Responsibilities and activities

Mercier Consultancy MD is excited to announce a position for Lithuanian Speaking Customer Service Representatives in the finance industry. This role offers an exceptional opportunity for individuals who are passionate about finance and dedicated to providing excellent customer support. As a representative, you will engage with clients in Lithuanian, assisting them with their inquiries and helping them navigate financial products and services.

Key Responsibilities

• Handle customer inquiries regarding financial products, services, and accounts via phone, email, and chat in Lithuanian.
• Provide clear and accurate information about account balances, transactions, and financial regulations.
• Assist clients in resolving issues related to their accounts and facilitate necessary follow-ups.
• Maintain meticulous records of customer interactions in the CRM system.
• Collaborate with financial advisors and internal teams to ensure customer needs are addressed effectively.
• Stay informed about new financial products and services to provide up-to-date guidance to clients.

Requirements

Mercier Consultancy MD is excited to offer an incredible opportunity for Estonian Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and customer service, and who thrive in a dynamic environment. You will assist customers with their financial inquiries, ensuring they receive outstanding service in Estonian.

Key Responsibilities

• Manage customer inquiries related to financial products and services, including account management and transactions via phone, email, and chat in Estonian.
• Provide accurate information on banking services, financial regulations, and product features.
• Assist customers with account issues, including opening new accounts, troubleshooting, and resolving disputes.
• Document all interactions meticulously in the CRM system, maintaining compliance with financial regulations.
• Collaborate with internal teams to address customer needs and enhance service delivery.
• Stay informed about financial trends and company offerings to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a new opportunity for Serbian Speaking Customer Service Representatives in the finance industry! This position is perfect for individuals who are passionate about helping others and have a keen interest in finance. As part of our team, you will engage with clients to provide them with the support and information they need regarding financial services, products, and inquiries, all while communicating effectively in Serbian.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Serbian.
• Provide accurate information regarding loans, investment options, and regulatory requirements.
• Assist customers in resolving issues related to their accounts or transactions.
• Document customer interactions and ensure that records are maintained accurately in our CRM system.
• Collaborate with financial advisors and operational teams to enhance service delivery and customer satisfaction.
• Stay updated on financial trends and company offerings to provide relevant information to clients.

Requirements

Mercier Consultancy MD is excited to offer a remarkable opportunity for Norwegian Speaking Customer Service Representatives in the Finance industry. If you have a passion for finance and a commitment to providing top-notch customer service, this is the role for you. As a member of our dynamic team, you will assist customers with their financial inquiries while delivering exceptional service in Norwegian.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Norwegian.
• Provide accurate information on banking services, investment options, and financial regulations.
• Assist customers with account setup, transactions, and resolving issues related to their accounts.
• Handle and resolve customer complaints efficiently, ensuring a high level of satisfaction.
• Record and maintain accurate documentation of customer interactions in the CRM system.
• Collaborate with internal teams to enhance customer experiences and streamline processes.
• Stay informed about financial products and industry trends to provide relevant advice to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Slovak Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are passionate about social media platforms and enjoy helping users navigate their features. As a customer service representative, you will engage with clients in Slovak, providing support and ensuring they have a positive experience while using our services.

Key Responsibilities

• Manage customer inquiries related to social media accounts, features, and content management via phone, email, and chat in Slovak.
• Assist users with account setup, privacy settings, and troubleshooting issues.
• Provide information and guidance on platform policies, community guidelines, and best practices.
• Resolve user complaints and technical issues effectively to maintain high customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to improve user experience and address feedback.
• Stay informed about social media trends and platform updates to assist users effectively.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Latvian Speaking Customer Service Representatives in the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about online communication and helping users maximize their social media experience. As a representative, you will provide support and guidance to users, ensuring they have a positive and engaging experience on our platforms.

Key Responsibilities

• Assist users with inquiries related to social media accounts, features, and functionalities via phone, email, and live chat in Latvian.
• Guidance on best practices for content creation, engagement, and utilizing platform tools effectively.
• Resolve account issues, including login problems, account suspensions, and content violations.
• Document customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with marketing and technical teams to provide customers with updated information and support.
• Stay informed about the latest social media trends and platform updates to better assist users.

Requirements

Mercier Consultancy MD is delighted to announce a fantastic opportunity for Latvian Speaking Customer Service Representatives within the healthcare industry. This role is perfect for individuals who are passionate about delivering excellent service and supporting clients in navigating their healthcare needs. As a customer service representative, you will be the first point of contact for patients and healthcare providers, assisting them with inquiries and ensuring they receive the assistance they require in Latvian.

Key Responsibilities

• Respond to customer inquiries regarding healthcare services, appointment scheduling, and insurance processes through phone, email, and chat in Latvian.
• Provide clear and accurate information about treatment options, referrals, and patient support services.
• Assist patients in managing their accounts and resolving issues in a timely manner.
• Document customer interactions and maintain detailed records in our CRM system.
• Collaborate with healthcare teams to ensure seamless service delivery and follow-up.
• Stay informed about company offerings and healthcare policies to answer questions accurately.

Requirements

Mercier Consultancy MD is excited to announce a role for Latvian Speaking Customer Service Representatives within the finance industry. This position offers a unique opportunity for individuals who are not only passionate about finance but also enjoy helping customers navigate their financial inquiries. As a representative, you will be the first point of contact for clients, assisting them with a variety of inquiries and ensuring they receive excellent support in Latvian.

Key Responsibilities

• Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Latvian.
• Provide guidance on services such as loans, accounts, and investment options.
• Assist customers with account access problems, transaction inquiries, and complaint resolution.
• Accurately document customer interactions and maintain detailed records in the CRM system.
• Work closely with various financial departments to address customer issues effectively.
• Stay informed about financial regulations and product offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.

Key Responsibilities

• Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
• Provide accurate and timely information on products, services, and account management.
• Assist customers with troubleshooting issues related to their services and accounts.
• Document all customer interactions diligently in the CRM system.
• Work collaboratively with technical and administrative teams to resolve customer issues.
• Stay informed about industry developments to keep customers updated and informed.

Requirements