Mercier Consultancy MD is excited to offer an opportunity for German Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about customer service and have an interest in construction solutions. As a representative, you will provide support and assistance to customers navigating their construction-related inquiries, all while delivering outstanding service in German.

Key Responsibilities

• Handle customer inquiries regarding construction services, project specifications, and product information via phone, email, and chat in German.
• Assist customers with project planning, quotes, and service scheduling.
• Provide information regarding industry regulations, materials, and service timelines.
• Resolve customer issues and complaints effectively, maintaining a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference, ensuring compliance.
• Collaborate with project management and operational teams to deliver up-to-date information to customers.
• Stay informed about construction trends and company offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for German Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals with a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries and needs while communicating effectively in German.

Key Responsibilities

• Handle customer inquiries regarding flight bookings, airline services, and travel regulations via phone, email, and live chat in German.
• Provide information about flight schedules, fares, and baggage policies to ensure customer understanding.
• Assist customers with changes to bookings, cancellations, and special requests.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about changes in aviation protocols and service offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the aviation industry. This is a fantastic opportunity for those who are passionate about travel and aviation, and who are eager to provide exceptional support to customers in their interactions with airlines and aviation services. In this role, you will assist passengers and clients in Dutch, ensuring they receive accurate information and assistance for a smooth travel experience.

Key Responsibilities

• Manage customer inquiries regarding flight information, bookings, and airline services via phone, email, and live chat in Dutch.
• Provide assistance with changes to existing reservations, cancellations, and refunds.
• Support customers in understanding baggage policies, boarding procedures, and travel regulations.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with operational and technical teams to address queries and enhance service delivery.
• Stay updated on industry trends and airline policies to provide relevant information to customers.

Requirements

DSI Systems Inc. has an immediate opening for a Field Support Representative. The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations. This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights. Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.

At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence. We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution. Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.

What You'll Be Doing

DSI, a Dallas-based sales enablement company has an immediate opportunity for an analytical Contact Center Administrator to support and expand the capabilities of our sales call center(s).

As the Contact Center Administrator, you will own the day-to-day operational administration of our call center platform and user management of related user applications for our sales call center team. You will be responsible for system configuration and user management based on best practices and business requirements, provide specialized expertise around products and implementation, and analyze performance metrics.

This position will report through our Systems Operations team and requires daily collaboration with senior level call center management (including international centers).

This is a remote opportunity; candidates must reside in the United States.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Our client is seeking to appoint a Project Controls Director who shall assume duties from the Operational Director to provide oversight on the one of their key projects. This includes, but is not limited to:

Employment Type: Full-time / Fixed term 3-month Contract
Department: Logistics / Operations

We are seeking a reliable and detail-oriented Logistics and Warehouse Assistant to support the day-to-day operations of our warehouse and logistics functions. The ideal candidate will ensure the efficient handling, storage, and dispatch of goods, while maintaining accurate records and contributing to a safe and organised working environment.

Key Responsibilities:

• Receive, inspect, and store incoming goods and materials

• Pick, pack, and prepare orders for dispatch

• Carry out deliveries to/from suppliers and clients.

• Assist with inventory management and stock control.

• Maintain accurate records of shipments, deliveries, and inventory.

• Operate warehouse equipment (e.g., forklifts, pallet jacks) safely and efficiently

• Coordinate with logistics providers and internal teams to ensure timely deliveries

• Ensure compliance with health and safety regulations

• Keep the warehouse clean, organised, and secure

• Support other logistics and operational tasks as required

Requirements

DSI Systems Inc., an Authorized AT&T Distributor Partner, is seeking a dynamic and motivated Training Manager to join our growing team. This role plays a critical part in driving performance by training call center agents and ensuring that our clients’ products and services remain top-of-mind during every customer interaction.

The Training Manager is responsible for developing, implementing, and overseeing comprehensive training programs tailored to the needs of our workforce. This includes assessing business objectives, identifying training gaps, and creating solutions that enhance employee knowledge, performance, and engagement. The ideal candidate will lead various training initiatives, delivering targeted development programs, all with the goal of improving operational effectiveness and ensuring consistent, high-quality support across the organization.

Office requirement: This role will report to our Richardson, Texas office.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Representative in the Airlines industry, based in Athens. This role is ideal for individuals who thrive in a fast-paced environment and are dedicated to providing exceptional service to travelers. You will be responsible for assisting passengers with their inquiries, ensuring that their travel experience is smooth and enjoyable, all while communicating effectively in Spanish.

Key Responsibilities

• Assist customers with inquiries regarding flight booking, changes, cancellations, and travel policies via phone, email, and chat in Spanish.
• Provide information on flight schedules, baggage policies, and airline services.
• Resolve customer complaints and issues promptly, ensuring a positive experience.
• Document customer interactions accurately and maintain records in the CRM system.
• Collaborate with team members and operational staff to ensure seamless service delivery.
• Stay informed about airline regulations, promotions, and services to provide up-to-date information.

Requirements

ALUMIL, one of the most evolved and technologically advanced groups in research, development and production of architectural aluminium systems in Europe, is looking to fill the following position:

Store Manager Rhodes

Who are we looking for?

We are seeking a proactive and dynamic Store Manager for our location in Rhodes. This position requires strong leadership skills, exceptional customer service orientation, and a solid understanding of sales strategies in the retail environment. The ideal candidate supports sales in the wider Dodecanese region and will be responsible for overseeing the daily operations of the store, ensuring that it runs smoothly and efficiently, while meeting all sales goals.

Areas of responsibilities: