DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs
Office requirement: This role will report to our office in Richardson, Texas

About DSI

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking B2B Sales Agent based in Athens, offering a competitive salary of 2000 Euro per month. This position is ideal for driven individuals with a passion for sales and a strong command of the German language. As a B2B Sales Agent, you will be responsible for building and maintaining relationships with business clients, helping them discover solutions that meet their needs.

Key Responsibilities

• Identify and engage potential B2B clients in the German-speaking market through various outreach strategies.
• Conduct presentations and demonstrate the value of our products and services to prospects.
• Manage the entire sales process, from lead generation to closing deals.
• Build and maintain long-term relationships with clients to ensure continued business success.
• Collaborate with marketing and product teams to align sales strategies with business objectives.
• Provide feedback from clients to inform product development and enhance service offerings.
• Meet and exceed sales targets and contribute to overall team performance.

Requirements

TRL Ltd are currently recruiting for a System Engineer to help with the preparation of the Level 3 and Level 4 Commissioning Procedures for assigned NSP/ BOP/ Common systems based on commissioning specifications provided by the EPC Contractor. Preparing lay up & conservation procedures for assigned systems in preparation for the refurbishment outage. Providing oversight on field activities related to commissioning. Reporting commissioning problems and participating in their diagnosis and resolution. Interfacing as required with all groups involved directly or indirectly with the commissioning of systems. Preparing commissioning reports. Preparing Return to Service (RTS) procedures for assigned systems post-refurbishment.

Requirements

Within the terms of reference and context provided the Superintendent, NSP/BOP/Common systems and through collateral relationships with peers within the PMO, the System Engineer is accountable for the following:

We are seeking an experienced and driven Senior Bid Writer with a proven track record in the nuclear industry to lead the development of high-quality, compelling bids and proposals. This role requires strong technical acumen, a strategic approach to bid structuring, and the ability to deliver under tight deadlines. Based in Romania, the successful candidate will work closely with cross-functional teams across engineering, commercial, and legal functions both locally and internationally.

Requirements

Key Responsibilities:

Our client is looking for a Business Analyst with strong document control experience to lead the design, automation, and optimization of documentation workflows and repositories in support of nuclear industry projects. This role bridges business needs and technical solutions, ensuring that all documentation processes are compliant, efficient, and audit-ready. The ideal candidate will have a deep understanding of process mapping, workflow logic, and regulatory documentation standards, with a strong focus on automation, continuous improvement and problem solving capabilities. This position is to be based at the HQ in Bucharest.

Key Responsibilities:

Process Analysis & Workflow Automation

• Analyze existing document control processes and repositories identify opportunities for automation and optimization.
• Design and implement automated workflows using tools such as Power Automate, Nintex, or K2, ensuring traceability, version control, and approval routing.
• Develop and maintain logical process diagrams, decision trees, and workflow maps to support documentation lifecycle management.
• Collaborate with PM manager and Contract Manager to align automation initiatives with project and regulatory requirements.

Document Control & Compliance

Overview

Union Maritime is a leading global shipowner and shipping solutions provider, powering global trade by transporting essential cargo safely, sustainably, and efficiently. We operate with an unwavering commitment to excellence, leveraging extensive maritime expertise and innovative technologies to deliver reliable and agile services, enabling our partners to unlock new growth opportunities. We strive to build long-term partnerships and foster a culture of sustainability that creates value for our customers, crew, and the global communities we serve.

We prioritise safety and environmental responsibility in all operations, continuously embracing digital innovation to optimise performance and reduce our ecological footprint.

Role summary

We are seeking a highly experienced and well-connected Technical Compliance Manager to join our dynamic team. The successful candidate will play a critical role in navigating the complex and evolving landscape of international maritime regulations, with a particular focus on environmental compliance and the transition to alternative fuels. This position requires a proactive individual with deep industry knowledge, exceptional communication skills, and a strategic mindset to assess the impact of regulations on our fleet and future operations.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Travel Agencies industry, based in the beautiful city of Athens. If you're passionate about travel and customer service and enjoy helping people plan their dream vacations, this role is perfect for you! You will support customers in Spanish, assisting them with inquiries related to travel bookings, itineraries, and general travel advice.

Key Responsibilities

• Respond to customer inquiries regarding travel packages, bookings, and travel regulations via phone, email, and live chat in Spanish.
• Provide detailed information on destinations, accommodations, and transportation options.
• Assist customers with booking processes, changes, and cancellations, ensuring a smooth experience.
• Resolve customer issues and complaints with professionalism and a positive approach.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with travel agents and partners to ensure quality service delivery and customer satisfaction.
• Stay informed about travel trends, promotions, and regulations to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is delighted to offer a luxurious opportunity for Spanish Speaking Customer Service Representatives in the Luxury Goods industry, specifically tailored for our clientele in Greece. If you have a flair for high-end products and possess a passion for delivering exceptional customer experiences, we invite you to be part of our distinguished team. In this role, you will assist customers with inquiries related to luxury products, ensuring they receive world-class service in Spanish.

Key Responsibilities

• Provide personalized customer service and assistance regarding luxury goods via phone, email, and live chat in Spanish.
• Guide customers in selecting products, understanding features, and navigating the purchasing process.
• Handle inquiries related to order status, delivery, and returns with meticulous attention to detail.
• Address customer complaints and resolve issues in a timely and professional manner.
• Document all customer interactions and maintain accurate records in our CRM system.
• Collaborate with sales and logistics teams to ensure a seamless customer experience.
• Stay informed about luxury fashion trends, product offerings, and promotional events.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Gaming industry, based in Greece. This role is ideal for individuals who are passionate about gaming and customer interaction. As a member of our team, you will provide support to customers while ensuring they have an exceptional experience in Spanish.

Key Responsibilities

• Manage customer inquiries related to gaming products, services, and account issues via phone, email, and chat in Spanish.
• Provide information on game features, updates, promotions, and troubleshooting assistance.
• Assist customers with account management tasks, including registration, billing inquiries, and technical support.
• Resolve any issues or complaints in a timely manner to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for reference and follow-up.
• Collaborate with other departments to enhance the overall customer experience.
• Stay updated on gaming trends and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Spanish Speaking Customer Service Representatives in the Fashion industry, tailored for our operations in Greece. This role is ideal for individuals passionate about fashion and committed to providing exceptional customer service. As a representative, you will engage with customers in Spanish, assisting them with their inquiries regarding our fashion products and ensuring a stylish shopping experience.

Key Responsibilities

• Handle customer inquiries related to fashion products, orders, and returns via phone, email, and live chat in Spanish.
• Provide guidance on sizing, style recommendations, and product availability.
• Assist customers with order processing, payment issues, and shipping information.
• Resolve customer complaints and issues promptly and effectively, ensuring a positive experience.
• Document all customer interactions accurately to maintain comprehensive records.
• Collaborate with the merchandising and logistics teams to enhance the customer experience.
• Stay updated on current fashion trends and product knowledge to provide informed assistance.

Requirements