Mercier Consultancy MD is seeking a dedicated French Speaking Car Rental Agent to join our team in Athens. In this role, you will provide exceptional service to our French-speaking customers, assisting them with their car rental needs and ensuring a seamless experience.

Responsibilities

• Assist French-speaking customers by providing timely and comprehensive information related to car rental services.
• Handle reservations, modifications, and cancellations in a professional manner.
• Address customer inquiries and concerns, ensuring prompt and effective resolution to enhance customer satisfaction.
• Conduct vehicle inspections and explain rental agreements, ensuring customers understand terms and conditions.
• Collaborate with the operations team to ensure fleet availability and maintain high service standards.
• Stay updated on promotions, policies, and vehicle features to provide informed recommendations to customers.

Requirements

Join the innovative team at Mercier Consultancy MD as an Estonian Customer Support Representative specializing in E-commerce located in Athens. This role is perfect for individuals who are passionate about e-commerce and customer service, with a strong command of the Estonian language. You will be the first point of contact for our Estonian-speaking customers, ensuring they receive the highest level of service and support.

Key Responsibilities

• Provide outstanding customer support to Estonian-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to e-commerce orders, product information, and account management.
• Resolve customer issues efficiently while maintaining high levels of satisfaction.
• Document customer interactions and feedback for continuous improvement.
• Work closely with internal teams to address and escalate complex issues when necessary.
• Stay up-to-date on industry trends and company policy changes to provide accurate information.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for a leading Travel Technology Company based in Greece. This exciting role is perfect for individuals who are passionate about travel and technology and enjoy helping others have memorable experiences. You will assist customers in German, guiding them through inquiries and providing support related to travel technology solutions.

Key Responsibilities

• Respond to customer inquiries regarding travel technology services, bookings, and product features via phone, email, and chat in German.
• Assist customers with account setup, modifications, and troubleshooting issues related to travel bookings.
• Provide information on travel packages, promotions, and system functionalities.
• Resolve customer complaints effectively while ensuring a high level of satisfaction.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams to enhance service delivery and customer experience.
• Stay updated on travel trends, technology solutions, and company offerings to provide relevant information to customers.

Requirements

If you are an avid auto enthusiast, join our client's exciting Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands.

We are looking for Finnish-speaking talents to join our client in Greece - who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Main responsibilities:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Turn every customer into a happy customer!
• Enjoy your time in Greece

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity that allows you to work remotely from Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while making a meaningful impact on our customer service team.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, addressing inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Become familiar with our client systems to provide high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented attitude.
• Eagerness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the hunt for a dedicated and enthusiastic Italian Speaking Customer Representative.

This role comes with the incredible benefit of paid relocation to Greece, allowing you to experience a vibrant culture while making a significant impact in our customer service team.

Your Role:

• Deliver outstanding customer support to Italian-speaking clients, addressing their inquiries with professionalism and care.
• Communicate through various channels including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Work collaboratively with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer-oriented mindset.
• Eagerness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and searching for an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Italian Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to experience a vibrant lifestyle while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels including phone, email, and chat.
• Utilize our client systems to provide high-quality service effectively.
• Collaborate with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective client communication.
• Strong communication skills coupled with a customer-oriented approach.
• Willingness to learn new technologies and tools compatible with remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits

Mercier Consultancy MD is proud to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company in Greece. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer support. As a representative, you will assist clients in German, addressing their inquiries and ensuring a positive experience related to automotive products and services.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and support via phone, email, and chat in German.
• Provide detailed information on vehicle specifications, service plans, and available promotions.
• Assist customers with order placements, status updates, and issue resolution.
• Document all customer interactions accurately in the CRM system for record-keeping purposes.
• Collaborate with internal teams to ensure timely and effective solutions for customer issues.
• Stay informed about the latest automotive technology and trends to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives for an automotive company based in Greece. This position is an excellent opportunity for individuals who are passionate about the automotive industry and are committed to providing outstanding customer support. As a customer service representative, you will assist clients in German, helping them with inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and maintenance via phone, email, and chat in German.
• Provide detailed information about vehicle specifications, features, and available promotions.
• Assist customers in scheduling appointments and managing their service requests.
• Resolve customer complaints and technical issues efficiently to ensure maximum satisfaction.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Collaborate with the service and sales teams to enhance customer experience and service delivery.
• Stay updated on automotive trends and product knowledge to assist customers effectively.

Requirements

Join Our Team!

Are you fluent in German and seeking an exciting remote opportunity in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This role offers the amazing benefit of paid relocation to Greece, letting you enjoy a picturesque environment while making a meaningful contribution to our customer service team.

Your Role:

• Provide exceptional support to German-speaking clients, handling their inquiries with professionalism and care.
• Communicate efficiently through various channels including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service swiftly.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits