Polish Speaking Customer Service for Fashion & Luxury Brand - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand based in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods, and who are committed to delivering high-quality customer experiences. As a member of our dedicated team, you will help clients navigate their inquiries while conveying exceptional service in Polish.
Key Responsibilities
- Manage customer inquiries related to fashion products, orders, and brand services via phone, email, and chat in Polish.
- Provide detailed information about product features, availability, and luxury brand offerings.
- Assist customers with order processing, returns, and exchanges, ensuring a seamless experience.
- Resolve any issues or complaints efficiently while maintaining a strong focus on customer satisfaction.
- Document all customer interactions accurately in the CRM system for effective follow-up.
- Collaborate with sales and marketing teams to deliver an exceptional brand experience.
- Stay updated on current fashion trends and product launches to enhance customer interactions.
Requirements