperation today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

Job Skills

View the job post & apply

Salesforce MuleSoft Senior Consultant - Octopus by RTG

posted by: spj_bot

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities

Job Skills

View the job post & apply

Retail Support Specialist

posted by: spj_bot

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

 

Key Responsibilities:

 Customer Support

Job Skills

View the job post & apply

Regulatory (Information & Publicity) consultant

posted by: spj_bot

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Regulatory. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

Main Responsibilities:

  • Ensure that all information and publicity materials related to medicinal products or healthcare products comply with applicable regulatory requirements
  • Review and approve communication materials intended for healthcare professionals or the general public (e.g. brochures, digital content, training materials, press releases)
  • Verify the scientific accuracy, consistency, and balance of product-related information
  • Ensure communications are aligned with approved indications and regulatory approvals
  • Act as a key contact between Regulatory Affairs, Medical, Marketing, and external partners
  • Contribute to risk prevention by avoiding misleading, promotional, or non-compliant communications
  • Monitor regulatory changes impacting information and publicity requirements

Requirements

Job Skills

View the job post & apply
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