About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.
This is an exciting opportunity to lead a dynamic and forward-thinking Marketing team, driving meaningful impact within the clinical research industry. You will thrive in a stimulating environment that values innovation, collaboration, and continuous growth—both personal and professional.

As the leader for Marketing at Excelya, you will be responsible for defining and executing our global marketing strategy in full alignment with the company’s strategic objectives. In this key role, you will enhance Excelya’s brand presence, empower and equip our commercial teams with powerful marketing support, and lead your team in data-driven initiatives that shape the future of our organization.

Requirements

Main Responsibilities

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Location: Gypsum, CO

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Als Team Lead & Technical Architect – Power Platform CE ben je verantwoordelijk voor het CE Architecten domein. Je combineert leiderschap met inhoudelijke technische verantwoordelijkheid en geeft leiding aan een team van Power Platform-specialisten, waaronder ontwikkelaars, consultants en architects. Je bent het eerste aanspreekpunt voor technische vraagstukken binnen het team én richting de klant. Daarnaast ontwikkel en bewaak je de technische visie van HSO op het gebied van Power Platform en Dynamics 365 CE, coach je teamleden in hun vakontwikkeling en werk je samen met de Product Owner aan de roadmap.

Wat ga je doen?

Als Team Lead & Technical Architect ben je verantwoordelijk voor het aansturen van het CE architecten domein en het ontwerpen van technische oplossingen voor klantprojecten. Daarnaast:

Mercier Consultancy MD is excited to announce an opening for Swedish Speaking Customer Service Representatives in the retail industry. This is a fantastic opportunity for individuals who are passionate about customer service and eager to assist customers with their shopping experience. In this role, you will leverage your fluency in Swedish to provide exceptional support to customers, ensuring they have a seamless and enjoyable retail experience.

Key Responsibilities

• Manage customer inquiries related to retail products, promotions, and order status via phone, email, and chat in Swedish.
• Provide information about product features, availability, and pricing.
• Assist customers with returns, exchanges, and resolving any concerns.
• Document customer interactions accurately in the CRM system for reference.
• Collaborate with sales and inventory teams to ensure timely communication of customer needs.
• Stay updated on new product launches and in-store promotions to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce a unique opportunity for Finnish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainability and desire to contribute to a greener future. As a customer service representative, you will support clients and stakeholders in navigating our renewable energy solutions while providing exceptional service in Finnish.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products and services via phone, email, and chat in Finnish.
• Provide accurate information on service offerings, energy savings opportunities, and installation processes.
• Assist customers with account management, including service updates and maintenance queries.
• Resolve customer issues efficiently, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system, maintaining accurate records.
• Collaborate with technical and sales teams to ensure seamless service delivery.
• Stay updated on industry trends and new technologies in renewable energy.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Finnish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who have a keen interest in healthcare and pharmaceuticals and possess a strong commitment to customer service excellence. As a key member of our customer service team, you will assist clients and healthcare professionals in accessing essential information and support in Finnish.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, services, and regulations via phone, email, and live chat in Finnish.
• Provide accurate and timely information regarding product usage, side effects, and prescribed treatments.
• Assist healthcare professionals and patients with order processing, account management, and service-related inquiries.
• Resolve customer complaints and issues effectively while ensuring compliance with industry regulations.
• Document all customer interactions and maintain detailed records in the CRM system for quality assurance.
• Collaborate with internal teams, including sales and logistics, to enhance customer support and satisfaction.
• Stay informed about pharmaceutical developments and company offerings to deliver relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Finnish Speaking Customer Service Representatives in the biotechnology industry. This role presents a unique opportunity to support clients in navigating the complex world of biotechnology products and services. If you possess a strong customer service ethos and a passion for biotechnology, we encourage you to apply and be part of our supportive team.

Key Responsibilities

• Manage customer inquiries regarding biotechnology products, services, and protocols via phone, email, and live chat in Finnish.
• Provide clear and accurate information to clients about product usage, compliance, and industry guidelines.
• Assist with troubleshooting and coordinate with technical teams to resolve customer queries.
• Accurately document customer interactions and ensure timely follow-ups.
• Work alongside sales and product teams to enhance customer experience and satisfaction.
• Stay updated on industry developments and training opportunities to better assist clients.

Requirements

Mercier Consultancy MD is excited to announce an opening for Finnish Speaking Customer Service Representatives in the automotive industry. This is a fantastic opportunity for individuals who are passionate about cars and dedicated to providing exceptional customer service. In this role, you will assist customers with their inquiries regarding automotive products and services, ensuring they receive accurate and helpful information in Finnish.

Key Responsibilities

• Manage customer inquiries related to automotive services, products, and warranties via phone, email, and chat in Finnish.
• Provide customers with information regarding vehicle specifications, pricing, and service options.
• Assist customers with service requests, troubleshooting, and scheduling appointments.
• Document all customer interactions and maintain accurate records in our CRM system.
• Work closely with sales and technical teams to ensure customer needs are met effectively.
• Stay updated on automotive trends and product offerings to provide informed assistance.

Requirements

Role Overview
We are hiring five Sales Executives to expand our telematics solutions across Abu Dhabi, Dubai, and Sharjah. Reporting to the Sales & Operations Manager, these roles require strong industry knowledge, a robust network, and a passion for building lasting client relationships.

Team Structure

• Senior Sales Executive (1 position): 5+ years of experience, responsible for overseeing all three markets (Abu Dhabi, Dubai, Sharjah) and supporting the regional team.
• Regional Sales Executives (4 positions): 3–5 years of experience, with specific allocations – Abu Dhabi (1), Dubai (2), Sharjah (1).

Key Responsibilities

• Develop and execute sales strategies within the assigned market.
• Build and maintain long-term relationships with clients, ensuring ongoing satisfaction beyond initial sales.
• Achieve sales targets and contribute to overall business growth.
• Collaborate with the technical team to support seamless installations and after-sales service.
• For the Senior role: provide mentorship to the regional team and align strategies across markets.

Requirements

Role Overview
We are seeking an experienced Sales & Operations Manager to lead our sales team and oversee the technical function, ensuring installation quality and client satisfaction. This role requires a strong blend of leadership, operational oversight, and business development, backed by deep expertise in the UAE’s telematics sector.

Key Responsibilities

• Lead, mentor, and motivate the sales team to achieve targets and KPIs.
• Oversee the technical/installation team, ensuring top-quality standards and timely delivery.
• Build and maintain long-term relationships with key clients, car rental companies, and workshops.
• Act as a bridge between technical operations and sales to ensure seamless execution.
• Drive business growth through market development and leveraging existing networks.

Requirements

• Extensive experience in the telematics industry, with a proven track record of engaging with car rental companies and automotive workshops in the UAE.
• Strong network of industry contacts across the UAE.
• Demonstrated ability to manage cross-functional teams (sales + technical).
• Excellent leadership, communication, and client management skills.