Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a Health Tech Company. This role is ideal for individuals who are passionate about healthcare technology and committed to providing outstanding support to users. As a representative, you will assist customers in Italian, addressing their inquiries and helping them navigate health tech solutions effectively.

Key Responsibilities

• Manage customer inquiries related to health tech products and services via phone, email, and chat in Italian.
• Provide accurate information about product features, benefits, and troubleshooting techniques.
• Assist customers with account management, subscription questions, and technical issues related to health applications.
• Resolve customer complaints effectively, ensuring high levels of satisfaction and trust.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay updated on health tech advancements and company services to provide relevant and informed support.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to announce an exceptional opportunity for a Dutch Speaking Customer Service Agent to join our team supporting Microsoft. This role allows you to work in the vibrant setting of Greece, where you will assist Dutch-speaking customers with their inquiries and provide them with outstanding service.

Responsibilities

• Deliver high-quality support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to Microsoft products and services.
• Provide users with comprehensive information on product features, troubleshooting tips, and account management.
• Resolve customer complaints effectively and ensure a positive customer experience.
• Accurately document all interactions in the CRM system for tracking and quality assurance purposes.
• Collaborate closely with other teams to provide seamless support and improve service delivery.
• Stay updated on new products, software updates, and company policies to assist customers accurately.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Norwegian-speaking professionals looking to work in Greece! We're offering roles that come with a fully paid relocation package, making your transition as smooth as possible. Join our team and immerse yourself in a vibrant culture while engaging with clients in a dynamic work environment.

Key Responsibilities

• Provide exceptional customer service to Norwegian-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding products, services, and other related concerns.
• Document all interactions accurately in our CRM system to ensure a high-quality customer experience.
• Troubleshoot and resolve customer issues promptly and effectively, fostering satisfaction and loyalty.
• Collaborate with team members to enhance service delivery and address any operational challenges.
• Stay updated on company products and industry trends to provide valuable information to clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Logistics & Delivery Advisor who is proficient in Dutch to join our team in Greece. This position comes with a paid relocation pack to assist you in making this beautiful country your new home! In this role, you will be the bridge connecting our Dutch-speaking clients with effective logistics solutions, ensuring their needs are met with utmost satisfaction.

Key Responsibilities

• Provide top-notch logistical support to our Dutch-speaking clients through various communication channels.
• Manage the coordination of shipments and track their progress to ensure timely delivery.
• Handle customer inquiries regarding orders, shipping options, and resolve delivery-related issues.
• Maintain comprehensive records of customer interactions and document resolutions using our systems.
• Work closely with internal logistics teams to optimize service delivery and process efficiency.
• Stay up-to-date with industry trends and best practices to offer relevant advice to clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Finnish speakers looking to work in Greece! We offer a fully paid relocation package to make your move smooth and hassle-free. Join our diverse and dynamic team, where you will be utilizing your language skills in a supportive and vibrant work environment.

Key Responsibilities

• Provide exceptional customer support in Finnish across various communication channels, including phone, email, and social media.
• Assist clients with their inquiries, ensuring that their concerns are addressed promptly and accurately.
• Document customer interactions and maintain accurate records in our CRM system.
• Work collaboratively with team members to improve service quality and enhance the customer experience.
• Stay informed about product offerings and service updates to provide the best assistance to clients.
• Participate in training and development opportunities to enhance your skills.

Requirements

Join Mercier Consultancy MD as a Back Office Gaming Support Specialist with German, and experience the beauty of Greece while working in an exciting and innovative industry. This role is perfect for individuals who are detail-oriented and passionate about providing exceptional back office support to ensure a superior gaming experience for our customers.

Key Responsibilities

• Provide comprehensive back office support for gaming-related inquiries from German-speaking customers via various communication channels.
• Coordinate with technical and operational teams to troubleshoot and resolve issues efficiently.
• Create and maintain accurate records of customer interactions, internal processes, and issue resolutions.
• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.
• Maintain up-to-date knowledge of gaming products, industry trends, and regulations.
• Engage in training sessions to continuously develop your skills in gaming support.

Requirements