The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Mercier Consultancy MD is hiring a Danish Speaking Solutions Consultant to work in our Sofia office, offering fully paid relocation! This role provides an exciting opportunity to advance your career while living in one of Europe's vibrant capitals. You will collaborate with clients to understand their requirements and deliver customized, innovative solutions that support their business goals.

Key Responsibilities

• Engage with Danish-speaking clients to assess their needs and develop effective solutions.
• Present tailored consultancy solutions that address client challenges and opportunities.
• Act as a reliable advisor, offering insights and recommendations based on industry trends and best practices.
• Coordinate with internal teams to ensure smooth implementation and support of solutions.
• Provide training and ongoing assistance to clients to maximize product utilization.
• Keep abreast of market developments to continuously enhance client service quality.

Requirements

Mercier Consultancy MD is seeking a Danish Speaking Digital Trust & Safety Analyst to join our growing team in Sofia, Bulgaria. This role comes with a fully paid relocation package, providing an excellent opportunity to work in a dynamic and diverse environment. As a key member of our trust and safety team, you will help maintain a secure and positive user experience across our digital platforms.

Key Responsibilities

• Monitor user-generated content and platform activity to detect potential safety issues or violations.
• Investigate reported safety incidents using analytical methods to determine appropriate responses.
• Collaborate with technical, legal, and safety teams to develop robust policies and enforce community guidelines.
• Prepare detailed reports and updates for stakeholders based on findings and trends.
• Stay updated on digital safety trends, emerging risks, and best practices to proactively enhance platform security.
• Engage with users and internal teams to raise awareness and educate on digital safety protocols.

Requirements

Mercier Consultancy MD is seeking a proactive Czech Speaking Solutions Consultant to join our vibrant team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation to support your move! As a Solutions Consultant, you will collaborate with clients to understand their unique business needs and deliver tailored solutions that drive success. If you have a passion for technology and a client-centric approach, this role is perfect for you.

Key Responsibilities

• Engage with clients in consultations to identify and understand their specific requirements and objectives.
• Develop and present custom solutions that effectively address client challenges.
• Act as a trusted advisor by offering insights and recommendations aligned with best practices.
• Collaborate internally to ensure smooth implementation and ongoing support of solutions.
• Conduct training sessions enabling clients to maximize the benefits of our products and services.
• Keep up-to-date with market trends and emerging technologies to deliver relevant advice.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Hungarian Speaking Customer Service Representatives, with a chance to work in beautiful Bulgaria and a fully paid relocation. This role is designed for individuals who are passionate about providing outstanding customer support and are eager to engage with clients in Hungarian across various communication channels.

Key Responsibilities

• Manage customer inquiries across phone, email, and chat in Hungarian, addressing issues and questions effectively.
• Provide comprehensive assistance on products or services, ensuring customers receive the support they need.
• Handle complaints and inquiries efficiently, striving to resolve issues promptly and improve customer satisfaction.
• Document all interactions and customer feedback in the CRM system for accurate tracking and analysis.
• Work collaboratively with internal teams to enhance service delivery and resolve customer issues.
• Stay updated on product knowledge and customer service best practices to provide the best assistance possible.

Requirements

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join us as a Structural Engineer in Aberdeen

As a Structural Engineer, you will work in a role supporting projects with any structural design requirements they have. The role will be focused on seafastening design and the design of installation aids such as hang off platforms, collars and clamps, spreader beams/lifting beams. You will join the Atlantic Design and Analysis team which supports all projects being executed from the Atlantic region, including Norway, UK, West Africa and Mediterranean offshore sites.

Responsibilities:

• Supporting the Design and Analysis team with structural engineering requests
• Working with the project teams to develop solutions for tenders and projects
• Liaising with stakeholders to ensure all aspects of the scope of work are covered
• Reviewing and updating design packages based on lessons learned and best practices

Whilst this is an office-based position, there will be opportunities to spend time working in other DOF locations and attend vessel familiarisation visits.  We also offer a hybrid working setup where employees can elect to work from home on certain days of the week.

Who we are

Tiger Analytics is looking for experienced Google Workspace Administrator to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking a Certified Google Workspace Administrator to support a critical Mergers & Acquisitions (M&A) integration project. The ideal candidate will have strong experience with Google Workspace administration, platform engineering, and security, along with hands-on experience integrating enterprise identity and collaboration systems.

This role will focus on administration, integration, and operational execution of Google Workspace environments, while collaborating with engineering and security teams to support enterprise-scale user and system migrations.

This role requires someone who is comfortable working with large datasets, transforming data, and collaborating with cross-functional teams in a fast-paced environment.

Key Responsibilities

Mercier Consultancy MD is seeking a dynamic Portuguese Speaking B2B Solutions Consultant to join our vibrant team in Sofia, Bulgaria! We offer fully paid relocation to assist the right candidate in making this exciting transition. In this role, you will connect with businesses, understand their needs, and deliver customized solutions that drive success. If you have a passion for B2B solutions and exceptional client engagement skills, we want to meet you!

Key Responsibilities

• Engage with business clients to assess their needs and identify opportunities for growth.
• Develop and present tailored B2B solutions that address client challenges and enhance their operations.
• Act as a trusted advisor, providing insights and recommendations on the best practices and product features.
• Collaborate with internal teams to ensure smooth implementation and support of solutions offered to clients.
• Conduct training sessions for clients, empowering them to fully leverage our products and services.
• Stay informed about industry trends and market developments to provide relevant guidance to clients.

Requirements

Mercier Consultancy MD is seeking a motivated Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a paid relocation package, providing you with the chance to work in a historical and vibrant city while ensuring a safe online experience for our Polish-speaking users. As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it aligns with our community guidelines and sets a positive tone for our platform.

Key Responsibilities

• Moderate and evaluate user-generated content in Polish to ensure compliance with established community guidelines.
• Accurately classify content and make moderation decisions based on policy standards.
• Identify and report inappropriate content or violations to relevant teams.
• Provide insights on content trends and user interactions to refine moderation strategies.
• Collaborate effectively with team members to improve content moderation processes and best practices.
• Stay up-to-date with company policies regarding content moderation and community engagement.

Requirements