Mercier Consultancy MD is thrilled to announce exciting career opportunities for Italian-speaking individuals seeking to relocate to Greece. We offer fully paid relocation packages for suitable candidates looking to join our dynamic team in various roles. This is an ideal chance to combine your professional aspirations with the rich cultural experiences that Greece has to offer.

Available Positions

• Italian Customer Care Agent
• Italian Sales Representative
• Italian Marketing Specialist
• Italian Content Moderator

Key Responsibilities

• Deliver outstanding service and support to our Italian-speaking clients across different sectors.
• Engage with customers via various communication channels, including phone, email, and live chat.
• Assist with inquiries, resolve issues, and provide product or service information.
• Record customer interactions accurately in our systems for analysis and reporting.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay informed about company policies and industry trends to provide relevant information.

Requirements

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet  KPI;
• Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays;
• Communicate with developers and cross-functional specialists. 

Mercier Consultancy MD is thrilled to offer exciting Italian speaking job opportunities in Greece, complete with a fully paid relocation package! This is your chance to move to a vibrant country while utilizing your Italian language skills in a dynamic work environment. Positions are available in various sectors, with a focus on delivering excellent customer service and support to Italian-speaking clients.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat.
• Assist clients with product inquiries, order management, and resolving any service-related issues.
• Document and maintain accurate records of customer interactions in our CRM system.
• Work collaboratively with cross-functional teams to enhance customer experience and address client concerns.
• Stay updated on product offerings and industry trends to provide informed assistance.
• Participate in training and professional development initiatives to continuously improve service quality.

Requirements

Mercier Consultancy MD is excited to announce various Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! If you are fluent in Italian and looking for an enriching international experience, this is your chance to work in a vibrant location while contributing to a thriving company. We are seeking motivated individuals to join our dynamic teams across multiple sectors, offering valuable support and services to our clients.

Key Responsibilities

• Provide exceptional service and support to Italian-speaking clients through telephone, email, and chat communications.
• Assist customers with inquiries, product information, and issue resolution across various departments.
• Document customer interactions effectively in our CRM system for quality assurance and training purposes.
• Support and collaborate with team members to enhance customer experience and service delivery.
• Stay informed about company products, services, and industry trends to deliver accurate assistance.
• Participate in training programs to continuously improve your skills and knowledge within the role.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Italian-speaking professionals looking to advance their careers in Greece. If you are seeking a dynamic work environment with the added benefit of a fully paid relocation package, this is the perfect opportunity for you! Join our team and experience the vibrant culture of Greece while utilizing your language skills in a professional setting.

Key Responsibilities

• Provide exceptional support and customer service in Italian across various departments.
• Communicate effectively with clients or customers to address inquiries, resolve issues, and provide guidance.
• Document interactions meticulously to ensure quality assurance and feedback loops.
• Collaborate with team members to enhance processes and improve the overall customer experience.
• Stay informed about industry trends, products, and services to assist customers effectively.
• Participate in training and development opportunities to continuously improve skills.

Requirements

Join Mercier Consultancy MD as an Italian Travel Consultant and embark on an exciting remote career where you can combine your passion for travel with the beauty of working from Greece. In this role, you will provide exceptional travel consultancy services to Italian-speaking clients, guiding them in creating unforgettable travel experiences tailored to their needs.

Key Responsibilities

• Assist Italian-speaking clients through various channels, providing travel information, advice, and booking services.
• Offer expert guidance on travel packages, destinations, and accommodations to ensure client satisfaction.
• Create customized travel itineraries that resonate with clients’ preferences and interests.
• Address customer inquiries and resolve issues with professionalism and high standards of service.
• Maintain accurate records of client interactions in our CRM system for effective follow-up.
• Stay current on travel trends and destination offerings to provide clients with the best recommendations.

Requirements

Become a vital part of Mercier Consultancy MD as an Italian Speaking Parcel Recovery Specialist! This remote position offers you the flexibility to work from anywhere in Greece while playing a crucial role in assisting our Italian-speaking customers in recovering parcels efficiently. If you are passionate about logistics and customer service, this opportunity is perfect for you!

Your Role

As an Italian Speaking Parcel Recovery Specialist, you'll be responsible for managing inquiries related to parcel recovery operations. Your excellent communication skills and problem-solving abilities will help you navigate customer concerns and provide effective solutions.

Key Responsibilities

• Engage with Italian customers to assist with parcel recovery inquiries via phone, email, and chat.
• Provide guidance on recovery procedures and documentation requirements.
• Troubleshoot issues related to lost or damaged parcels and offer effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Collaborate closely with logistics and support teams to ensure timely parcel recovery.
• Stay updated on company policies and parcel recovery procedures to provide accurate information to customers.

Requirements

Mercier Consultancy MD is on the lookout for a skilled Italian Social Media Content Moderator to become an integral part of our team in Athens. In this role, you will play a vital part in managing user-generated content across a variety of social media platforms. Your primary goal will be to ensure a positive and inclusive online environment for our Italian-speaking audience while adhering to community guidelines.

Key Responsibilities

• Moderate and assess social media content in Italian, ensuring compliance with established community standards.
• Engage with users through comments and direct messages, responding in a timely and professional manner.
• Identify and report any content that violates community guidelines or exhibits inappropriate behavior.
• Monitor trends in user interaction to provide actionable insights that can enhance moderation strategies.
• Collaborate with the social media and marketing teams to optimize content strategies and improve user engagement.
• Stay informed on the latest trends and best practices in social media and content moderation.

Requirements

Mercier Consultancy MD is looking for an ambitious Italian Sales & Business Development Representative to join our team in Athens. This is an exciting opportunity for individuals who are passionate about sales and eager to contribute to business growth in the Italian market. As a representative, you will be responsible for driving sales initiatives and establishing strong relationships with our clients in Italy.

Key Responsibilities

• Develop and implement effective sales strategies to identify and pursue new business opportunities within the Italian market.
• Engage with potential clients through outreach activities, including phone calls, emails, and networking events.
• Understand client needs and provide customized solutions that align with our service offerings.
• Maintain accurate records of sales activities and client interactions in our CRM system.
• Collaborate with marketing and product teams to enhance positioning and delivery of services to clients.
• Conduct market research to stay informed about industry trends and competitors.
• Achieve and exceed sales targets while contributing to the overall objectives of the team.

Requirements