Mercier Consultancy MD is proud to offer an exciting opportunity for a Dutch Customer Support Representative for Booking.com, with a fully paid relocation package to Greece. This role is perfect for enthusiastic individuals who are eager to assist Dutch-speaking customers in the dynamic world of online hospitality and travel.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients utilizing Booking.com's platform, via phone, email, and chat.
• Address customer inquiries related to bookings, accommodations, and travel arrangements with accuracy and professionalism.
• Resolve customer complaints and issues promptly to ensure a high level of customer satisfaction.
• Document customer interactions and feedback accurately in our CRM system to facilitate continuous improvement.
• Collaborate with various departments, including operations and technical support, to enhance customer service delivery.
• Stay informed about the travel industry and Booking.com’s offerings to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Danish Speaking Customer Service Representative for Booking.com, based in Greece, with fully paid relocation. In this role, you will be the main point of contact for Danish-speaking customers, providing exceptional support and assistance to enhance their experience with our service.

Key Responsibilities

• Provide high-quality customer service support to Danish-speaking clients via phone, email, and chat.
• Assist with inquiries regarding bookings, cancellations, and changes to reservations.
• Resolve customer issues promptly and effectively while maintaining a positive attitude.
• Gather customer feedback and suggest improvements to enhance service quality.
• Collaborate with team members and share best practices to improve customer experience.
• Stay updated on Booking.com policies and procedures to provide accurate information to customers.

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Agent to join our team in Athens, working for a prestigious international airline. This role is a fantastic opportunity for individuals who are passionate about travel and exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their flight inquiries, bookings, and any issues that may arise, ensuring they have a memorable travel experience.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with inquiries about flight bookings, cancellations, and travel changes.
• Address and resolve customer complaints and issues effectively to ensure satisfaction.
• Accurately document customer interactions in our CRM system.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay updated on airline policies, promotions, and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer a position for a German Speaking Customer Agent to join our team, working remotely from Greece for Booking.com. This role is perfect for individuals who are passionate about travel and delivering exceptional customer service. As a Customer Agent, you will assist our German-speaking customers with their travel inquiries, bookings, and provide support to ensure their experiences are unforgettable.

Key Responsibilities

• Provide outstanding customer support in German through various channels, including phone, email, and chat.
• Assist customers with questions about bookings, changes, cancellations, and general inquiries.
• Resolve issues and complaints effectively to ensure customer satisfaction.
• Document customer interactions and inquiries accurately in our CRM system.
• Collaborate with different teams to enhance service delivery and improve customer experience.
• Stay updated on Booking.com policies, promotions, and travel trends to provide accurate and valuable information to clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a French Speaking Customer Service Agent for Booking.com, featuring paid relocation to the stunning landscapes of Greece. In this pivotal role, you will be responsible for delivering exceptional customer service to French-speaking clients, helping them navigate their travel and booking requirements with ease.

Responsibilities

• Engage with customers in French through various channels, including phone, email, and live chat to address inquiries and provide assistance.
• Support clients through the booking process, including making, modifying, or canceling reservations.
• Troubleshoot any issues related to bookings and provide effective solutions to ensure customer satisfaction.
• Document all customer interactions within the CRM system to ensure accurate record-keeping and follow-up.
• Collaborate with relevant teams to address complex customer issues and ensure they are resolved in a timely manner.
• Stay informed about company policies, promotions, and travel offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Travel Support Agent to join our vibrant team in Athens! This remarkable opportunity includes fully paid relocation to Greece, allowing you to create lasting memories while helping others enjoy theirs. In this role, you will support Dutch-speaking clients with their travel inquiries and provide outstanding service to ensure their experiences are seamless.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients through various communication channels such as phone, email, and live chat.
• Assist with booking requests, changes, and cancellations, ensuring accuracy and prompt service.
• Provide tailored travel recommendations based on individual client preferences and needs.
• Handle customer complaints professionally, focusing on solutions and maintaining client satisfaction.
• Document client interactions and support requests accurately within our CRM system.
• Stay informed on industry trends and travel-related information to offer valuable insights.

Requirements

Mercier Consultancy MD is excited to welcome a Croatian Speaking Travel Support Agent to our enthusiastic team! This position offers you the incredible opportunity to work in Greece with fully paid relocation. As a Travel Support Agent, you will assist Croatian-speaking clients with their travel needs and help them create unforgettable experiences.

Key Responsibilities

• Provide exceptional customer support to Croatian-speaking clients through various channels including phone, email, and chat.
• Assist clients with booking inquiries, modifications, and cancellations while ensuring accuracy and efficiency.
• Deliver personalized travel recommendations tailored to the individual preferences of clients.
• Effectively handle and resolve customer complaints to ensure a high level of satisfaction.
• Maintain detailed records of client interactions and support requests in our CRM system.
• Stay updated on travel trends and best practices to provide valuable insights to clients.

Requirements