Polish Speaking Customer Service for Consumer Electronics Brand - Work In Greece
Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a renowned Consumer Electronics Brand, with exciting opportunities to work in Greece. This role is perfect for individuals who are passionate about electronics and dedicated to providing outstanding customer service. You will assist customers in Polish, addressing their inquiries and helping them make informed decisions about their electronic purchases.
Key Responsibilities
- Respond to customer inquiries related to consumer electronics products, services, and technical support via phone, email, and chat in Polish.
- Guide customers through product features, specifications, and usage instructions.
- Assist customers with order placements, returns, and warranty inquiries.
- Troubleshoot technical issues and resolve customer complaints in a timely manner.
- Document all customer interactions accurately in our CRM system.
- Collaborate with technical support and sales teams to ensure customer satisfaction.
- Stay updated on the latest product releases and trends in the consumer electronics sector.
Requirements