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Community Support Lead

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Community Support Lead, remotely from Latam & APAC.

In this role, you will take full ownership of customer support, escalations, and customer success processes, ensuring an outstanding experience for a globally mobile community. You will build and optimize systems, resolve customer inquiries with empathy, and drive high customer satisfaction. This role requires a proactive approach to identifying pain points, enhancing engagement, and turning challenges into opportunities for delight. Collaborating with teams across admissions, onboarding, operations, and education, you will play a crucial role in improving the overall experience. The ideal candidate has experience in customer success within education, travel, or hospitality and thrives in dynamic, community-driven environments.

Accountabilities:

Job Skills

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Dutch Gaming Support Agent

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Dutch Gaming Support Agent, working remotely from South Africa or Suriname.

As a Gaming Support Agent, you will serve as the first point of contact for players, addressing inquiries related to account access, technical troubleshooting, and gameplay. You will collaborate with a team to resolve purchase-related and gaming issues, ensuring a seamless player experience. Staying updated on the latest game updates, releases, and branding, you will assist gamers in navigating challenges and enhancing their overall enjoyment. Training and mentorship will be provided to help you grow your skills in customer service and problem-solving within the gaming industry.

Accountabilities:

Job Skills

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Supply Chain Customer Care Representative

posted by: spj_bot

The Role

As a Supply Chain Customer Care Representative at ALUMIL, you will be the primary point of contact for customers throughout the supply chain process. Your responsibility will be to ensure that our customers receive top-notch service by managing their inquiries, order processing, and providing updates on delivery schedules. You will play a critical role in maintaining customer satisfaction and loyalty while collaborating with various departments, including Sales, Logistics, and Warehousing.

Your ability to communicate effectively and resolve issues promptly will be key to ensuring a seamless experience for our clients.

Your Impact

In this role, you will be instrumental in coordinating orders and enhancing customer relationships. Your proactive approach to solving potential problems will help maintain the efficiency of our supply chain operations and ensure that we meet the expectations of our valued customers.

Job Skills

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Shipboard Crew Travel Agent

posted by: spj_bot

Job Summary

The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency.

Responsibilities and Accountabilities

Travel Coordination

  • In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements.
  • Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions.
  • Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings.

Communication & Support

Job Skills

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Sales Concierge

posted by: spj_bot

Job Summary

The company is seeking a proactive and organized Sales Concierge to join our sales team at Crystal, a leader in luxury cruise experiences. This role focuses on assisting cruise consultants with essential administrative tasks to ensure seamless post-booking services for our guests.

Essential Job Duties

Post-Booking Support:

·       Manage and update guest records, ensuring accuracy and compliance with company standards.

·       Handle special guest requests, such as dietary preferences or excursion arrangements, in collaboration with the sales team.

·       Support the preparation and distribution of travel documents and communications.

Administrative Coordination:

·       Assist cruise consultants in managing guest inquiries and following up on post-booking needs.

·       Provide general administrative support, including maintaining organized files and tracking key guest details.

·       Prepare reports and summaries for the sales team as required.

Flexibility for Ad-Hoc Projects:

·       Take on miscellaneous tasks and special projects to support the sales team’s goals and operational needs.

·       Assist in the organization of team events, or internal initiatives.

Communication Support:

·       Draft professional correspondence to guests.

Job Skills

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Payroll & Accounting Specialist

posted by: spj_bot

ADAPTIT is seeking a detail-oriented Payroll & Accounting Specialist to join our finance team. The successful candidate will manage the whole payroll processes, ensuring that all compensation is processed accurately and on time. You will be responsible for maintaining employee records related to payroll, managing deductions, and ensuring compliance with all relevant laws and regulations. In addition to payroll functions, you will assist with general accounting tasks including accounts payable, receivable, and reconciliations. Your analytical skills and attention to detail will be essential in maintaining accurate financial records and producing reports that support business decisions. If you thrive in a fast-paced environment and are passionate about ensuring payroll accuracy while being part of a collaborative team, we want to hear from you.

Job Skills

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