Mercier Consultancy MD is excited to announce a position for Slovak Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about customer service and want to make a positive impact on the shopping experience of our clients. As a representative, you will assist customers in Slovak, providing essential support and guidance on various retail products and services.

Key Responsibilities

• Respond to customer inquiries regarding retail products, orders, and services via phone, email, and chat in Slovak.
• Assist customers with order placement, modifications, and cancellations.
• Provide accurate information on product availability, pricing, and promotions.
• Resolve customer complaints and issues efficiently, ensuring maximum satisfaction.
• Document customer interactions in the CRM system for future reference.
• Collaborate with warehouse and inventory teams to provide up-to-date information on delivery timelines.
• Stay informed about current promotions, products, and retail policies to provide helpful insights to customers.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Latvian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer service and thrive in a fast-paced retail environment. You will be responsible for assisting customers with their inquiries, providing product information, and ensuring a positive shopping experience through your communication skills in Latvian.

Key Responsibilities

• Handle customer inquiries related to products, services, and order status via phone, email, and chat in Latvian.
• Provide assistance with product selection, returns, exchanges, and complaints.
• Ensure customers are informed about current promotions, sales, and service updates.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with the sales and inventory teams to resolve customer issues effectively.
• Stay updated on retail products and market trends to provide informed recommendations.

Requirements

Mercier Consultancy MD is excited to announce an opening for Swedish Speaking Customer Service Representatives in the retail industry. This is a fantastic opportunity for individuals who are passionate about customer service and eager to assist customers with their shopping experience. In this role, you will leverage your fluency in Swedish to provide exceptional support to customers, ensuring they have a seamless and enjoyable retail experience.

Key Responsibilities

• Manage customer inquiries related to retail products, promotions, and order status via phone, email, and chat in Swedish.
• Provide information about product features, availability, and pricing.
• Assist customers with returns, exchanges, and resolving any concerns.
• Document customer interactions accurately in the CRM system for reference.
• Collaborate with sales and inventory teams to ensure timely communication of customer needs.
• Stay updated on new product launches and in-store promotions to provide accurate information.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Nordic Speaking Customer Service Representatives within the retail industry. This role is ideal for individuals who possess a passion for customer engagement and are enthusiastic about providing excellent service to clients across the Nordic region. As a representative, you will be the face of our retail brand, assisting customers with their inquiries and enhancing their shopping experience in their native language.

Key Responsibilities

• Handle customer inquiries related to retail products, online orders, and store policies through phone, email, and live chat in Nordic languages.
• Provide product information, assistance with sales, and support for returns and exchanges.
• Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
• Document all customer interactions and maintain records accurately in the customer relationship management (CRM) system.
• Collaborate with the sales and inventory teams to address customer needs and feedback.
• Stay informed about product promotions, new arrivals, and retail trends to provide customers with relevant information.

Requirements

Unimed Maritime is seeking an experienced and highly motivated Logistics Manager with specialized expertise in Foreign Trade Zone (FTZ) operations, customs compliance, and transportation management. This role will be responsible for managing the logistical, administrative, and compliance functions of Unimed’s FTZ program, while ensuring the efficient movement of goods across international and domestic networks. The ideal candidate will bring 7+ years of experience in logistics and FTZ operations, strong working knowledge of U.S. Customs regulations, and the ability to lead a team of FTZ Coordinators while collaborating cross-functionally across the company.

Key Responsibilities: