Mercier Consultancy MD is excited to announce an opportunity for a dedicated Czech Customer Support Consultant to join our team in Athens. In this role, you will provide exceptional support to our Czech-speaking clients, assisting them with their inquiries and ensuring they have a positive experience with our services.

Key Responsibilities

• Offer excellent customer support to Czech-speaking clients via phone, email, and chat.
• Address a wide range of inquiries, including questions about products, services, and account management.
• Resolve customer issues proficiently while maintaining a high level of customer satisfaction.
• Document interactions for quality assurance and future reference.
• Collaborate with other departments to ensure efficient problem resolution.
• Keep current on product knowledge and service updates to effectively support customers.

Requirements

Who Are We?

Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities.

We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. 
 

Position Overview:

• Job Title:Leasing Consultant
• Salary: $21.00 - $25.00 per hour, depending on qualifications, education, and prior experience
• Bonus: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*
• Schedule: Friday - Tuesday
• Explore Hangar 128 Apartments: https://www.hangaripgliving.com/
  

Position Summary:

Mercier Consultancy MD is seeking a dedicated Swedish Customer Support Representative specializing in E-commerce to join our dynamic team in Athens. This role offers an exciting opportunity for individuals passionate about delivering exceptional customer service in the e-commerce sector. As a key member of our customer support team, you will engage with Swedish-speaking customers, ensuring their inquiries and issues are addressed promptly and effectively.

Key Responsibilities

• Provide top-notch customer support to Swedish-speaking clients across multiple platforms, including phone, email, and chat.
• Support customers with e-commerce operations, including order inquiries, product details, and account management.
• Quickly resolve customer concerns while ensuring a positive experience.
• Record customer interactions and feedback, contributing to our ongoing improvement initiatives.
• Collaborate with other departments to manage and resolve intricate issues when needed.
• Keep informed about product updates, promotions, and changes in company policy.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Norwegian Technical Support Specialist within the car industry, located in vibrant Athens, Greece. This role is perfect for tech-savvy individuals who are passionate about automobiles and delight in helping customers navigate technical challenges. You will play a crucial role in providing exceptional support to Norwegian-speaking clients and ensuring they have a seamless experience with our products.

Key Responsibilities

• Assist Norwegian-speaking customers with technical inquiries related to automotive products and services through phone, email, and chat.
• Diagnose and troubleshoot technical issues, providing timely and effective solutions.
• Educate customers on product features and functionalities to enhance their usage and experience.
• Maintain accurate records of customer interactions and technical issues in the support system.
• Collaborate with the technical team to resolve more complex issues and improve product offerings.
• Stay informed about the latest automotive technologies and industry trends to provide informed guidance to customers.

Requirements

Elevate your career with Mercier Consultancy MD as an Italian Support Specialist for a popular social media platform based in Athens! This exciting opportunity allows you to assist Italian-speaking users, helping them navigate the platform and enhance their online experience. Your role will be pivotal in maintaining user satisfaction and fostering a positive community atmosphere.

Your Role

As an Italian Support Specialist, you will provide exceptional customer service to users by addressing their inquiries related to the social media platform. Using your excellent communication skills, you will guide users through various platform features and troubleshoot their concerns.

Key Responsibilities

• Respond to user inquiries in Italian via multiple channels including chat, email, and social media.
• Assist users with account management, troubleshooting, and platform features.
• Monitor user feedback and provide insights to improve the overall user experience.
• Collaborate with other support teams to resolve complex issues efficiently.
• Maintain comprehensive records of user interactions and resolutions.
• Stay updated on platform changes and updates to provide accurate information to users.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a renowned Financial Services Company based in Greece. This role is ideal for individuals who are passionate about finance and dedicated to delivering exceptional customer service. As a representative, you will engage with clients in Italian, assisting them with inquiries related to financial products, services, and transactions.

Key Responsibilities

• Manage incoming customer inquiries related to financial services, including account management, investment options, and general banking queries via phone, email, and chat in Italian.
• Provide accurate information about financial products, promotions, and compliance requirements.
• Assist customers with issue resolution, transactions, and account-related questions.
• Document all customer interactions and inquiries accurately in the CRM system for record-keeping.
• Collaborate with internal teams to improve service delivery and client satisfaction.
• Stay informed about financial market trends and company offerings to provide relevant advice to customers.

Requirements

If you are a German speaker looking for an exciting opportunity in Greece, Mercier Consultancy MD is thrilled to offer positions that come with a fully paid relocation package! Join our dedicated team where you can utilize your language skills while experiencing the rich culture and lifestyle of Greece. This role will provide you with the platform to thrive in a professional environment, contributing significantly to our operations.

Key Responsibilities

• Communicate efficiently in German with clients and team members, addressing inquiries and providing effective solutions.
• Engage with customers to understand their needs and deliver tailored support to ensure satisfaction.
• Document all client interactions accurately and input data into our CRM system for comprehensive tracking.
• Collaborate with diverse teams to improve and streamline customer service processes.
• Stay informed about industry trends and company offerings to provide up-to-date information.
• Participate in training and development programs to enhance skills and professional growth.

Requirements

Mercier Consultancy MD is on the lookout for a passionate German Customer Support Consultant to join our dynamic team in Athens, supporting a leading telecommunications company. In this role, you will have the opportunity to help German-speaking customers navigate their telecommunications needs, ensuring they receive the best possible service every day.

Key Responsibilities

• Deliver top-notch customer support to German-speaking clients via various channels including phone, email, and chat.
• Assist customers with inquiries related to telecommunications services, billing, account issues, and technical support.
• Troubleshoot problems effectively and provide solutions in a timely manner.
• Document customer interactions comprehensively for follow-up and quality assurance.
• Collaborate with technical teams to resolve complex issues and provide a seamless customer experience.
• Stay updated on the latest products, services, and promotions to better assist customers.

Requirements

Mercier Consultancy MD is seeking a skilled German Customer Support Consultant to join our team, providing support for a prestigious automotive company from the comfort of your home in Greece. This remote position offers an exciting opportunity to work in the automotive sector while delivering exceptional service to German-speaking customers. If you have a passion for cars and customer interaction, this is the perfect role for you!

Key Responsibilities

• Provide outstanding customer support to German-speaking clientele via phone, email, and live chat.
• Assist customers with inquiries related to automotive products, services, and technical specifications.
• Resolve customer issues swiftly while ensuring a high level of satisfaction.
• Document customer interactions and feedback to facilitate continuous improvement.
• Work collaboratively with technical teams to address complex inquiries as necessary.
• Stay informed about the latest automotive trends and product offerings to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a German Client Service Consultant with an esteemed international airline, based in beautiful Athens. This role offers a unique opportunity for professionals looking to enhance their careers in a dynamic environment within the travel industry.

As a German Client Service Consultant, you will be pivotal in providing exceptional support to our German-speaking customers. Your expertise will help ensure that clients receive the highest standard of service throughout their travel experience.

Key Responsibilities:

• Assist German-speaking clients with inquiries related to flight bookings, reservations, and travel services via phone, email, and chat.
• Provide accurate information regarding flight schedules, fares, and travel policies to facilitate informed decision-making.
• Resolve customer issues and concerns efficiently, maintaining high levels of customer satisfaction.
• Document all client interactions accurately in our CRM system for comprehensive service tracking.
• Collaborate with various departments to address and resolve client requests swiftly.

Requirements