Mercier Consultancy MD is pleased to offer a fantastic opportunity for French Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are enthusiastic about technology and customer care. As a key member of our customer service team, you will assist French-speaking customers with their telecommunications inquiries, ensuring they receive timely and effective support.

Key Responsibilities

• Respond to customer inquiries regarding telecommunications services, products, and billing via phone, email, and live chat in French.
• Provide guidance on service activation, troubleshooting, and account management.
• Resolve customer complaints and issues with empathy and professionalism.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical support and other teams to enhance the overall customer experience.
• Keep up to date with industry changes and product knowledge to effectively assist customers.

Requirements

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the telecommunications industry. This opportunity is perfect for individuals passionate about technology and providing excellent customer service. In this role, you will assist customers in Spanish with their telecommunications inquiries, helping them access and understand the services offered.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, plans, and technical support via phone, email, and chat in Spanish.
• Provide assistance with service activation, billing issues, and troubleshooting technical problems.
• Help customers manage their accounts, including upgrades, changes to plans, and service cancellations.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Resolve customer complaints and escalate issues as necessary to ensure complete satisfaction.
• Maintain updated knowledge of telecommunications products and promotions available to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Portuguese Speaking Customer Service Representatives in the telecommunications industry. This position is perfect for individuals who are enthusiastic about technology and are dedicated to providing exceptional customer support. As a customer service representative, you will engage with clients in Portuguese, assisting them with their telecommunications needs and ensuring they receive the best possible experience.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Portuguese.
• Assist customers with account setup, billing inquiries, and service modifications.
• Provide timely and accurate information regarding product features, promotions, and service availability.
• Resolve customer complaints and technical issues effectively to ensure customer satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal teams to enhance service delivery and overall customer experience.
• Stay updated on new products, services, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are enthusiastic about technology and have a passion for assisting customers with their telecommunications needs. As a representative, you will provide essential support in Polish, ensuring that customers receive timely and effective solutions to their inquiries.

Key Responsibilities

• Manage customer inquiries regarding telecommunications services, rates, and troubleshooting via phone, email, and chat in Polish.
• Provide guidance on service activation, account management, and device usage.
• Resolve customer complaints and technical issues while ensuring a high level of satisfaction.
• Accurately document customer interactions in the CRM system for reference and follow-up.
• Stay informed about current telecommunications products, services, and promotions.
• Work collaboratively with internal teams to enhance service delivery and customer experience.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. If you are a customer-oriented individual with a passion for technology and communication, this role is tailored for you. You will provide vital support to customers, assisting them with inquiries about telecommunications products and services in their native Nordic languages.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, through phone, email, and live chat in Nordic languages.
• Provide clear and accurate information regarding service offerings, pricing, and terms of service.
• Assist customers with account management, activation, and changes to their services.
• Resolve customer complaints and technical issues promptly, ensuring high satisfaction rates.
• Document customer interactions and feedback in the customer relationship management (CRM) system.
• Collaborate with technical and operational teams to enhance customer experience.
• Stay updated on telecommunications advancements and company offerings to assist customers effectively.

Requirements

Join the exciting team at Mercier Consultancy MD as we seek enthusiastic Italian Speaking Customer Service Representatives for the telecommunications industry! This is your chance to be part of a dynamic environment where your passion for customer service will shine. In this engaging role, you'll connect with customers, providing them with the information and support they need to navigate their telecommunications needs with ease.

What You'll Do

• Connect with customers through phone, email, and live chat, addressing their inquiries regarding telecom services, products, and plans in Italian.
• Guide customers with service activations, troubleshooting, and billing inquiries while ensuring a smooth experience.
• Assist clients with managing their accounts and making informed decisions on their services.
• Tackle customer issues and complaints with empathy and efficiency, ensuring their satisfaction at every touchpoint.
• Stay in-the-know about the latest telecommunications trends, products, and promotional offers to provide top-notch service.
• Keep detailed records of customer interactions in our CRM system to streamline support.
• Collaborate with your dedicated team members to improve service processes and customer experiences.

Requirements

Mercier Consultancy MD is excited to open applications for the role of Dutch Speaking Customer Service Representatives in the telecommunications industry. This position is perfect for individuals who thrive in fast-paced environments and are passionate about helping customers navigate their telecommunications needs. As a representative, you will communicate with customers in Dutch, providing assistance, resolving issues, and ensuring they receive the highest level of service.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, plans, and devices via phone, email, and live chat in Dutch.
• Provide support for service activation, troubleshooting, and billing inquiries.
• Assist customers with account management, including changes to plans and services.
• Resolve issues and complaints efficiently, ensuring customer satisfaction.
• Maintain up-to-date knowledge of telecommunications products and services.
• Accurately document customer interactions in the customer relationship management (CRM) system.
• Collaborate with technical support teams to address service-related challenges.

Requirements

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Japan, UAE and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for an experienced, diligent, committed and motivated lawyer to join our Legal Department as Legal Counsel at our Piraeus office in Greece. This position reports to the Chief Legal Officer.

In this role you will be delivering on the following:

DOF is expanding the team.

We are seeking an experienced and highly motivated Financial Accountant to join the accounting team in Singapore. This is a permanent role and is required for an immediate start.

The DOF Group

We are a global team of skilled professionals who, combined with a fleet of state-of-the-art, purpose-built vessels, provide services to the Offshore Energy industry across the entire offshore life cycle. This is the formula for our success in delivering solutions to our customers.

About DOF Subsea:

DOF Subsea is a specialist subsea service business that provides subsea construction, subsea engineering, inspection, repair and maintenance and survey services, which involve complex and challenging engineering in an international environment.

DOF Subsea owns a large fleet of modern subsea construction, intervention and survey vessels that enable it to offer differentiated positions with its clients and work in long term relationships, which enhance service delivery and reduce the overall risk.