Mercier Consultancy MD is delighted to offer an opportunity for Portuguese Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand based in Greece. This exciting role is ideal for individuals who are passionate about fashion and luxury goods, and who excel at providing top-tier customer service. As a customer service representative, you will assist clients by answering inquiries and offering support in Portuguese, ensuring a premium shopping experience.

Key Responsibilities

• Manage customer inquiries related to luxury fashion products, order status, and brand services via phone, email, and chat in Portuguese.
• Provide detailed information about products, including materials, size guides, and styling advice.
• Assist customers with order processing, returns, exchanges, and any related service inquiries.
• Resolve any customer complaints or issues promptly while maintaining a high level of satisfaction.
• Document customer interactions accurately in the CRM system and follow up as needed.
• Collaborate with internal teams to ensure a seamless service experience for clients.
• Stay informed on the latest fashion trends and brand collections to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is pleased to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an Energy Company based in Greece. This role is perfect for individuals who are passionate about providing exceptional customer support in the energy sector. As a representative, you will assist customers in navigating their inquiries and concerns, all while effectively communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to energy services, products, and billing via phone, email, and chat in Portuguese.
• Provide detailed information on energy plans, pricing, and usage options to customers.
• Assist customers with account management, service subscriptions, and payment inquiries.
• Resolve customer complaints and issues promptly, ensuring a high level of customer satisfaction.
• Document all interactions accurately in the CRM system for record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and customer experiences.
• Stay informed about the latest developments in the energy sector to offer relevant support to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Portuguese Speaking Customer Service Representatives for an E-Commerce Platform, with the exciting option to work in Greece. This role is perfect for individuals who are passionate about online shopping and enjoy assisting customers in their purchasing journeys. As a member of our dynamic team, you will help customers navigate the e-commerce platform, providing support in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding products, orders, and services through phone, email, and chat in Portuguese.
• Provide comprehensive information on product details, pricing, and availability.
• Assist customers with order processing, returning items, and troubleshooting issues on the platform.
• Resolve customer complaints and concerns promptly, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with logistics and support teams to ensure seamless order fulfillment and customer satisfaction.
• Stay up-to-date on product offerings, promotions, and e-commerce trends to enhance customer support.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Portuguese Speaking Customer Service Representatives for a Cryptocurrency Exchange based in Greece. This role is ideal for individuals who have a passion for the cryptocurrency market and are dedicated to delivering exceptional customer support. As a member of our customer service team, you will assist clients in navigating their inquiries related to cryptocurrency transactions and services, all while communicating effectively in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding cryptocurrency exchanges, wallets, and trading support via phone, email, and chat in Portuguese.
• Provide guidance on account setup, transaction processes, and security measures.
• Assist customers with troubleshooting and resolving issues related to their accounts or transactions.
• Educate clients about cryptocurrency products and market trends to enhance their understanding.
• Document all customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with technical teams to ensure seamless service delivery and address customer concerns.
• Stay informed about the latest developments in the cryptocurrency industry to provide relevant information to customers.

Requirements

Mercier Consultancy MD is pleased to present an exciting opportunity for Portuguese Speaking Customer Service Representatives for an AI & Technology Company based in Greece. This role is perfect for individuals who are enthusiastic about technology and innovation and are committed to providing exceptional customer service. As a representative, you will assist customers with their inquiries in Portuguese, ensuring they have a seamless experience with our cutting-edge products.

Key Responsibilities

• Handle customer inquiries regarding AI and technology products and services via phone, email, and chat in Portuguese.
• Provide detailed product information, troubleshooting assistance, and guidance on usage.
• Assist customers with account setup, order processing, and technical support as required.
• Resolve customer complaints and issues effectively, maintaining a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Collaborate with internal technical teams to provide comprehensive solutions to customer challenges.
• Stay informed about the latest advancements in AI and technology to inform and assist customers effectively.

Requirements

We are looking for Party Chiefs / Senior Surveyors

The Survey and Inspection department in DOF Subsea Atlantic is currently looking for reliable, structured, and flexible individuals to join our team as a Party Chief / Senior Surveyor.

If you take responsibility for delivering high-quality work on time, act with strong ethical standards, and thrive in a dynamic work environment, this role could be a great fit for you. This is an offshore position.

Learn more about DOF!

What You'll Do

Mercier Consultancy MD is excited to present an opportunity for a Svensk-engelska resekundtjänst till stöd för Booking.com! Join our team and work in beautiful Greece, where you will provide exceptional travel support services to Swedish and English-speaking clients utilizing Booking.com. Make a positive impact on clients’ travel experiences by assisting them with their booking inquiries and providing timely solutions.

Key Responsibilities

• Assist Swedish-speaking clients with their travel inquiries and bookings through phone, email, and chat.
• Provide detailed information about travel options, accommodations, and Booking.com services to help clients make informed decisions.
• Process reservations accurately, confirming all details and ensuring a smooth booking experience.
• Address customer inquiries and resolve issues efficiently while maintaining high standards of customer service.
• Maintain thorough records of client interactions and bookings in our CRM system.
• Stay informed about travel trends, popular destinations, and Booking.com offerings to provide the best support to clients.

Requirements

Mercier Consultancy MD is thrilled to present a unique opportunity for a German Speaking Player Support Specialist for Games Account to join our dynamic team in the beautiful country of Greece. This role is ideal for individuals with a passion for gaming who enjoy helping players enhance their experience. As a crucial member of our support team, you will assist German-speaking players with their inquiries, ensuring they receive top-notch service and support.

Key Responsibilities

• Provide outstanding player support in German via email and chat.
• Assist players with questions related to game features, account management, and technical issues.
• Efficiently resolve player concerns to ensure satisfaction and retention.
• Document player interactions clearly to support ongoing service improvements.
• Collaborate with internal teams to share player feedback and insights.
• Stay updated on game developments and industry trends to offer informed assistance.

Requirements

Join Our Team!

Are you fluent in German and interested in an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a dedicated and enthusiastic German Speaking Customer Representative.

What sets this opportunity apart is the paid relocation to Greece, allowing you to experience a vibrant new lifestyle while making a meaningful contribution to our customer service team.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize multiple communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to ensure high-quality and efficient service.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in German and seeking an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer the position of German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role offers you a chance to enjoy the picturesque landscapes and vibrant culture of Greece while supporting our valued customers.

Your Role:

• Provide outstanding customer service to German-speaking clients, ensuring their inquiries are handled efficiently and professionally.
• Utilize various communication channels such as phone, email, and chat to assist our customers.
• Become proficient in our systems to deliver accurate and effective solutions.
• Collaborate with team members to ensure swift resolution of customer concerns.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-centric approach.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Ready to embrace the experience of relocating to Greece for this fantastic opportunity!

Benefits