Mercier Consultancy MD is looking for an Italian Speaking Customer or Technical Service Agent to join our team remotely from Greece. This flexible role is ideal for individuals who enjoy providing excellent service and assisting customers with both inquiries and technical issues. As a member of our team, you will play a vital role in ensuring customer satisfaction through effective support and problem resolution.

Key Responsibilities

• Provide outstanding customer service and technical support to Italian-speaking clients through various channels, including phone, email, and chat.
• Assist customers in resolving inquiries related to products, accounts, or technical issues.
• Document customer interactions and resolutions accurately in the CRM system.
• Work collaboratively with team members and other departments to enhance service quality.
• Stay updated on product knowledge and company policies to provide accurate information.
• Handle customer complaints and concerns with professionalism and empathy.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for a renowned Swiss Buy Now, Pay Later provider. This exciting role allows you to engage with customers and assist them in understanding financial solutions that enhance their purchasing experience. As a vital member of our support team, you will deliver exceptional service to Dutch-speaking clients from the comfort of your home.

Responsibilities

• Assist Dutch-speaking customers through phone, email, and chat with inquiries related to buy now, pay later services.
• Provide clear explanations of payment options and help customers navigate their accounts and transactions.
• Address customer complaints and resolve issues in a timely and professional manner.
• Document interactions accurately in our CRM system to ensure proper follow-up and service quality.
• Collaborate with team members and other departments to improve customer service processes and outcomes.
• Stay updated on product knowledge, promotions, and financial solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Swedish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who have a keen interest in financial services and a passion for helping customers. As a representative, you will be responsible for assisting clients with their inquiries and providing outstanding service in Swedish, ensuring a seamless experience in all financial matters.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including accounts, loans, and investments via phone, email, and chat in Swedish.
• Provide accurate and timely information about financial regulations, service options, and product features.
• Assist customers with the management of their accounts, transactions, and troubleshooting any issues.
• Resolve customer complaints and provide solutions to ensure satisfaction.
• Document all interactions with customers accurately in the CRM system for compliance and future reference.
• Collaborate with financial advisors and internal teams to enhance customer experience and provide comprehensive support.
• Stay updated on financial products, market trends, and company offerings to better assist clients.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovenian Speaking Customer Service Representatives in the dynamic Social Media industry. If you possess a passion for social media and enjoy engaging with customers, this role is tailored for you. You will be responsible for assisting users with their inquiries and providing outstanding support while communicating effectively in Slovenian.

Key Responsibilities

• Handle customer inquiries regarding social media platform features, accounts, and general support via phone, email, and chat in Slovenian.
• Assist users with account management, content moderation, and troubleshooting common issues.
• Provide information about platform policies, security, and user safety practices.
• Resolve user complaints and technical issues promptly to ensure a positive experience.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance user experience and address feedback.
• Stay up-to-date with platform updates, trends, and industry changes to inform users effectively.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Finnish Speaking Customer Service Representatives in the finance industry. This position is ideal for individuals who have a passion for finance and a commitment to providing excellent customer service. As a customer service representative, you will assist clients in navigating their financial needs and ensure exceptional service in Finnish.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and accounts via phone, email, and chat in Finnish.
• Provide information on banking options, investment opportunities, and financial regulations.
• Assist customers with account management, transaction queries, and troubleshooting issues.
• Resolve customer complaints efficiently, maintaining a high level of professionalism and satisfaction.
• Document all customer interactions accurately in the CRM system for compliance and future reference.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay informed about financial industry trends and company offerings to provide relevant advice to customers.

Requirements

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars — Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology — we are committed to sustainability, innovation, and operational excellence.

As part of our growing operations, we are looking for a skilled and motivated Accountant to join our team in Athens. This role is critical in ensuring accurate financial records, regulatory compliance, and smooth collaboration with internal teams and external stakeholders.

Role Overview

The Accountant will be responsible for managing daily accounting operations, tax compliance, reconciliations, and financial reporting in accordance with the applicable Greek and international standards. This role is vital for ensuring accurate financial data and supporting the organization’s financial transparency.

Key Responsibilities

Mercier Consultancy MD is proud to offer a rewarding opportunity for Polish Speaking Customer Service Representatives in the Banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to providing excellent customer support. As a representative, you will assist clients in navigating their banking inquiries and ensure a seamless experience in Polish.

Key Responsibilities

• Manage customer inquiries related to banking services, accounts, loans, and transactions via phone, email, and chat in Polish.
• Provide detailed information on banking products, policies, and procedures to customers.
• Assist customers with account management, including opening and closing accounts, as well as handling any issues they may face.
• Resolve customer complaints and queries promptly to ensure satisfaction and retention.
• Carefully document all customer interactions and maintain up-to-date records in the CRM system.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay informed on banking regulations, policies, and industry trends to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Danish Speaking Customer Service Representatives in the healthcare industry. If you are dedicated to providing excellent service and helping others, this role is perfect for you. You will assist patients and healthcare providers with their inquiries, ensuring that they receive the necessary support and information in a caring and efficient manner.

Key Responsibilities

• Handle customer inquiries regarding healthcare services, patient support, and insurance information via phone, email, and chat in Danish.
• Assist patients in scheduling appointments, managing their accounts, and understanding treatment procedures.
• Resolve customer concerns and provide assistance with empathy and professionalism.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with healthcare teams to enhance service delivery and customer satisfaction.
• Stay informed about healthcare policies and services to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to present an exceptional opportunity for Danish Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and are committed to providing exemplary customer service, this role is ideal for you. You will assist customers with their financial inquiries, ensuring they receive the highest level of support while communicating effectively in Danish.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Danish.
• Provide accurate information on account balances, transaction histories, and financial regulations.
• Assist customers with opening accounts, processing transactions, and addressing any issues that may arise.
• Resolve customer complaints and queries promptly, striving for maximum customer satisfaction.
• Document all customer interactions precisely in the CRM system to maintain comprehensive records.
• Collaborate with financial advisors and support teams to enhance customer service delivery.
• Stay informed about industry trends, products, and changes in regulations to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Social Media industry. If you are passionate about technology, social networking, and helping users maximize their online presence, this role is for you. In this position, you will assist customers with their inquiries related to social media platforms, ensuring they receive timely and effective support in Spanish.

Key Responsibilities

• Handle customer inquiries related to social media accounts, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide guidance on account management, privacy settings, and content sharing.
• Resolve issues related to account access, security, and content moderation efficiently.
• Document customer interactions accurately, ensuring compliance with company policies.
• Collaborate with product and technical teams to address user concerns and enhance service delivery.
• Stay informed about the latest trends and features in the social media landscape to assist customers effectively.

Requirements