About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for enthusiastic Junior Case Officer to join our Billing team in Nicosia, Cyprus on a 6-month fixed term contract to cover a maternity leave period.

The successful candidate will be responsible for handling customer cases during the pre and post billing periods.  Some of the tasks of the role are:

• Investigating customer requests regarding potential billing discrepancies
• Open cases for invoice/credit accordingly depending on findings 
• Communicate effectively with internal teams to ensure timely issue resolution

Requirements

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Title: Senior Manual Software Testing Engineer

Role Purpose:

A Manual Software Testing Engineer is responsible for ensuring software quality through systematic testing, bug identification, and detailed documentation of test results. They work closely with developers, product managers, and other stakeholders to verify that software meets specified requirements.

Job duties and Responsibilities:

About us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Summary:

As the QA Director at SOAR, you will be responsible for leading, mentoring, and scaling a team of quality assurance professionals. You will define and implement comprehensive QA strategies, ensuring our mission-critical applications are robust, reliable, and performant. This is a leadership role for someone who thrives under pressure, can track progress with precision, and makes timely, effective decisions that directly impact our success

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Key responsibilities:

About Us:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

Role Purpose:

As a Chief of Compliance and Money Laundering Reporting Officer (MLRO) you will lead our compliance function.

The ideal MLRO must be a Saudi national with extensive experience in the Saudi banking sector or in companies licensed by the Saudi Central Bank (SAMA). This role requires deep knowledge of regulatory frameworks, risk management, and anti-money laundering (AML) practices in Saudi Arabia.

Job duties and Responsibilities:

Mercier Consultancy MD is excited to offer fantastic Spanish Speaking Customer Service positions in beautiful Greece, complete with a fully paid relocation package! This opportunity allows you to advance your career while immersing yourself in the rich culture and stunning landscapes of Greece.

Why Work With Us?

At Mercier Consultancy MD, we are committed to creating a supportive and dynamic work environment. As part of our dedicated team, you will play a crucial role in delivering exceptional customer service and satisfaction to our clients.

Key Responsibilities

• Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat, ensuring a professional and positive experience.
• Assist customers in understanding our products and services, delivering accurate information and helpful guidance.
• Swiftly and effectively resolve customer inquiries and complaints to maintain satisfaction.
• Document customer interactions accurately and perform follow-ups to ensure their needs are met.
• Collaborate with various departments to improve service quality and customer experience.
• Stay updated on company offerings and industry trends to provide the best support possible.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Slovak and English. In this role, you will partner with clients to understand their needs and collaborate on tailored solutions that drive business success. We seek a proactive individual committed to delivering exceptional service and fostering lasting client relationships.

Key Responsibilities

• Engage clients to thoroughly understand their requirements and business objectives.
• Design and propose customized solutions that effectively address clients' challenges.
• Act as a trusted advisor, providing insightful consultations and recommendations.
• Work in collaboration with internal teams to ensure seamless delivery and implementation of solutions.
• Provide training and ongoing support to clients, ensuring they achieve maximum value from our products and services.
• Stay updated with industry trends and advancements to offer relevant insights to clients.

Requirements

Mercier Consultancy MD is on the lookout for a Solutions Consultant who is fluent in both Danish and English. In this pivotal role, you will be tasked with understanding client requirements and delivering bespoke solutions that drive business outcomes. The ideal candidate will possess a strong client-centric approach and a passion for leveraging technology to solve complex business challenges.

Key Responsibilities

• Engage with clients to identify their needs and business goals through detailed discussions.
• Develop and present tailored solutions that effectively meet client challenges.
• Act as a trusted advisor, providing valuable insights and recommendations to enhance client processes.
• Collaborate closely with internal teams to ensure successful implementation of solutions and client support.
• Conduct training sessions for clients to maximize the value derived from our products and services.
• Keep abreast of industry trends and emerging technologies to offer relevant guidance.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for Norwegian Speaking professionals in Greece! We are looking for dynamic individuals who are eager to embark on a new adventure while contributing their skills and talents to our team. This position comes with a fully paid relocation package, making your transition to Greece as seamless as possible.

Key Responsibilities

• Engage with clients and stakeholders in Norwegian, providing top-notch support and communication.
• Contribute to various roles within the company, leveraging your skills in customer service, sales, or administration.
• Collaborate with team members to achieve project goals and meet company objectives.
• Stay informed about industry trends and market developments in order to provide valuable insights.
• Participate in training and development programs as needed to enhance your skills and knowledge.

Requirements