Mercier Consultancy MD is excited to offer a unique opportunity for Dutch Speaking Customer Service Representatives for an Online Education Platform based in Sofia. This role is perfect for individuals passionate about education and technology who enjoy assisting learners in their journey. As a customer service representative, you will communicate with Dutch-speaking clients, providing them with information and support regarding our online courses and services.

Key Responsibilities

• Handle customer inquiries related to course offerings, platform navigation, and enrollment procedures in Dutch.
• Provide detailed information on educational materials, pricing, and promotional offers.
• Assist students with technical issues and guide them through online learning tools.
• Resolve customer complaints and inquiries efficiently, ensuring a positive learning experience.
• Accurately document all interactions and maintain comprehensive records in the CRM system.
• Collaborate with the content and technology teams to improve user experience and enhance service quality.
• Stay informed about educational trends and the specific offerings of the platform to provide relevant support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Estonian-speaking professionals looking to work in Greece! We offer a fully paid relocation package, making it easy for you to start your new adventure. As part of our team, you will engage with clients across various industries, providing outstanding support and services tailored to their needs.

Key Responsibilities

• Provide excellent customer service in Estonian through multiple communication channels, including phone, email, and chat.
• Assist clients with inquiries, issues, and requests, ensuring a seamless and satisfying experience.
• Document all interactions and maintain accurate records in our CRM system.
• Collaborate with cross-functional teams to address and resolve customer concerns effectively.
• Stay informed about company products, services, and promotions to offer informed assistance.
• Adapt to feedback and continuously improve service delivery based on customer needs.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Chinese Speaking professionals looking to work in Greece! We offer a fully paid relocation package to help you start your new career adventure in a beautiful and vibrant country. In this role, you will engage with our Chinese-speaking clients, providing exceptional service and support, and becoming a key part of our team.

Key Responsibilities

• Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and providing information through various communication channels.
• Assist clients with services, products, and support needs, ensuring a positive customer experience at all times.
• Document customer interactions and feedback accurately in our CRM system for future reference and quality assurance.
• Work closely with various departments to ensure clients receive timely and efficient support.
• Stay up-to-date about company offerings, industry trends, and local insights to better assist customers.
• Contribute to team goals and participate in initiatives aimed at enhancing customer service quality and efficiency.

Requirements

Quantitative Trading Analyst (Risk Architecture)

Location: Porto, Portugal

Hybrid | Full-time

Compensation: $150K - $175K

Our client is a high-growth financial technology firm on a mission to democratize access to global markets. By leveraging blockchain technology, the organization is replacing traditional, opaque brokerage models with a transparent, permissionless trading stack. This infrastructure allows users with digital wallets to trade stocks, commodities, currencies, and digital assets with full transparency and verifiable, auditable code. Having secured over $27.9M in funding from premier venture capital firms—including General Catalyst, Jump, LocalGlobe, and Susquehanna (SIG)—the company is positioned at the forefront of the Decentralized Finance (DeFi) movement.

The organization is seeking a Quantitative Trading Analyst to architect and upgrade the risk management engine securing the protocol. This role serves as the critical bridge between Traditional Finance (TradFi) derivatives and DeFi market structures. The mandate involves rigorously quantifying protocol risk and designing systems that facilitate high-leverage trading of real-world assets while mathematically ensuring protocol solvency.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an E-Commerce Platform, with the exciting option to work in Greece. This role is perfect for individuals who are passionate about online shopping and enjoy assisting customers in their purchasing journeys. As a member of our dynamic team, you will help customers navigate the e-commerce platform, providing support in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services through phone, email, and chat in Portuguese.
• Provide comprehensive information on product details, pricing, and availability.
• Assist customers with order processing, returning items, and troubleshooting issues on the platform.
• Resolve customer complaints and concerns promptly, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and support teams to ensure seamless order fulfillment and customer satisfaction.
• Stay up-to-date on product offerings, promotions, and e-commerce trends to enhance customer support.

Requirements

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Lead Data Scientist you will be at the forefront of solving high-impact business problems using advanced machine learning, data engineering, and analytics solutions. The role demands a balanced mix of technical expertise, stakeholder management, and leadership. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Mercier Consultancy MD is thrilled to present a unique opportunity for a German Speaking Player Support Specialist for Games Account to join our dynamic team in the beautiful country of Greece. This role is ideal for individuals with a passion for gaming who enjoy helping players enhance their experience. As a crucial member of our support team, you will assist German-speaking players with their inquiries, ensuring they receive top-notch service and support.

Key Responsibilities

• Provide outstanding player support in German via email and chat.
• Assist players with questions related to game features, account management, and technical issues.
• Efficiently resolve player concerns to ensure satisfaction and retention.
• Document player interactions clearly to support ongoing service improvements.
• Collaborate with internal teams to share player feedback and insights.
• Stay updated on game developments and industry trends to offer informed assistance.

Requirements

Join Our Team!

Are you fluent in German and seeking an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role offers you a chance to enjoy the picturesque landscapes and vibrant culture of Greece while supporting our valued customers.

Your Role:

• Provide outstanding customer service to German-speaking clients, ensuring their inquiries are handled efficiently and professionally.
• Utilize various communication channels such as phone, email, and chat to assist our customers.
• Become proficient in our systems to deliver accurate and effective solutions.
• Collaborate with team members to ensure swift resolution of customer concerns.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-centric approach.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Ready to embrace the experience of relocating to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in German and seeking an incredible opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are excited to announce that we are looking for a dedicated and enthusiastic German Speaking Customer Representative. This position comes with the added benefit of paid relocation to Greece!

This role combines the perks of a culture-rich lifestyle with the fulfilling experience of providing exceptional customer service.

Your Role:

• Provide outstanding customer support to German-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to deliver high-quality service.
• Collaborate with team members to ensure timely resolutions to customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a focus on customer satisfaction.
• Eager to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to embrace the opportunity to relocate to Greece!

Benefits

Join Our Team!

Are you fluent in Dutch and looking for a fantastic opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer a position as a Dutch Speaking Customer Representative, complete with paid relocation to Greece!

This remote role allows you to provide exceptional service to our clients while embracing a new and vibrant lifestyle abroad.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are handled with professionalism and efficiency.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our customer service systems to provide timely and high-quality assistance.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated and proactive, with the ability to thrive in a dynamic environment.
• Willingness to relocate to Greece with all relocation expenses covered!

Benefits