Join Mercier Consultancy MD as a Norwegian Customer Consultant for our exciting streaming platform! This remote position based in Greece offers a unique opportunity to support our Norwegian-speaking customers in their streaming experience. You will be the voice of our brand, helping users navigate our platform and resolve any issues efficiently and courteously. If you are passionate about entertainment and technology and love assisting customers, this role is for you!

Key Responsibilities

• Provide exceptional customer support to Norwegian-speaking users via phone, email, and live chat.
• Assist customers with inquiries regarding streaming services, subscriptions, and technical issues.
• Resolve customer problems promptly and accurately, ensuring a positive experience.
• Document customer interactions and feedback to contribute to service improvements.
• Collaborate with internal teams to enhance the overall user experience.
• Keep abreast of our services and updates to provide informed assistance to customers.

Requirements

Join Mercier Consultancy MD as a German Travel Consultant with Hospitality Experience and take your career to new heights while enjoying the flexibility of remote work from beautiful Greece! In this role, you will leverage your hospitality background to provide exceptional service to German-speaking clients, helping them create unforgettable travel experiences.

Key Responsibilities

• Interact with German-speaking clients via various channels to assist with travel inquiries, bookings, and customer support.
• Utilize your hospitality experience to offer personalized advice on travel packages, accommodations, and unique experiences.
• Create tailored travel itineraries that capture clients’ preferences and desired experiences.
• Effectively address customer complaints and resolve issues with professionalism and care.
• Document client interactions and maintain accurate records in our CRM system for effective follow-up.
• Stay current on travel trends and destination information to provide insightful recommendations to clients.

Requirements

Mercier Consultancy MD is currently seeking a German Technical Support Consultant to join our talented team in Athens. This is a fantastic opportunity for individuals who are passionate about technology and customer service. In this role, you will be responsible for providing technical assistance to our German-speaking clients, helping them resolve issues and enhancing their experience with our products and services.

Key Responsibilities

• Deliver high-quality technical support to German-speaking customers via phone, email, and chat.
• Troubleshoot and diagnose technical issues related to our products and solutions.
• Guide customers through problem resolution steps while ensuring clear communication.
• Document all support interactions accurately for future reference and quality assurance.
• Collaborate with technical teams to resolve complex issues and improve service delivery.
• Stay updated on product knowledge and industry trends to provide accurate support.

Requirements

Mercier Consultancy MD is looking for a driven German Speaking Client Representative to join our team based in beautiful Crete! This exciting position allows you to work closely with our German-speaking clients, ensuring they receive top-level support and service.

As a Client Representative, you will be the face of our company, tasked with building strong relationships and providing effective solutions. Your communication skills and commitment to client satisfaction will play a pivotal role in our client engagement strategy.

Your Responsibilities Include:

• Providing exceptional customer service to our German-speaking clients through various channels, including phone, email, and in-person interactions.
• Responding to client inquiries and resolving issues promptly and professionally.
• Maintaining detailed records of client interactions to ensure thorough follow-up and service continuity.
• Coordinating with internal teams to facilitate problem resolution and enhance the overall client experience.
• Staying informed about our offerings to provide accurate, helpful support to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a position as a German Customer Support Representative for a premium jewelry and accessories brand, with the flexibility of remote work in Greece. This exciting opportunity is perfect for individuals who are passionate about luxury products and customer service, and who are looking to make a positive impact in a vibrant, creative industry.

Key Responsibilities

• Provide exceptional support to German-speaking customers through various communication channels, including phone, email, and chat.
• Assist customers with inquiries about premium jewelry and accessories, ensuring a thorough and knowledgeable response.
• Handle customer complaints and resolve issues effectively to maintain high levels of satisfaction.
• Document customer interactions meticulously in our CRM system to track feedback and improve services.
• Collaborate with the sales and product teams to ensure seamless order processing and customer interactions.
• Stay updated on product knowledge and market trends to better assist customers and enhance their shopping experience.

Requirements

Join Mercier Consultancy MD as a German Customer Care Specialist and be part of our dedicated team! This remote position allows you to work from anywhere in Greece, providing an excellent opportunity for individuals fluent in German who are passionate about delivering top-notch customer service. In this role, you will assist German-speaking clients with their inquiries and concerns, ensuring a positive and seamless customer experience.

Key Responsibilities

• Provide outstanding customer support in German via phone, email, and live chat channels.
• Assist customers with inquiries related to products, services, and account management.
• Document customer interactions accurately in our CRM system for efficient follow-up and reporting.
• Effectively resolve customer complaints and provide solutions to enhance satisfaction.
• Collaborate with different teams to address customer concerns and improve support processes.
• Keep abreast of product updates and company policies to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a dedicated French Financial Services Advisor to join our team in vibrant Athens. This is an exciting opportunity for individuals passionate about finance and customer service. In this role, you will provide high-quality assistance to our French-speaking clients, helping them navigate their financial needs with confidence and expertise.

Key Responsibilities

• Assist French-speaking clients with inquiries related to financial products and services.
• Provide advice and support during the application and consultation process, ensuring a seamless experience.
• Build and nurture strong relationships with clients through active communication and personalized service.
• Document client interactions accurately in our CRM system to maintain clear records and support efficient communication.
• Work collaboratively with various departments to address client needs and improve service delivery.
• Stay informed about market trends and product offerings to provide accurate and relevant information to clients.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for a French Client Service Consultant based in the vibrant city of Athens. This position is ideal for individuals who are passionate about customer service and eager to work within the dynamic environment of an international consultancy.

As a French Client Service Consultant, you will play a crucial role in delivering top-notch service to our French-speaking clients. Your expertise and commitment will help create memorable travel experiences for our customers.

Key Responsibilities:

• Provide timely and efficient support to French-speaking clients over phone, email, and online chat.
• Assist clients with bookings, inquiries, and any issues related to travel arrangements.
• Offer accurate information on flight details, service offerings, and travel policies.
• Work to resolve customer problems swiftly while ensuring high satisfaction levels.
• Maintain detailed records of client interactions in our CRM system.
• Coordinate with multiple departments to meet client needs and enhance service delivery.

Requirements

About the Role:

Join our dynamic team at Mercier Consultancy MD as an Estonian Customer Service Representative based in beautiful Athens! If you’re passionate about customer service and fluent in Estonian, this is the perfect opportunity for you to grow your career while working in an international environment.

In this role, you will engage with our valued clients, providing exceptional support and assistance. With a vibrant team around you, you’ll enjoy a collaborative and supportive atmosphere while tackling customer inquiries with enthusiasm.

Your Responsibilities:

• Deliver top-quality customer service to Estonian-speaking clients via various communication channels, including phone, email, and chat.
• Address client inquiries promptly and effectively, ensuring a positive customer experience.
• Collaborate with team members to share insights and improve service delivery.
• Utilize client systems and tools efficiently to assist customers.
• Participate in training and development sessions to enhance your skills and knowledge.

Requirements

Join Mercier Consultancy MD as a Dutch Customer Care Advisor in our Athens office! We are seeking enthusiastic and customer-oriented individuals who are passionate about delivering exceptional service to our Dutch-speaking clients. In this role, you will provide assistance and support through various communication channels, ensuring customers receive the help they need promptly and effectively.

Key Responsibilities

• Offer professional customer support in Dutch via phone, email, and chat.
• Assist clients with questions related to products, services, and account issues.
• Maintain detailed records of customer interactions in our CRM system.
• Efficiently resolve customer complaints and escalate issues when necessary.
• Work closely with team members to ensure a consistent level of service.
• Keep up-to-date with product knowledge and company policies to assist customers accurately.

Requirements