Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.

Key Responsibilities

• Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
• Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
• Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
• Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
• Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
• Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

Senior iOS Engineer (Mobile Lead, Web3 Focus)

Location: Remote - NY or CA preference - will consider US remote

Compensation: $250K - $375K

We are seeking a highly motivated and experienced Senior iOS Engineer to take the mobile lead role in shaping the user experience for an innovative, new asset layer and decentralized platform. This is a unique opportunity to drive the architecture, development, and evolution of our native iOS applications, focusing on delivering a simple, elegant, and trustworthy mobile experience for complex on-chain asset interactions.

You will act as both a hands-on technical contributor and a mentor, shaping the mobile engineering culture alongside product, design, and Web3 teams.

As the Senior iOS Engineer, you will be the mobile expert responsible for defining how users engage with our platform's next-generation asset layer. Your primary focus will be on delivering exceptional UI/UX for consumers, creators, and communities on iOS.

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Polish Speaking Customer Service Representatives for a leading Electronics Company based in Sofia, Bulgaria. This role is perfect for individuals who are enthusiastic about technology and enjoy providing excellent customer support. As a customer service representative, you will engage with clients in Polish, assisting them with inquiries related to electronic products and services.

Key Responsibilities

• Handle customer inquiries regarding electronic products, services, and troubleshooting via phone, email, and chat in Polish.
• Provide detailed information about product specifications, availability, and warranty policies.
• Assist customers with order placements, returns, and account management.
• Effectively resolve customer complaints and technical issues, ensuring a high level of satisfaction.
• Accurately document customer interactions and maintain records in the CRM system.
• Collaborate with technical support and other internal teams to enhance the customer experience.
• Stay informed about new products, industry trends, and company offerings to provide relevant guidance to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a renowned Cybersecurity Company located in Greece. This role is perfect for individuals who are passionate about technology and cybersecurity and are eager to assist customers in navigating complex digital security challenges. In this position, you will communicate with clients in Polish, providing support for inquiries related to cybersecurity products and services.

Key Responsibilities

• Respond to customer inquiries about cybersecurity solutions, service offerings, and technical support via phone, email, and chat in Polish.
• Assist customers with issues related to account management, product functionalities, and troubleshooting security concerns.
• Provide clear information on cybersecurity best practices and company policies.
• Document customer interactions and troubleshooting steps accurately in the CRM system.
• Collaborate with technical support teams to address customer concerns efficiently.
• Stay informed about industry trends, cybersecurity threats, and product updates to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. As a customer service representative, you will assist clients in Polish, addressing their inquiries and providing the information needed to enhance their automotive experience.

Key Responsibilities

• Handle customer inquiries related to automotive products and services, including vehicle specifications, availability, and maintenance tips via phone, email, and chat in Polish.
• Provide customers with information regarding warranty claims, service bookings, and parts availability.
• Assist customers with order processing, tracking, and resolving any issues or complaints that may arise.
• Document all customer interactions comprehensively in the CRM system.
• Collaborate with technical teams to ensure that complex inquiries are addressed and resolved efficiently.
• Stay updated on automotive trends and product knowledge to provide accurate information and exceptional service.

Requirements

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are seeking a dedicated and passionate Polish Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a beautiful country while contributing to our customer service excellence.

Your Role:

• Deliver exceptional customer support to Polish-speaking clients, ensuring all inquiries are managed with professionalism and care.
• Effectively communicate through various channels including phone, email, and chat.
• Become familiar with our client systems to provide outstanding service.
• Work closely with team members to ensure the quick resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented mindset.
• Willingness to learn new technologies and adapt to remote work tools.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Polish Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, giving you the chance to experience a vibrant lifestyle while contributing to our customer service excellence.

Your Role:

• Provide outstanding customer support to Polish-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Communicate effectively through various platforms, including phone, email, and chat.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and adaptable in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Our Team!

Are you fluent in Polish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to invite a passionate and committed Polish Speaking Customer Representative.

This role includes the fantastic benefit of paid relocation to Greece, allowing you to enjoy a beautiful lifestyle while contributing to our customer service excellence.

Your Role:

• Provide exceptional support to Polish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to deliver high-quality service.
• Collaborate with teammates to ensure the timely resolution of customer issues.

Requirements

• Fluency in Polish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented approach.
• Eagerness to learn and adapt to new technologies suited for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, offering a fantastic opportunity for those looking to work in a dynamic city while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Polish, ensuring it meets our community standards and promotes a positive user experience.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content based on established policies and regulations.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Work collaboratively with team members to enhance moderation processes and practices.
• Remain updated on company policies concerning content moderation and community engagement.

Requirements