VDC

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

posted by: spj_bot

Ready to trade your standard routine for the historic streets and sunny beaches of Athens? We are recruiting dynamic, communicative Spanish speakers to join our multicultural team in Greece.

This project is built around supporting the expansive Online Store of a global luxury technology titan renowned for its immaculate product design and user-friendliness. Our team scales from 400 FTEs up to 1,000 FTEs during peak seasons, making it the perfect ecosystem for young professionals looking to build an international network and kickstart a serious career.

What You'll Do (The Day-to-Day)

As a Customer Expert (CE), you will utilize positive language to interact with Spanish-speaking customers across three primary channels: inbound calls, chat, and email.

  • Consultative Sales: Help users navigate the online storefront. You will follow a scripted framework to uncover customer desires, compare devices, and successfully close the sale.
  • E-Commerce Service: Provide top-tier after-sales support. You will manage logistic and shipping scenarios, taking charge when packages are delayed or when a customer needs to cancel or return an order.
  • Dual Expertise: You will begin your journey focusing on either sales or service, and then transition into mandatory cross-skilling after 30 days to become a master of both tracks.

Requirements

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Italian Tech Support and Customer Care Specialist - Athens, Greece

posted by: spj_bot

If you appreciate flawless design, innovation, and devices that have completely changed how the world communicates, this is the job for you. We are looking for young-at-heart, tech-friendly Italian speakers to relocate to Athens, Greece. You will join a premium customer care project, assisting users of a world-renowned luxury tech brand. Bring your passion for communication, and we will give you a sun-soaked international career.

What You'll Do (The Day-to-Day)

As a Customer Expert, you will manage inbound consumer requests from the Italian market across phone, email, and live chat channels.

  • Scripted Sales Support: Walk customers through their options when they are trying to decide which device to buy, using structured processes to successfully seal the transaction.
  • After-Sales Service: Act as the premier point of contact for order tracking, package delivery concerns, and cancellation or return requests.
  • The 30-Day Evolution: You will be cross-skilled to handle both sales and service flows after completing 30 days in your initial assignment, ensuring you become an expert across the entire e-commerce lifecycle.

Requirements

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Veteran Direct Care Program Manager

posted by: spj_bot

The Veterans Health Administration (VHA) Office of Geriatrics and Extended Care (GEC), Veteran Directed Care (VDC) Program is currently implemented at all Department of Veterans Affairs Medical Centers (VAMC). The VDC program provides Veteran-centric services in a sustainable manner and to assist in re-balancing VHA’s investment in Long Term Services and Supports (LTSS), made possible by shifting resources from nursing homes to home and community-based services.

The Program Manager is responsible for the planning, development, implementation, direction, evaluation and continuous improvement of the assigned project. The incumbent oversees both operational and administrative components to ensure that the project is in compliance with VHA policies, directives, and performance metrics.

 

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