InfyStrat is seeking a detail-oriented Software Tester to join our quality assurance team. In this role, you will be responsible for validating the functionality and performance of our software applications through comprehensive testing practices. You will work closely with developers and project managers to design and execute test cases, identify defects, and ensure that our software meets the highest quality standards. The ideal candidate will possess a strong understanding of software testing principles, excellent problem-solving skills, and a commitment to delivering high-quality results. At InfyStrat, we prioritize quality and customer satisfaction, and your role will be crucial in helping us achieve our objectives. If you are passionate about software quality and looking for an opportunity to grow within a collaborative environment, we encourage you to apply.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and are dedicated to providing exceptional customer support. As a customer service representative, you will assist clients with their IT-related inquiries, ensuring they receive accurate information and outstanding service in Italian.

Key Responsibilities

• Manage customer inquiries related to IT services, products, and technical support via phone, email, and live chat in Italian.
• Provide guidance and assistance on software, hardware, and network issues.
• Assist customers with account management, service requests, and troubleshooting technical problems.
• Document all interactions accurately in the CRM system and ensure compliance with company policies.
• Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
• Collaborate with technical teams to address complex inquiries and enhance service delivery.
• Stay informed about industry trends, products, and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce an opening for Italian Speaking Customer Service Representatives in the biotechnology industry. This position is ideal for individuals who are passionate about customer service and eager to support the innovative field of biotechnology. In this role, you will assist clients by providing accurate information and resolving issues, all while communicating effectively in Italian.

Key Responsibilities

• Respond to customer inquiries about biotechnology products and services via phone, email, and live chat in Italian.
• Educate customers about product features, applications, and compliance requirements.
• Assist in troubleshooting and resolving product-related issues in collaboration with technical departments.
• Document all customer interactions and maintain accurate records in the customer relationship management (CRM) system.
• Provide feedback to product teams to improve service offerings and customer experience.
• Stay up-to-date with industry trends and advancements in biotechnology to support customer needs effectively.

Requirements

Mercier Consultancy MD is pleased to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for individuals who are enthusiastic about technology and have a knack for helping customers solve their technical challenges. As a key member of our team, you will provide exceptional support and guidance to clients, ensuring they maximize their use of IT services and products.

Key Responsibilities

• Manage customer inquiries related to IT products, services, and troubleshooting via phone, email, and chat in Italian.
• Provide clear instructions and technical support to customers experiencing issues with their IT systems.
• Assist customers in understanding product features and implementations.
• Document all customer interactions and resolutions accurately in our CRM system.
• Collaborate with technical teams to escalate and resolve complex issues.
• Stay up-to-date with the latest IT trends and products to provide informed support.

Requirements

Company Profile
AHOY is a dynamic venture studio based in the vibrant city of Dubai. Our passion lies in harnessing cutting-edge technology to drive innovation and empower businesses across diverse industries. With a focus on excellence and a commitment to delivering exceptional solutions, we serve as a trusted partner for companies aiming to thrive in today's digital landscape. From web and mobile app development to product prototyping and data processing automation, AHOY offers a comprehensive suite of services tailored to meet the evolving needs of businesses worldwide. Join us as we shape the future of technology and create impactful solutions that drive success for our clients.

Position Overview
AHOY is looking for a motivated and detail-oriented Junior SQA Engineer to join our quality assurance team. As a Junior SQA Engineer, you will work under the guidance of senior QA professionals to support the testing efforts for our software applications. This is an excellent opportunity to gain hands-on experience in software testing and to develop your skills in a fast-paced environment.

Requirements

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus by RTG is hiring a Salesforce QA Engineer for one of our partners

Job Overview:

InfyStrat is looking for a highly skilled Platform Engineer to join our engineering team. In this role, you will be responsible for designing, building, and maintaining the infrastructure and platforms that support our software applications. You will work closely with development teams to ensure that our platforms are scalable, reliable, and efficient. The ideal candidate will have a solid background in platform engineering and a passion for leveraging modern technologies to improve system performance and customer satisfaction. At InfyStrat, we value innovation, teamwork, and continuous improvement, and we are excited to welcome someone who shares these values.

Responsibilities

• Design and implement robust and scalable platform architectures to support application deployment.
• Monitor platform performance and troubleshoot issues to ensure high availability and reliability.
• Collaborate with software development teams to optimize applications for the platform.
• Automate infrastructure provisioning and management using DevOps tools.
• Implement security best practices to protect the platform and data.
• Stay current with emerging technologies and industry trends to continuously enhance the platform.
• Document platform architecture, processes, and configurations for internal knowledge sharing.

Requirements

InfyStrat is looking for an enthusiastic Customer Support Engineer to join our dynamic team. As a Customer Support Engineer, you will serve as the first point of contact for our clients' technical needs, ensuring they receive the support they require for optimal use of our products. Your primary responsibilities will include troubleshooting technical issues, providing timely resolutions, and educating customers on best practices. We are dedicated to fostering a collaborative environment where you can grow professionally while helping our customers achieve their goals.

Key Responsibilities

• Respond promptly to customer inquiries through various communication channels.
• Diagnose issues and provide effective solutions or escalate as necessary.
• Maintain accurate records of customer interactions and document solutions for future reference.
• Work closely with product and engineering teams to report and resolve complex problems.
• Conduct training sessions and create user-friendly documentation for customers.
• Gather feedback from customers to enhance support offerings and overall customer satisfaction.
• Stay informed on product updates, features, and industry trends to provide informed assistance.

Requirements

InfyStrat is seeking a dedicated Customer Support Engineer to join our customer success team. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively. You will work closely with customers to diagnose problems, implement solutions, and provide guidance on best practices for our products and services. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for delivering outstanding customer service. At InfyStrat, we believe in building long-lasting relationships with our clients, and your efforts will be vital in maintaining their trust and satisfaction.

Responsibilities

• Respond to customer inquiries and support requests via phone, email, or chat.
• Diagnose technical issues and provide effective solutions to customers.
• Document and track support requests in the ticketing system.
• Collaborate with development and engineering teams to resolve complex issues.
• Provide training and support documentation to empower customers to use our products effectively.
• Monitor customer satisfaction and seek feedback to improve service delivery.
• Stay up-to-date with product updates and industry trends to offer informed support.

Requirements

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Enterprise Solution Engineer (Pre-Sales) in United States.

As an Enterprise Solution Engineer (Pre-Sales), you will play a critical role in supporting the sales team by acting as the primary technical point of contact for prospective customers. Your expertise will help prospects understand how our solutions fit their business needs and technical landscape, guiding them through the pre-sales process and assisting in closing deals. You will work closely with account executives and sales managers to drive successful outcomes and ensure smooth transitions from sales to post-sales teams, offering valuable insights and feedback to shape the sales and product strategy.

Accountabilities: