Join Mercier Consultancy MD as a Polish Speaking Player Support Specialist in Bulgaria, where we offer paid relocation and a welcome bonus to ensure your transition is smooth and enjoyable. In this role, you will primarily provide email support to Polish-speaking players, assisting them with their inquiries and ensuring they have an exceptional gaming experience with Riot Games. This is a fantastic opportunity for gaming enthusiasts who are passionate about helping others.

Key Responsibilities

• Provide efficient and empathetic email support to Polish-speaking players regarding game-related queries and technical issues.
• Assist in resolving account management issues, gameplay questions, and other player requests through written communication.
• Document player interactions and feedback to help enhance future support efforts.
• Work collaboratively with team members to share insights and improve support processes based on player needs.
• Maintain up-to-date knowledge of game features, updates, and community trends to provide accurate and helpful information.
• Contribute to a positive player experience, ensuring that each communication is handled professionally and courteously.

Requirements

Mercier Consultancy MD is excited to offer Polish Speaking Customer Service positions in the beautiful setting of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to develop your career while enjoying the rich culture and stunning scenery Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to creating a supportive and dynamic work environment. As a member of our team, you will have the opportunity to make a significant impact on customer satisfaction and service excellence.

Key Responsibilities

• Deliver exceptional support to Polish-speaking customers via phone, email, and chat, ensuring a friendly and professional demeanor in all communications.
• Assist customers in understanding our products and services by providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure their satisfaction and loyalty.
• Maintain accurate records of customer interactions and follow up to ensure their needs are met.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Email Support Agent, based in Sofia. This unique role focuses exclusively on providing email support to our Polish-speaking customers. As part of our dynamic team, you will help clients resolve their inquiries efficiently while ensuring exceptional customer satisfaction.

Key Responsibilities

• Respond promptly and professionally to Polish-speaking customers through email correspondence.
• Handle inquiries related to products, services, and general customer support issues.
• Provide detailed and accurate information to customers to resolve their queries effectively.
• Document all interactions and maintain thorough records in our support system.
• Collaborate with internal teams as needed to ensure customer issues are fully resolved.
• Stay updated on company policies, product offerings, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting job opportunities for Polish speaking professionals in Bulgaria, complete with a fully paid relocation package! This is a fantastic chance to take your career to new heights while enjoying the vibrant culture and beautiful landscapes of Bulgaria. We are looking for passionate individuals who are ready to make a difference in a dynamic work environment.

Key Responsibilities

• Engage with Polish-speaking clients, providing exceptional service and support across various channels.
• Assist customers with inquiries, product information, and service-related questions.
• Document customer interactions accurately within our CRM system to ensure consistency and quality of service.
• Work collaboratively with different teams to facilitate smooth operations and customer satisfaction.
• Participate in training sessions to enhance product knowledge and customer support skills.
• Stay updated on best practices and emerging trends in customer service and Polish market needs.

Requirements

Mercier Consultancy MD is excited to invite applications for the position of Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role offers a fully paid relocation package, making it an excellent opportunity for individuals looking to start a new adventure in a vibrant and culturally rich city. As a Content Moderator, you will play a crucial role in ensuring that user-generated content adheres to our community standards, fostering a safe and enjoyable online environment for our Polish-speaking users.

Key Responsibilities

• Review and moderate user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content according to established moderation policies.
• Identify and report instances of inappropriate content or policy violations to the appropriate teams.
• Provide insights on content patterns and user engagement to help refine moderation strategies.
• Work collaboratively with colleagues to enhance moderation processes and improve user experience.
• Stay up to date with company policies regarding content moderation and community interaction.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist based in Sofia, Bulgaria, with the added benefit of a welcome bonus! This role is perfect for those who are passionate about gaming and enjoy providing exceptional support to players. As a key part of our team, you will assist Polish-speaking players with their inquiries, ensuring they have a positive and engaging gaming experience.

Key Responsibilities

• Provide outstanding player support in Polish through multiple channels, including email and chat.
• Assist players with questions related to account management, game features, and technical issues.
• Efficiently resolve player concerns to enhance overall satisfaction and retention.
• Document player interactions thoroughly to support continuous improvement in services.
• Collaborate with other departments to convey player feedback and insights for service enhancements.
• Stay updated on game developments and trends to provide informed support to players.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.

Key Responsibilities

• Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
• Assist players with inquiries related to game mechanics, account management, and technical issues.
• Resolve player concerns efficiently to enhance satisfaction and loyalty.
• Maintain accurate documentation of player interactions and feedback to support continuous improvement.
• Collaborate with game developers and community teams to relay player insights and concerns.
• Stay informed about new game features, updates, and best practices in customer support.

Requirements

Join Mercier Consultancy MD and embark on an exciting career opportunity with our Polish Speaking Jobs based in Sofia, Bulgaria! We offer a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. We are looking for enthusiastic individuals fluent in Polish who are eager to make a difference in customer service.

Key Responsibilities

• Manage customer interactions in Polish, providing seamless support and assistance through various channels.
• Address customer inquiries, troubleshoot issues, and ensure high levels of satisfaction.
• Document customer interactions accurately in our CRM system and follow up on any outstanding issues.
• Collaborate with other departments to ensure comprehensive customer support and service delivery.
• Stay updated on product knowledge and company policies, enabling you to provide informed advice to customers.
• Contribute to a positive team environment and assist in enhancing customer experience strategies.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

• Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
• Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
• Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
• Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
• Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
• Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.

Key Responsibilities

• Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
• Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
• Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
• Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
• Stay updated on digital safety trends and best practices to proactively enhance our community standards.
• Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements