Mercier Consultancy MD is excited to offer an outstanding opportunity for a Croatian Speaking Customer Service Agent for Booking.com, featuring paid relocation to the beautiful Greece. In this key role, you will provide exceptional customer support to Croatian-speaking clients, assisting them with their travel and booking needs to ensure a smooth and enjoyable experience.

Responsibilities

• Engage with customers in Croatian through various channels, including phone, email, and live chat, addressing inquiries and concerns.
• Assist clients with the booking process, including making, modifying, and canceling their reservations.
• Troubleshoot and resolve any issues related to bookings, providing effective solutions to enhance customer satisfaction.
• Document customer interactions and insights in the CRM system for quality assurance and continuous improvement.
• Collaborate with other teams to resolve complex customer issues swiftly and efficiently.
• Stay updated on company policies, promotions, and products to share accurate information with customers.

Requirements

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

Paralegal

Location: New York (Office)

Onsite | Full-time

Compensation: $120K - $150K

Our client is the development firm responsible for building and operating the full technology stack for one of the largest and most high-volume memecoin launchpads in the decentralized finance space. Operating at the cutting edge of crypto scale, the organization maintains a fast-paced, high-intensity environment where expectations are rigorous, and impact is immediate.

This role reports directly to the General Counsel and is responsible for supporting corporate and intellectual property legal functions. The successful candidate will manage the organization of corporate documentation for a multinational structure, process agency filings, conduct due diligence, and assist with the administration of contracts, litigation tracking, and commercial transactions.

Key Responsibilities

Mercier Consultancy MD is delighted to present a fantastic opportunity for Dutch Speaking Customer Service Representatives for Booking.com, with the exciting prospect of working in beautiful Greece. This role is perfect for individuals who have a passion for travel and customer service. As a representative, you will assist customers in Dutch, providing them with the best support and information related to their travel bookings.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and travel-related questions via phone, email, and chat in Dutch.
• Provide detailed information about accommodations, services, and promotions available on Booking.com.
• Assist customers in resolving issues related to their travel plans and provide solutions in a timely manner.
• Effectively handle customer complaints, ensuring a positive and satisfactory experience.
• Document all customer interactions in the CRM system for quality assurance and follow-up.
• Collaborate closely with internal teams to enhance service delivery and optimize customer experience.
• Stay updated on travel trends, destinations, and Booking.com policies to offer accurate assistance.

Requirements

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creative Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creative Strategist will need to develop a deep understanding of each individual client’s brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creative Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.