Mercier Consultancy MD is excited to offer a unique opportunity for French Speaking Customer Service Representatives in the banking industry. This role is tailored for individuals who have a passion for finance and exceptional customer service skills. As a representative, you will support clients with their banking inquiries, providing them with comprehensive assistance in French to ensure a smooth and efficient banking experience.

Key Responsibilities

• Manage incoming customer inquiries regarding banking products, services, and account management via phone, email, and chat in French.
• Assist customers with transaction inquiries, account statements, and digital banking services.
• Provide detailed information on banking options, fees, and promotional offers.
• Resolve customer complaints and issues in a prompt and professional manner.
• Document customer interactions accurately in the CRM system, ensuring compliance with banking regulations.
• Collaborate with various departments to enhance customer service delivery and address client concerns.
• Stay informed about industry changes and banking products to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about air travel and dedicated to delivering exceptional customer service. As a part of our customer service team, you will assist clients and passengers with their inquiries, ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries related to flight bookings, schedules, and airline services via phone, email, and live chat in French.
• Provide detailed information about flight options, baggage policies, and travel regulations.
• Assist customers with reservation changes, cancellations, and inquiries regarding special requests.
• Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
• Document all interactions accurately in the CRM system for future reference.
• Collaborate with airline and operational teams to provide real-time updates to customers.
• Stay informed about airline industry trends and service updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for French Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about cars and providing excellent customer support. As a representative, you will engage with customers in French, assisting them with inquiries related to automotive services, products, and support.

Key Responsibilities

• Manage customer inquiries regarding automotive products and services via phone, email, and chat in French.
• Provide detailed information about vehicle specifications, service options, and pricing.
• Assist customers with service appointments, warranty claims, and troubleshooting vehicle issues.
• Resolve customer complaints effectively and ensure a positive experience.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to provide customers with timely solutions.
• Stay updated on automotive trends and company offerings to better assist customers.

Requirements

We are looking for an experienced Site Manager to join a major shipbuilding project involving the construction of a floating LNG support unit (FLNG, FSRU, LNG carrier). The project will take place in Asia (South Korea or China) and is expected to start in November/December 2025 for an initial duration of 12 months (minimum).

Role & Responsibilities

• Lead and supervise on-site activities at the shipyard.
• Coordinate with the client, shipyard teams, and project stakeholders.
• Ensure compliance with project requirements, schedule, and quality standards.
• Manage and support the on-site project team.

Requirements

General Experience: At least one project in the last 15 years in a managerial position during the construction of an LNGC or FSRU.

Leadership Experience: Minimum 3 years of cumulative professional experience leading an on-site team in a shipyard (LNGC / FSRU new build or conversion only).

Project Experience: Proven track record of leading at least one LNGC or FSRU project (new build or conversion).

Strong leadership, communication, and problem-solving skills.

Availability to be based full-time on-site in Asia (Korea or China).

Benefits

TELCOSERV S.A., part of the ADAPTIT Group, specializes in the installation, parameterization, and maintenance of telecom equipment and network and plays a key role in developing critical infrastructure across Greece.  

ADAPTIT Group, guided by our vision to be the trusted partner for seamless connectivity and cybersecurity, we stay at the forefront of technological advancements in Greece and beyond. Our mission is to create lasting impact through strong partnerships, deep expertise, and resilient, future-ready solutions. Since 2012, we have proudly showcased our work at MWC and remain active members of international business chambers.  

Our culture is grounded in trust, ownership, and collaboration, where open communication, shared purpose, and continuous growth define how we work. As a team, we stay agile and customer-focused, committed to delivering innovative solutions that create value for our people and clients alike. 

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics services. This position is a perfect fit for individuals who are passionate about the transportation sector and skilled in providing top-notch customer service. In this role, you will assist customers in Spanish, helping them navigate their transportation needs with efficiency and care.

Key Responsibilities

• Handle customer inquiries regarding transportation services, bookings, and pricing via phone, email, and live chat in Spanish.
• Provide information on shipping options, scheduling, and service regulations to ensure clarity and satisfaction.
• Assist customers with service reservations, modifications, and cancellations.
• Resolve customer issues and complaints in a timely and effective manner.
• Maintain accurate documentation of customer interactions and transactions within our CRM system.
• Work closely with operational teams to relay real-time updates about service changes or delays.
• Stay informed about industry trends and service updates to provide informed assistance to customers.

Requirements

Mercier Consultancy MD is excited to announce a position for Spanish Speaking Customer Service Representatives in the telecommunications industry. This opportunity is perfect for individuals passionate about technology and providing excellent customer service. In this role, you will assist customers in Spanish with their telecommunications inquiries, helping them access and understand the services offered.

Key Responsibilities

• Handle customer inquiries related to telecommunications services, plans, and technical support via phone, email, and chat in Spanish.
• Provide assistance with service activation, billing issues, and troubleshooting technical problems.
• Help customers manage their accounts, including upgrades, changes to plans, and service cancellations.
• Document all interactions accurately in the customer relationship management (CRM) system.
• Resolve customer complaints and escalate issues as necessary to ensure complete satisfaction.
• Maintain updated knowledge of telecommunications products and promotions available to customers.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the Social Media industry. This role is perfect for individuals who are enthusiastic about social media and enjoy engaging with users to provide support and assistance. As a customer service representative, you will help users navigate their inquiries, enhance their experiences, and resolve any issues related to our social media platforms.

Key Responsibilities

• Respond to user inquiries related to social media features, account management, and general platform usage via phone, email, and chat in Spanish.
• Provide guidance on best practices for content creation and community engagement.
• Assist users in troubleshooting issues with their accounts and reporting concerns.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with the social media and technical teams to ensure timely resolutions.
• Stay informed about updates and changes to social media policies and features to inform users effectively.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Real Estate industry. If you are a motivated individual who enjoys assisting clients in navigating real estate inquiries and transactions, this position is perfect for you. You will play a key role in helping customers find their ideal properties while providing top-notch service in Spanish.

Key Responsibilities

• Manage customer inquiries related to real estate listings, property details, and transactions via phone, email, and live chat in Spanish.
• Provide information on market trends, pricing, and the purchasing or renting process.
• Assist clients with scheduling property viewings and understanding loan options.
• Resolve issues or concerns promptly, ensuring customer satisfaction throughout their real estate journey.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with real estate agents and teams to facilitate a seamless customer experience.
• Stay updated on industry developments and changes in real estate regulations.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for Spanish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about customer care and have a strong desire to assist clients within the healthcare and pharmaceutical sectors. As a representative, you will provide crucial information and support to customers while ensuring their queries are addressed promptly and professionally.

Key Responsibilities

• Manage customer inquiries regarding pharmaceutical products, services, and prescriptions via phone, email, and live chat in Spanish.
• Provide detailed information on medication usage, side effects, and health guidelines.
• Assist customers with product orders, refills, and handling complaints or concerns.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with pharmacy staff and healthcare professionals to ensure accurate information is delivered.
• Stay updated on industry regulations and product developments to provide the best support.

Requirements