Mercier Consultancy MD is seeking a motivated and skilled German-Speaking B2B Sales Agent to join a dynamic tech company in Greece, with opportunities to work in Athens. This role is tailored for individuals who thrive in a fast-paced environment and have a passion for technology and sales. You will be instrumental in expanding our client base within the German-speaking market and providing innovative solutions to businesses.

Key Responsibilities

• Prospect and build relationships with potential B2B clients in the tech sector, focusing on the German-speaking market.
• Present and demonstrate the company's technology solutions to clients, highlighting their unique advantages and benefits.
• Lead the full sales cycle, from identifying leads to negotiating contracts and closing sales.
• Develop and maintain strong relationships with current clients to foster retention and encourage referrals.
• Collaborate with the marketing team to design targeted campaigns that resonate with the German-speaking audience.
• Stay informed about industry trends and competitor activities to seize new opportunities.
• Achieve individual and team sales targets while contributing to the overall growth of the company.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an esteemed automotive company, with the flexibility to work remotely from Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to providing outstanding customer support. You will assist customers in navigating their inquiries, offering solutions while communicating effectively in German.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and repairs via phone, email, and chat in German.
• Provide expert assistance regarding vehicle features, specifications, and maintenance options.
• Help customers with scheduling service appointments and resolving service-related issues.
• Ensure customer concerns are addressed promptly, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for reference.
• Collaborate with service and sales teams to improve the overall customer experience.
• Stay informed about automotive industry trends and company offerings to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Danish Speaking Customer Service Representatives for an E-commerce Company based in Greece. This position is ideal for individuals who are passionate about online shopping and are dedicated to providing outstanding service. As a key member of our customer service team, you will assist Danish-speaking customers by addressing their inquiries and ensuring they have a seamless shopping experience.

Key Responsibilities

• Handle customer inquiries related to orders, shipping, returns, and product information via phone, email, and live chat in Danish.
• Assist customers in navigating the e-commerce platform and provide detailed information on products and services.
• Resolve any issues or complaints regarding orders, transactions, or account management promptly and professionally.
• Document customer interactions accurately in our CRM system.
• Collaborate with various teams, including logistics and sales, to enhance customer satisfaction.
• Stay updated on promotions, product launches, and e-commerce trends to provide relevant information to customers.

Requirements

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Main areas of responsibility:

• Provide customers with accurate information about the company's products, services and payments.
• Actively seeking new sales by executing appointed strategies and instructions.
• Comply with laws, rules, company policies, and procedures as required.
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information.
• Responding to any customer queries via email, SMS and phone
• Provide an excellent customer experience.
• Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
• Support additional customer service inquiries.
• Promote a positive working environment.
• Perform other tasks as assigned.

Other responsibilities may include:

• Involvement in production of Sales reports.
• Involvement in training and mentoring of other team members.
• Assist in documentation of the team’s Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the Head of New Markets.

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

ABOUT US:

Outback Spirit Tours offers a range of unique adventure tours and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 8 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Appointment Setter to work in Bulgaria, with a paid relocation package for the right candidate. This role is perfect for dynamic individuals looking to immerse themselves in a new culture while advancing their careers. As an Appointment Setter, you'll play a pivotal role in connecting with potential clients and scheduling vital appointments for our sales team.

Key Responsibilities

• Engage Dutch-speaking prospects through various communication channels to generate leads.
• Effectively communicate the benefits of our services and successfully schedule appointments for our sales team.
• Follow up with leads to build rapport and confirm appointments.
• Maintain organized records of all interactions and appointment details in our CRM system.
• Collaborate closely with the sales team to ensure seamless transitions from appointment setting to sales discussions.
• Provide valuable insights on lead quality and improve appointment scheduling strategies.
• Stay knowledgeable about industry trends and product offerings to engage prospects effectively.

Requirements

Als Pre Sales Consultant binnen het CE team van HSO ben jij de specialist op het gebied van Microsoft Dynamics 365 Customer Engagement (CRM). Je werkt nauw samen met het salesteam en experts op het gebied van Customer Engagement en adviseert klanten en prospects over de optimale CRM oplossingen die hun commerciële processen versterken. Je analyseert klantbehoeften en vertaalt deze naar innovatieve, schaalbare Microsoft gebaseerde oplossingen voor sales, marketing en customer service. Ben jij op zoek naar een rol waar je creativiteit, commercie en structuur samen laat komen in een energiek team? Kom langs om kennis te maken!  

Jouw verantwoordelijkheden 
• Adviseren van klanten en prospects over CRM strategieën, customer experience en procesoptimalisatie binnen het Microsoft platform; 
• Ondersteunen van het salesproces door middel van solution design, demonstraties en proof of concepts; 
• Samenwerken met interne teams en Microsoft experts om toekomstbestendige oplossingen te ontwikkelen; 
• Opstellen van offertes en RFP’s met een duidelijke onderbouwing van onze CRM oplossingen; 
• Optreden als trusted advisor en thought leader binnen het domein van Customer Engagement. 
 

Requirements