Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via chats, emails, and calls
• Assist customers with product-related inquiries
• Support customers throughout the purchase process
• Stay up to date with product changes and updates.
• Troubleshoot technical issues over the phone
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Director of Product Marketing in United States.

This role is central to the success of the company, involving strategic planning and execution of product positioning, messaging, and go-to-market strategies. As the Director of Product Marketing, you will work closely with Sales, Product, and Executive teams, leading product marketing initiatives that directly impact market awareness, customer engagement, and sales performance. You'll be responsible for driving product launches, shaping buyer personas, and ensuring consistency across all product messaging and content.

Accountabilities:

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Product Analyst Online Banking, remotely from the United States.

In this role, you will be responsible for providing technical support for online banking products, ensuring customer satisfaction by resolving issues, enhancing product functionality, and improving user experience. You will work closely with engineering and product teams to resolve complex challenges and ensure seamless product performance. Your focus will be on understanding product features, troubleshooting, and documenting solutions, ultimately advocating for customer needs while contributing to process improvements.

Accountabilities:

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Forward Deployed Engineer, remotely from United States.

As a Forward Deployed Engineer, you will play a pivotal role bridging technical engineering with customer-facing teams. You’ll engage with clients during the pre-sales, post-sales, and engineering phases to help them overcome technical challenges, ensuring smooth implementations and custom solutions. You will be expected to develop and maintain a deep understanding of the platform and customer needs, delivering customized solutions and collaborating with engineering teams to resolve issues and enhance client success. This role demands the ability to work in a fast-paced environment while balancing multiple priorities.

Accountabilities: