Mercier Consultancy MD is excited to offer an exceptional opportunity for an Italian Speaking Rent-a-Car Consultant, with fully paid relocation to Sofia, Bulgaria! This position is ideal for those who are enthusiastic about customer service and wish to enjoy a rewarding career in a vibrant and beautiful city.

As a Rent-a-Car Consultant, you will be responsible for assisting Italian-speaking customers with their car rental needs, ensuring a hassle-free experience during their travels.

Key Responsibilities:

• Provide outstanding customer service to Italian-speaking clients, handling inquiries and reservations promptly and professionally.
• Manage the rental process from vehicle pick-up to return, ensuring smooth transactions and customer satisfaction.
• Conduct vehicle inspections and effectively communicate rental terms and conditions to customers.
• Collaborate with the operations team to maintain vehicle availability and high service quality.
• Keep up-to-date with the fleet and promotions to provide customers with relevant information and support.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives to join our team in the vibrant city of Sofia. This role is designed for individuals who are passionate about providing excellent customer support and are fluent in Italian. As a representative, you will engage with customers in Italian, assisting them with their inquiries and ensuring a positive experience.

Key Responsibilities

• Handle customer inquiries effectively via phone, email, and chat in Italian, addressing product and service questions.
• Provide accurate information regarding billing, accounts, and company policies.
• Assist customers with troubleshooting any issues they may encounter with products or services.
• Resolve complaints efficiently while maintaining a high level of customer satisfaction.
• Document all customer interactions in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and address customer feedback.
• Stay knowledgeable about the products and services offered to provide informed assistance.

Requirements

Mercier Consultancy MD is seeking dedicated and enthusiastic individuals to join our team as Italian Speaking Customer Support Representatives in Sofia. In this role, you will provide outstanding customer service to our Italian-speaking clients, addressing their inquiries and resolving issues in a friendly and efficient manner. This is a fantastic opportunity to be part of a dynamic team that values customer satisfaction and continuous improvement.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients via phone, email, and chat.
• Handle customer inquiries related to products and services, ensuring clear and accurate communication.
• Assist in troubleshooting and resolving customer issues in a timely manner.
• Document all customer interactions and maintain detailed records for future reference.
• Work closely with other teams to enhance the overall customer experience.
• Stay informed about product updates to provide customers with accurate information and support.

Requirements

Mercier Consultancy MD is excited to offer positions for Italian Speaking Customer Support Representatives in Sofia. This is a fantastic opportunity for individuals fluent in Italian who are passionate about providing top-notch customer service. As part of our dynamic team, you will support our Italian-speaking clients by addressing their inquiries and ensuring a seamless experience with our products and services.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking clients via phone, email, and live chat.
• Manage and resolve inquiries related to products and services in a timely manner.
• Assist customers with any concerns they might have, ensuring a high level of satisfaction.
• Document customer interactions accurately and maintain records for future reference.
• Collaborate with other teams to improve customer experience and expedite resolutions.
• Stay informed about product updates and developments to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to offer opportunities for Italian Speaking Customer Support Representatives in Sofia. If you are fluent in Italian and have a passion for helping customers, we want you on our team! In this role, you will provide vital support to our Italian-speaking clients, ensuring their questions and concerns are addressed promptly and effectively, all while contributing to a positive customer experience.

Key Responsibilities

• Provide excellent customer service to Italian-speaking clients through various communication channels including phone, email, and chat.
• Address inquiries related to our products and services, ensuring comprehensive and accurate responses.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Document all customer interactions and maintain accurate records of inquiries and resolutions.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about product knowledge and any updates to best assist customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

V Group is a robust Group of Companies with a remarkable presence and continuous growth in waste management, renewable energy sources, and financial investments. GREEN, a member of Vasileiadis Group of Companies, has evolved into a renewable electricity generator and a pioneer of sustainability in Greece, actively contributing to the country’s energy transition.

About the Role

Due to our continuous growth, GREEN is seeking a passionate and hands-on Site Manager to join our team and support the implementation and development of renewable energy projects.

The successful candidate will be actively involved in wind and solar PV projects, contributing to design, construction supervision, plant monitoring, and technical administration.

This is a full-time, permanent position based in Piraeus.

Key Responsibilities:

Join Mercier Consultancy MD for an exciting opportunity as an Italian Speaking Professional in Sofia, Bulgaria! With fully paid relocation, this position invites talented individuals to immerse themselves in a vibrant city while utilizing their Italian language skills. You'll be a key player in providing exceptional support and services to our clients in various sectors.

Key Responsibilities

• Communicate effectively with Italian-speaking clients through various channels, including phone, email, and chat.
• Assist customers with inquiries, providing thorough information about products and services.
• Process orders and ensure accurate entries within our management systems, maintaining attention to detail.
• Support the team with administrative tasks tied to customer accounts, ensuring timely resolution of issues.
• Collect and analyze customer feedback to enhance service delivery.
• Collaborate with colleagues to foster a positive workplace culture and excellent service standards.

Requirements