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Dutch Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the aviation industry. This is a fantastic opportunity for those who are passionate about travel and aviation, and who are eager to provide exceptional support to customers in their interactions with airlines and aviation services. In this role, you will assist passengers and clients in Dutch, ensuring they receive accurate information and assistance for a smooth travel experience.


Key Responsibilities

  • Manage customer inquiries regarding flight information, bookings, and airline services via phone, email, and live chat in Dutch.
  • Provide assistance with changes to existing reservations, cancellations, and refunds.
  • Support customers in understanding baggage policies, boarding procedures, and travel regulations.
  • Document all customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with operational and technical teams to address queries and enhance service delivery.
  • Stay updated on industry trends and airline policies to provide relevant information to customers.

Requirements

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Dutch Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is on the lookout for dynamic and customer-oriented individuals for the position of Dutch Speaking Customer Service Representatives in an engaging retail environment. In this role, you will provide outstanding support to customers, assisting them with their queries and ensuring a positive shopping experience. Your primary focus will be on effectively communicating in Dutch, helping our customers feel valued and understood.


Key Responsibilities

  • Respond promptly to customer inquiries via phone, email, and live chat in Dutch.
  • Provide product information, assist with orders, and resolve issues related to customer purchases.
  • Handle returns, exchanges, and refunds in accordance with company policies.
  • Maintain a positive and professional attitude while interacting with customers.
  • Document customer interactions and ensure follow-ups are completed.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • Stay informed about product lines and promotions to better assist customers.

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Crewing & Travel Coordinator

posted by: spj_bot

Image removed.

Move to Improve and bring the company forward

Curiosity and drive to change quickly is in our DNA. A legacy from our founders, the culture of innovation has made DOF one of the most exciting places to work. An important part of the DOF culture is to learn from the experienced and skilled people we are so fortunate to recruit. If you feel that you can contribute and make us better, we promise you that we are always open to ideas and innovation. In DOF you can make a difference in an environment ready to solve problems and implement good ideas quickly. And who knows? Perhaps you will learn something from your new colleagues, as well.

We offer exciting activities and plenty of opportunity to grow. Our experts will help you to develop your knowledge, skills, and experience in DOF’s core activities.

Join us as our new Crewing and Travel Coordinator

We are looking for another member to join our Operations - Project Delivery Team in Houston, Texas. Our working environment consists of highly educated, skilled, positive, innovative, and enthusiastic employees.

If you are a team player who would like to work closely with people from different parts of the world , we would love for you to apply.

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