Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job Overview

The Information Security SME is responsible for establishing, implementing, and maintaining Theeb’s information security framework. This is a hands-on role where the incumbent will personally manage all aspects of cybersecurity operations, compliance, and governance. The role ensures the protection of company data, systems, and digital assets in line with international best practices and regulatory requirements

Job Responsibilities

Mercier Consultancy is seeking an experienced and dynamic Area Sales Manager specializing in the Marine and/or Offshore sectors. This role is critical in driving business growth and expanding our market presence in these industries. As the Area Sales Manager, you will be responsible for developing and executing sales strategies that align with our corporate objectives while building strong relationships with key clients.

Key Responsibilities

• Identify and develop new business opportunities within the Marine and Offshore sectors.
• Build and maintain strong relationships with existing and potential clients to ensure repeat business and customer satisfaction.
• Conduct market analysis to understand industry trends and competitor activities, and adjust sales strategies accordingly.
• Create and implement sales plans to achieve targeted revenue and profitability goals.
• Collaborate closely with cross-functional teams, including marketing and engineering, to ensure aligned objectives.
• Prepare and present sales forecasts, reports, and proposals to management and stakeholders.
• Represent the company at industry events, conferences, and trade shows to enhance market presence.

Requirements

Mercier Consultancy MD is excited to announce a position for a Dutch Customer Care Agent to join our team in Bulgaria! This role is perfect for individuals who are looking to enhance their career while working in a beautiful new location. We offer a competitive paid relocation package to help you transition smoothly. As a Dutch Customer Care Agent, you will be responsible for delivering exceptional support to our Dutch-speaking customers, ensuring a positive experience with our brand.

Key Responsibilities

• Provide high-quality customer support in Dutch through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and order-related issues.
• Maintain accurate and detailed records of customer interactions in our CRM system.
• Effectively resolve customer complaints and issues, ensuring customer satisfaction.
• Collaborate with other teams to streamline processes and enhance the overall customer experience.
• Stay updated on product offerings, promotions, and company policies to provide informed assistance.

Requirements

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The Salesforce Consultant / Administrator is responsible for overseeing the implementation and ongoing management of Theeb’s Salesforce platform. This role coordinates closely with the external implementation vendor during the project execution phase and assumes full ownership of system administration post go-live.

The position ensures Salesforce effectively supports business objectives, integrates seamlessly with core enterprise systems, and delivers high levels of user adoption, data quality, and operational efficiency.

Main Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a MuleSoft Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

The MuleSoft Senior Consultant is responsible for managing, coordinating, and supporting the implementation and ongoing operation of Theeb’s integration platform based on MuleSoft Anypoint Platform.

This role ensures effective collaboration with external implementation partners, oversees system integrations (including CarPro, Salesforce, and Genesys), and supports the establishment of internal capabilities for long-term platform ownership and sustainability.

Main Responsibilities